PA UC hearing suddenly canceled - told I never got 'telephone hearing rules' email - what's a continuance?

I had something similar happen last year. The continuance is just a reschedule, not them trying to deny you. They have to make sure you received the hearing instructions because they contain important info about your rights and how to submit evidence. Call the Appeals office tomorrow (not the regular UC number) and explain you never got the email. They should be able to resend it and reschedule your hearing pretty quickly - mine was only delayed about 10 days.

omg the SAME THING happened to my cousin last month!! they said he didnt confirm receiving some email but he swears he replied to everything!!! took him like 3 extra weeks to get rescheduled but he finally won his appeal

This happens fairly often with PA UC hearings. The system requires that you acknowledge receipt of the hearing instructions email by clicking a confirmation link. If you don't confirm receipt, the referee is required to issue a continuance (reschedule). Here's what you should do: 1. Call the UC Appeals office at 717-787-5122 first thing tomorrow morning 2. Explain you never received the hearing instructions email 3. Provide them with your current email address to verify it's correct in their system 4. Ask them to resend the instructions and confirm your hearing will be rescheduled The good news is that continuances due to procedural issues like this are typically rescheduled within 2-3 weeks. Make sure you check your email daily (including spam folders) after you call them.

They always pull this kind of crap!!!! The whole system is designed to make us give up. I had THREE continuances before I finally got my hearing. Each time it was some different excuse. First they said they needed more documents, then they said the employer requested more time, then they said the referee was sick. Made me wait an extra 2 months total!!! It's all about delaying payments as long as possible.

I work with people going through UC appeals, and this email confirmation issue is actually pretty common. When the hearing notice gets sent, there's a separate email with hearing instructions that requires confirmation. If you don't confirm it, they have to reschedule by law. If you're struggling to reach someone at the appeals office (which can be nearly impossible some days), I recommend trying Claimyr (claimyr.com). They can get you connected to a PA UC representative usually within 30 minutes instead of spending hours redialing. They have a video demo here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. I've had several clients use it successfully to resolve hearing issues quickly.

dont worry to much about it my hearing got cancled 2 times before it finally happend. they always find some reason but i still got approved in the end. just make sure u answer ur phone for the next hearing they usually call exactly on time

Wait I'm confused about something in this process - do they schedule these hearings automatically or did you have to request an appeal first? I got disqualified last week and I'm still trying to figure out what to do.

UPDATE: I called the appeals office this morning and got through after about 45 minutes on hold. They confirmed they sent the hearing instructions to an old email address I haven't used in years (no idea how they even had that one). They updated my contact info and are sending new instructions to my current email. The woman I spoke with said my hearing will be rescheduled for next week, so not as bad as I feared. Thanks everyone for the help and advice!