PA UC claim under review - stuck without payments for 4 weeks, need help ASAP

Unfortunately, PA UC reviews can take anywhere from 2-8 weeks right now. They're seriously backed up from the system updates they did in January 2025. The small discrepancy in hours you reported shouldn't be a major issue, but once something triggers a review, it has to go through the full process. Have you tried sending a message through your dashboard? Sometimes that works better than calling.

same thing hapened to me last month. took 6 weeks to resolve and they never even told me why it was flagged for review. just suddenly started getting payments again with backpay. the system is a total joke

Try calling right when they open at 7:55am instead of 8am - sometimes you can get in the queue a bit earlier. Also, make sure you're still filing your weekly claims while under review! That's super important. If they approve the review, they'll release all those weeks at once, but ONLY if you've been filing each week.

THEY DON'T CARE ABOUT US AT ALL!! I was under review for THREE MONTHS last year because their system thought I worked for two employers when it was actually the same company that changed names!!! The only thing that helped was contacting my state rep's office. DO THAT ASAP!!

I work for a nonprofit that helps people with UC issues, and reviews are definitely taking longer than usual right now. One thing that might help - check your dashboard documents section to see if they've uploaded any forms requesting additional information. Sometimes they put these documents up but don't send notifications, and your review stays open until you respond. Also, make sure your IDme verification is current - that's another common reason for extended reviews.

After weeks of trying to get through to PA unemployment about my claim review, I finally found a service called Claimyr that got me connected to an agent in under 20 minutes! I was shocked because I'd been trying for over a month with no luck. They basically call for you and connect you when an agent answers. The agent was able to see exactly why my claim was under review and pushed it through to be resolved that day. Check out their demo video to see how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 and their website is claimyr.com. Seriously saved my sanity.

jus saying even when u do get thru sometimes they cant do anything about the review cuz it has to wait for an examiner and those ppl are like bigfoot nobody ever sees them lol

Don't forget to check your spam/junk email folder too. I've had multiple clients miss important UC correspondence because it went to spam. Sometimes they'll email you asking for additional information, and if you don't respond within 7 days, the review gets extended even longer.

If you do get through to someone, make sure to ask them to add detailed notes to your file about the discrepancy being a simple data entry error. Sometimes getting those notes in your file can help speed up the examiner's review when they get to your case. Also, request that they mark it as financially critical due to your impending bills. They sometimes prioritize cases where there's documented financial hardship.

UPDATE: I finally got through to someone at UC this morning! Used the Claimyr service that was suggested here and got connected to an agent in about 15 minutes. The agent said my review was triggered because my former employer reported slightly different hours than I did on that one week (their 37.5 vs my 37). She said she could see notes that the review was actually completed yesterday but hadn't been processed in the system yet. My payments should release within 2-3 business days including all back weeks! Such a relief after nearly 5 weeks of stress. Thanks everyone for the advice!