Applied 11 weeks ago for NY unemployment - claim still pending with zero updates

Youre definitely not alone. I waited almost 13 weeks for mine to process. The system is completey overloaded right now. Keep certifying every week even if you havent been approved yet - they'll backpay you once approved.

I finally broke through the NY unemployment purgatory after 7 weeks using claimyr.com - it calls and waits on hold FOR YOU then connects when a live person answers. Talking to an actual agent got my backpay released within days! Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE

The DoL is a complete joke right now. Same boat - waited 12 weeks with zero communication, then suddenly got all my payments at once last thursday. No explanation, no notice, nothing. Keep certifying weekly and document EVERYTHING.

Have you checked your account messages or email? Sometimes they send requests for additional information but don't make it obvious. If they need something and don't get it, your claim just sits there.

This is my COMPREHENSIVE GUIDE to getting your ny unemployment claim unstuck after dealing with this for months: First, keep certifying every single week no matter what - you'll get backpay for all weeks properly certified once approved. Next, you need to actually TALK to someone. The phone system is designed to prevent this. Your options: 1) Call exactly at 8:00:00 am when they open (set an alarm for 7:59) 2) Try the alternate numbers: many people have luck with the TCC line or fraud department who can transfer you 3) Email unemployment.nysdol@labor.ny.gov with your FULL name, last 4 of SSN, and phone number in EVERY email 4) Contact your state assemblyperson's office - they have special contacts 5) If desperate, use claimyr.com - they wait on hold for you then call when an agent picks up. This is what finally worked for me after 9 weeks of nothing. When you finally reach someone, be polite but firm. Ask specifically: "What is the exact status of my claim and what is causing the delay?" Get the agent's name and ID if possible. Don't give up - the system is overwhelmed but persistence pays off!

what's ur claim status show when u log in? if it says 'pending' thats different from 'processing' - pending usually means there's an identity verification issue.

Have u tried Twitter? Seriously. Tweet @NYSLabor with your issue (no personal info) and they sometimes respond and help. Worked for my roomate after 5 weeks of nothing.

I had same issue last month! Turned out they had my SSN wrong by ONE digit. Check all your info is 100% correct. One tiny error can hold everything up.

CALL YOUR STATE SENATOR'S OFFICE!! They have special channels to DOL. My claim was stuck for 6 weeks, called my senator, and magically my claim was fixed 3 days later. Better than waiting on the regular line.

ppl out here acting like 8-9 weeks is a long time 😂 I waited TWENTY THREE WEEKS for my claim to process. The system is beyond broken.

Try calling right when they open or right before they close. Those are the best times to get through. Also, if you press 7-3-1-9 after the main menu sometimes it gets you to a diff department who can transfer you.

THE TRICK that worked for me: tell them you think your identity might have been stolen. They transfer you to fraud dept IMMEDIATELY and those guys can actually fix your claim. I waited 7 weeks, did this, got paid the next day.

i bet if u owed THEM money they'd find u real quick but when they owe us suddenly everything takes months 🤡

whatever u do DON'T stop certifying weekly. my cousin gave up after no response for weeks and then had to start the whole process over again when he finally got through.

Check your spam folder everyday!! I missed an ID verification email and it delayed my claim by 2 months. They sent it from a weird email that looked like spam.

Found this post from August last year with advice that fixed my claim, might help you: https://www.reddit.com/r/Unemployment/comments/i1dfs5/new_york_finally_got_through_to_a_rep_after_4/

I stumbled upon a 3rd party service that gets you through to unemployment agents - they basically wait on hold for you at claimyr.com. I was skeptical but talking to an agent got my $ unlocked so fast after waiting 9 weeks on my own. Worth checking out if you're desperate.

Did you work out of state at all in the last 18 months? That can cause major delays because they have to verify with other states.

the person who said contact your state rep is RIGHT. My brothers claim was stuck for 11 weeks. One email from our assembly member's office and it was fixed in 48 hours.