Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This whole Money Network transition has been a DISASTER!! I've talked to at least 5 people who haven't received their cards yet. PA UC keeps blaming Money Network, Money Network blames the postal service, and meanwhile WE CAN'T ACCESS OUR MONEY!! It's ridiculous that they didn't wait until everyone had their new cards before stopping deposits to the ReliaCard. I'm pretty sure this violates some kind of law about timely access to benefits. Has anyone considered contacting their state rep about this mess?
I actually contacted my state representative's office last week about this very issue. Their constituent services person told me they've been getting TONS of calls about the card transition problems. They took my information and said they'd inquire with UC on my behalf. Got a call back two days later and magically my card arrived the next day. Might be worth a try if you're still waiting.
UPDATE: Finally got my card today! For anyone else still waiting, it came in a very plain white envelope with an Indianapolis, IN return address. Easy to miss as it looks like junk mail. Now I just need to figure out how to set up the online account...
Glad you got it! To set up your online account, go to moneynetwork.com and click "Register." You'll need the card number and the CVV code from the back. Make sure you're on a secure connection when you do this. Once registered, you can download their app which makes it easier to track your payments and transfer money to your bank account if needed.
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my buddys claim took 7 weeks last month. just keep filing ur weekly claims and ull get all the backpay. pa system is garbage right now
truth. and when u finally get paid they dont even tell u. just suddenly money shows up in ur account lol
Update from someone who just went through this: I found out that as of April 2025, PA UC is prioritizing claims in this order: 1. First-time claims with no issues (2-3 weeks) 2. First-time claims with simple issues (4-6 weeks) 3. Reopened claims without issues (5-7 weeks) 4. Reopened claims with issues (7-10 weeks) 5. Claims with multiple issues or appeals (10+ weeks) So unfortunately, your timeline of 6 weeks for a reopened claim is actually within their current "normal" processing window. It's completely unfair, but at least you have an idea of what to expect now.
Thank you for this breakdown. Helpful but depressing. I guess I'm still within the "normal" window, though it doesn't feel normal when bills are due. I'm going to try to get through to someone this week to see if there's anything specific holding things up.
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i never got mine last year and did my taxes without it lol nothing bad happened
That's extremely risky. The IRS receives a copy of your 1099-G from Pennsylvania, and they'll flag your return if the unemployment income isn't reported. This could result in penalties, interest, and potentially an audit. Please make sure you're reporting all income properly on your tax returns.
For everyone's reference, here's what you need to know about PA UC 1099-Gs: 1) The deadline to furnish these forms is January 31st (by law) 2) Electronic filers can access them faster through the UC portal 3) Paper forms may take until mid-February to arrive by mail 4) If you don't receive it by February 7th, call the UC Tax Form services at 1-888-313-7284 5) You can request a duplicate through your online account 6) ALL unemployment compensation is taxable income and must be reported 7) PA doesn't tax UC benefits at the state level, but the federal government does Hope this helps!
This is incredibly helpful information! I didn't realize PA doesn't tax the benefits at state level. That's good news at least. And thanks for confirming the timeline - makes me feel better about the whole process.
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Don't panic - this is a system-wide change affecting all PA UC claimants. The Department of Labor & Industry sent notices in February about the switch from direct deposit to Money Network cards, but many people missed them or they got filtered as spam. Here's what you need to know: 1. All payments processed after March 1, 2025 are going to Money Network cards 2. Your money is not lost - it's being held in the Money Network system 3. Cards are being mailed but there's a significant backlog due to the volume 4. Once you receive your card, all pending payments will be available 5. You can re-establish direct deposit through the Money Network portal after activating your card In the meantime, if you need immediate help, contact your local PA CareerLink office. They sometimes have more direct communication channels with the treasury department that handles the payment systems.
wait so you're saying we will eventually be able to go back to direct deposit? The papers that came with my card didn't mention anything about that! I hate having to use this card...
UPDATE: My Money Network card finally came in the mail today! All three of my missing payments were on there, so I didn't lose anything. The activation process was pretty simple - just called the number on the sticker and followed the prompts. Thanks everyone for your help! If anyone else is dealing with this, don't worry - your money is safe, just delayed because of this system change.
Glad you got it sorted! Make sure you set a PIN you'll remember and keep the card activation confirmation number somewhere safe. I learned the hard way that if you have issues later, they'll ask for that confirmation number.
ThunderBolt7
Has anyone had luck getting through by using the chat feature on the website instead of calling? I tried that route once but got disconnected after waiting 40 minutes...
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Giovanni Marino
•The chat feature is connected to the same queue as phone calls - both are severely understaffed. Your chances aren't much better with chat, unfortunately. And some actions (like overriding a new claim process) usually need to be handled by phone anyway.
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Zoe Papadakis
UPDATE: I finally got through to someone! Used the Claimyr service mentioned above and got connected in about 35 minutes. The agent confirmed everything you all said - the one-day job triggered a new claim because I earned over 6x my weekly benefit rate. She was able to expedite my claim processing and marked it as a "special handling case" due to it being just temporary work. She said I should see my benefits resume within 7-10 days and YES they will backdate and remove the waiting week requirement since this shouldn't have been processed as a completely new claim. Thanks everyone for the help! This forum saved me from weeks of stress.
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Amara Okonkwo
•That's great news! Glad you got it sorted. This is exactly why it's so important to get through to a real person when these things happen.
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