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Has anyone had luck getting through by using the chat feature on the website instead of calling? I tried that route once but got disconnected after waiting 40 minutes...
UPDATE: I finally got through to someone! Used the Claimyr service mentioned above and got connected in about 35 minutes. The agent confirmed everything you all said - the one-day job triggered a new claim because I earned over 6x my weekly benefit rate. She was able to expedite my claim processing and marked it as a "special handling case" due to it being just temporary work. She said I should see my benefits resume within 7-10 days and YES they will backdate and remove the waiting week requirement since this shouldn't have been processed as a completely new claim. Thanks everyone for the help! This forum saved me from weeks of stress.
Wait I'm confused about something in this process - do they schedule these hearings automatically or did you have to request an appeal first? I got disqualified last week and I'm still trying to figure out what to do.
You need to file an appeal first. When you're disqualified, you should receive a determination letter that explains your appeal rights. You typically have 15 days from the date on that letter to file an appeal. You can file online through your PA UC dashboard or by mail. Only after you submit the appeal will they schedule a hearing.
UPDATE: I called the appeals office this morning and got through after about 45 minutes on hold. They confirmed they sent the hearing instructions to an old email address I haven't used in years (no idea how they even had that one). They updated my contact info and are sending new instructions to my current email. The woman I spoke with said my hearing will be rescheduled for next week, so not as bad as I feared. Thanks everyone for the help and advice!
my sister had her baby last year and missed some UC thing too and she just wrote a letter explaining about the birth and sent it with a copy of the birth certificate and they reversed the disqualification. childbirth is definitely considered a valid reason especially with NICU time! dont stress too much about it
Chloe Martin
after you try the state rep thing if that don't work try Claimyr that someone mentioned. my buddy used it last month and got through in like 20 minutes after trying to call for weeks. cost some money but he said it was worth it when ur desperate
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Isabella Ferreira
Update: Called my state rep this morning and spoke with someone who handles UC issues. They took all my info and said they'll contact UC on my behalf. They said to give them about a week to get a response. Fingers crossed something happens! If not, I'll try that Claimyr service as a backup plan. Thanks everyone for the advice - will let you know what happens.
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