PA UC claim stuck after reporting second job separation - no payment for 3 weeks

Unfortunately this is pretty common when you have multiple separations on the same benefit year. The system automatically flags it for review because they need to determine if the second separation was through no fault of your own. Did you get any correspondence in your dashboard message center or email requesting additional information about why you left the restaurant job?

THEYR ALWAYS DOING THIS!! I had similar situation last yr, took FIVE WEEKS to get my $ back. The system is BROKEN. They don't care if u can't pay bills. Every time someone starts/stops job the compter just freezes evrything without telling u why.

I had this exact problem in March! Second separation caused my claim to get stuck for almost a month. The only way I finally got it resolved was reaching a live agent. I wasted 3 days trying to call on my own and always got busy signals. Then I used Claimyr (claimyr.com) and got through to an agent within 45 minutes. They have this video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. The agent told me my claim needed a manual review because of the second job ending so quickly, but they expedited it once I explained my situation. Worth it just to get an actual answer about what's happening.

have u checked ur spam folder? sometimes the UC emails go there. also did u quit or get fired from restaurant? bcause if u quit without good cause ur claim mite get denied

Based on what you've described about the restaurant job, you'll want to be prepared to explain this situation carefully to UC. This sounds like what PA UC might classify as a "constructive discharge" - where working conditions effectively forced you to leave. Here's what you need to do: 1. Continue filing your weekly certifications even while under review 2. Try reaching a UC representative (as mentioned above) 3. When you speak with them, explain that your hours were changed outside your availability that was agreed upon at hiring 4. If asked, be prepared to provide specific examples of scheduling conflicts 5. You may need to complete a questionnaire about this separation In the meantime, if you're facing financial hardship, contact your local PA CareerLink office about emergency assistance programs you might qualify for while waiting for your UC issues to be resolved.

Thank you all for the replies! To answer a few questions: Yes, I'm still filing my weekly claims even though nothing is being paid. I do have texts showing I reminded the manager of my availability after the first scheduling issue. I'll try to reach an agent using that Claimyr service tomorrow since calling on my own hasn't worked. I'm just worried they'll deny my claim because of the short time at the second job. Has anyone had a similar situation actually get resolved positively?

my brothe had this happen last summer n what they told him is that sepraton issues take prioreity based on how long u worked somewhre. since u were at restaurant only 2 weeks its not given high prioritty to review. he waited 5 weeks total b4 it was fixed. but MAKE SURE u keep filing every week!!!!!

Update after using Claimyr earlier today - I got through to an agent who was actually really helpful! She confirmed my claim is under review because of the second separation, but also found there was an "information request" that was never delivered to me due to a system error. She resent it and I completed it while on the phone with her. She said once that's processed, payments should resume within 7-10 days INCLUDING all my back weeks! So relieved to at least know what's happening now.

This is a good reminder for everyone that when your claim status changes unexpectedly, reaching an actual representative should be your top priority. System glitches happen fairly regularly with PA UC, especially with multiple separation situations. For anyone else in a similar situation, keep these points in mind: 1. Always document any changes to your employment status immediately 2. Continue filing weekly claims without interruption 3. If your status says "under review" for more than 2 weeks, be proactive about reaching a representative 4. Keep copies of all communications with employers regarding scheduling, hiring agreements, or separation 5. If possible, get something in writing from the employer about your separation reason Glad to hear you're making progress with your claim!

I wouldn't recommend contacting the restaurant manager directly at this point. Since you already have text messages documenting your availability conflicts, focus on those. Additional contact might just complicate things or even antagonize the employer. Let the UC process work now that you've completed the information request form. The texts you have should be sufficient evidence for your case.