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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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u have to go to the career link office in person. thats the only thing that worked for me when this happened. they can see stuff in the system regular phone people cant
Just to follow up - were you able to get this resolved? For anyone else reading this thread later, there's now an official procedure for this issue. You need to: 1. Submit form UC-1699A "Data Correction Request" (available online) 2. Specifically mention "recurring data integration error" in the comments 3. Include screenshots or detailed descriptions of the incorrect entries 4. Request a "claim profile review" PA UC has acknowledged this is happening to some claimants due to a data migration issue when they updated their systems. The correction can take 2-3 weeks to fully process, but they should be able to release any held payments once they verify the issue.
Thank you so much for following up! I did finally get it resolved after taking everyone's advice here. What worked was a combination of things: 1) I got through to a supervisor who submitted an IT ticket, 2) My former employer's HR also called to confirm the information was incorrect, and 3) I submitted that form you mentioned. My backpayments were finally released yesterday after 5 weeks of fighting with the system. For anyone else with this problem - be persistent and use all the advice in this thread! And thanks everyone for your help!
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Has anyone had luck getting through by using the chat feature on the website instead of calling? I tried that route once but got disconnected after waiting 40 minutes...
The chat feature is connected to the same queue as phone calls - both are severely understaffed. Your chances aren't much better with chat, unfortunately. And some actions (like overriding a new claim process) usually need to be handled by phone anyway.
UPDATE: I finally got through to someone! Used the Claimyr service mentioned above and got connected in about 35 minutes. The agent confirmed everything you all said - the one-day job triggered a new claim because I earned over 6x my weekly benefit rate. She was able to expedite my claim processing and marked it as a "special handling case" due to it being just temporary work. She said I should see my benefits resume within 7-10 days and YES they will backdate and remove the waiting week requirement since this shouldn't have been processed as a completely new claim. Thanks everyone for the help! This forum saved me from weeks of stress.
That's great news! Glad you got it sorted. This is exactly why it's so important to get through to a real person when these things happen.
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wait do we have to pay state tax on it too or just federal??
Yes, in Pennsylvania, unemployment compensation is subject to both federal AND state income tax. The state tax rate in PA is a flat 3.07%. If you're currently on UC, you should consider having both federal and state taxes withheld to avoid a surprise at tax time.
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This happened to me! I think I know what might be wrong. Check if your claim spans a benefit year ending date - claims that start in one benefit year and continue into a new one often get stuck. They require manual processing but nobody tells you this. You just have to wait in limbo until they do it.
That could definitely be part of it! My claim did start in December which would be near the end of a quarter. Now that I've spoken to someone, they said there was an employer protest plus some quarterly review issues. Such a relief to finally know instead of being completely in the dark.
did they promise to release all your backpay at once? make sure they dont try to only give you some of it!!!
Yes, they said once the determination is made (assuming it's in my favor), all backpay would be processed at once. I made sure to get the rep's name and ID number just in case I need to reference this conversation later. I've learned my lesson about documentation through this whole ordeal!
Mason Stone
Wait I'm confused about something in this process - do they schedule these hearings automatically or did you have to request an appeal first? I got disqualified last week and I'm still trying to figure out what to do.
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Jason Brewer
•You need to file an appeal first. When you're disqualified, you should receive a determination letter that explains your appeal rights. You typically have 15 days from the date on that letter to file an appeal. You can file online through your PA UC dashboard or by mail. Only after you submit the appeal will they schedule a hearing.
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Mason Stone
•Thanks! Just found the determination letter and filed the appeal online. Now I just wait for them to contact me I guess.
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Paige Cantoni
UPDATE: I called the appeals office this morning and got through after about 45 minutes on hold. They confirmed they sent the hearing instructions to an old email address I haven't used in years (no idea how they even had that one). They updated my contact info and are sending new instructions to my current email. The woman I spoke with said my hearing will be rescheduled for next week, so not as bad as I feared. Thanks everyone for the help and advice!
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Kylo Ren
•That's great news! Make sure to check your email (including spam folder) throughout the day. And when you get the instructions, read them carefully and click any confirmation links. Good luck with your hearing!
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Nina Fitzgerald
•thats so fast! my cousin had to wait way longer! good luck!!
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