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Keisha Johnson

PA UC took $5k from my tax refund for $2k overpayment - where's my $3k difference?

So I just had a major shock when I got my tax return yesterday. I was expecting a nice refund with my child tax credit (around $5,600), but they only gave me $600! When I called the IRS, they told me that PA Unemployment took $5,000 for an overpayment. The thing is, I only owed UC about $2,000 from last year when I accidentally reported my hours wrong for a few weeks. I called the UC office today and got through after 2 hours on hold. The rep seemed confused and just said "the system shows your overpayment is satisfied" but couldn't tell me when or how I'd get the extra $3,000 back! Has anyone dealt with this before? I'm freaking out because I needed that money for car repairs and catching up on bills. Do I need to file some special paperwork to get my money back? The UC rep literally told me they "don't know" when asked about the refund process.

Paolo Rizzo

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OMG this EXACT same thing happened to me!!!! They took $4,200 from my tax return for a $1,700 overpayment. I've been calling for THREE WEEKS and keep getting disconnected or put on eternal hold. This is ridiculous! Did the rep at least tell you who to contact about the difference? The PA UC system is a complete mess!!

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No, they literally just kept saying they see my overpayment is marked as paid in full but couldn't tell me anything about the difference or who handles that. Did you try contacting the treasury department? I'm wondering if they're the ones who actually process the refunds.

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QuantumQuest

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This is actually fairly common with tax refund intercepts. When UC processes an overpayment that qualifies for tax refund intercept, they send the request to Treasury with the full overpayment amount plus penalties. However, if you've made payments or they took money from benefits already, there's often a timing issue where those aren't reflected properly. To get the difference back, you need to: 1) Request an official overpayment accounting statement from UC showing exactly what you owed including all fees/penalties 2) File a "Request for Refund of Excess Recoupment" form with PA Treasury (not UC) 3) Include your tax transcript and the UC accounting statement. It can take 8-12 weeks, but you should get the difference back. The key is proving exactly what you owed vs. what was taken.

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Thank you! This is super helpful. Do you know where I can get this "Request for Refund of Excess Recoupment" form? Is it on the Treasury website or do I need to call them?

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Amina Sy

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had this happen in 2023. took 5 months to get my money back. u need to keep calling UC every week. the phone system is impossible tho. i finally got thru by using Claimyr (claimyr.com) - they have a system that calls UC for you and connects when they get a human. costs money but worth it for me cause I needed my $$ back. they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 good luck dealing w/ this mess

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Thanks for the tip - I've never heard of that service before. At this point I'd pay just to not waste hours on hold. Did you have to fill out special forms like the person above mentioned, or was just getting through to someone enough to fix it?

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I work in tax preparation and see this A LOT with PA UC overpayments. The previous poster is right that you need documentation, but let me clarify the process. You need to contact both agencies: 1. UC office: Request a "Statement of Overpayment Account" showing the exact amount owed including any penalties/interest and all payments applied 2. PA Treasury: Request a "Treasury Offset Verification" showing exactly what was intercepted from your refund With these two documents, you file a "Treasury Offset Refund Request" specifically for the difference. Common mistake: people only contact UC, but Treasury is actually holding your money! Also, track everything in writing - I've had clients wait up to 16 weeks for resolution.

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Paolo Rizzo

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OMG THANK YOU!! This explains why when i call UC, they say its Treasurys problem, but when i call Treasury they say its UCs problem!!! Arrrgghhh. Do you know what dept in Treasury handles this???

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yeah so they did this to my brother too last year except it was even worse they took 6k for a 1500 overpayment and he never got the difference back after waiting like 9 months. he kept calling and they kept saying it was "in process" until eventually they just stopped responding to him at all. the system is designed to screw regular people and they know nobody has the money to take them to court over it. good luck

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QuantumQuest

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This isn't accurate. While delays are common, PA Treasury is legally required to return excess intercepts. Your brother should contact his state representative's office and ask for assistance. They can often expedite these claims. Also, there's no statute of limitations on these refund requests - he can and should still pursue this.

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I dealt with this in February. Here's what worked for me: 1. Call UC and ask specifically for a "Notice of Overpayment Settlement" document 2. Take that to your local state representative's office and ask for their help 3. They have special liaisons who can cut through the red tape I had my money back in 3 weeks after spinning my wheels for 2 months. The rep's office told me they see this problem constantly and have a direct process for handling it. Don't just keep calling the main UC number - it won't get you anywhere.

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This is brilliant! I never thought about contacting my state rep. I'm going to try this approach if I don't get anywhere in the next week. Thanks for sharing what actually worked for you!

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Emma Davis

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just wondering but did you get any kind of notice before they took your tax refund? i have an overpayment from 2023 and im worried theyll take my refund too. should i just assume theyre going to intercept my taxes?

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I did get a letter about 3 months ago saying they could take money from my tax refund, but it didn't say how much or when. It just listed the overpayment amount (around $2k) and said they might use "various collection methods" including tax intercepts. I honestly kinda forgot about it until my refund came up short. If I were you I'd try to set up a payment plan with UC before filing taxes!

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Paolo Rizzo

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Has anyone gotten ANYWHERE with this problem? I'm so frustrated I could scream. I've now called PA Treasury 4 times and they just transfer me around until someone hangs up on me. I filed a complaint with the PA attorney general last week. This is THEFT.

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I understand your frustration, but filing with the AG might not be the fastest solution. As I mentioned above, your state representative is your best resource. Their constituent services deal with these exact issues every day and have established channels. The squeaky wheel gets the grease, but you need to squeak at the right person!

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Quick update: I took everyone's advice and got somewhere! I requested the Statement of Overpayment from UC (took 3 calls to get it) and then contacted my state rep's office. They were SUPER helpful and said they see this issue all the time. They have me filling out a Treasury Offset Review form and said they'll expedite it through their channels. Will update again when I know more. Thanks everyone for the guidance - feeling much less panicked now!

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Great approach! One tip - make copies of EVERYTHING before sending it in. I've seen cases where documents get "lost" in the process. Also, get the name of anyone you speak with at your rep's office and UC. It helps tremendously for follow-up if you have specific names to reference.

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