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How long does PA UC review typically take? Been waiting 3 weeks for a decision

My PA unemployment claim just got flagged for review last month and it's my first time dealing with this. My regular biweekly payments stopped coming, and when I logged into my account it just says "under review" with no explanation. I've been trying to call for 3 weeks straight but can't get through to anyone who can tell me what's happening or how long this might take. I'm getting really worried because rent is due soon and I don't have much savings left. Has anyone gone through a UC review recently? How long did yours take to get a decision? Is there anything I can do to speed up the process? Any help would be seriously appreciated because I'm starting to panic a little.

Mine was under review for about 4 weeks before I got a decision. They were checking my employment history because my former employer contested my claim. Just keep filing your weekly certifications even though you won't get paid until the review is complete. If your claim is approved, you'll get all the back payments at once.

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Thanks for the info! Did you try calling them during those 4 weeks? I'm wondering if there's any benefit to keep trying to get through on the phone lines.

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it depends on why ur under review. if its bout wages or employer dispute it can take 4-6 weeks. if its identity stuff could be faster like 2 weeks. did u get any mail or notices? check ur dashboard messages section too, sometimes they ask for more info there

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I haven't received any physical mail yet, but that's a good point about checking the dashboard messages. I'll look there right now. My former employer is pretty cool so I don't think they would contest anything, but who knows.

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I HATE the review process!!! It took them SIX WHOLE WEEKS to review my claim back in January!!! And you know what the issue was? They claimed I didn't do enough work search activities one week even though I DID and uploaded proof!!! This system is BROKEN and they don't care about people who are suffering!! I had to take out a payday loan just to survive while waiting!!!

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Sorry you went through that. The work search requirements can be confusing. Did you make sure to complete at least 2 qualified work search activities each week? Some people don't realize that just looking at job postings doesn't count as an activity unless you actually apply.

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After trying to call the PA UC customer service for weeks with no luck, I discovered a service called Claimyr that helped me get through to an actual person at unemployment. It basically holds your place in line so you don't have to keep redialing yourself. I was skeptical but it actually worked and I was able to speak with someone who explained my review status. There's a video that shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 and their website is claimyr.com if you want to check it out.

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That sounds really helpful! I'm getting desperate enough to try anything at this point. Did they tell you how much longer your review would take when you finally got through to someone?

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Yes, when I got through they actually told me exactly what was causing the review (missing wage information) and estimated it would take another 7-10 days. At least knowing what was happening and having a timeline made the waiting easier. They also put a note in my file that I had called about it, which supposedly can help move things along.

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Just went thru this last month! Mine was under review for exactly 5 weeks and 2 days. Keep filing your weekly claims! If approved they'll pay everything retroactively. Make sure you're still doing your work search activities too because if you stop doing those while waiting you could get disqualified.

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Reviews can take anywhere from 2-8 weeks depending on the complexity of your case and current department workload. Here are some things that might help: 1. Make sure you've uploaded any documents they've requested 2. Continue filing your weekly certifications on time 3. Check both your portal messages and physical mail regularly 4. If you have a financial hardship due to the delay, note that when you eventually speak with a representative as they can sometimes expedite cases The most common reasons for reviews are employer disputes, wage verification issues, work search compliance, and identity verification. Without knowing which type of review you're under, it's hard to give a more specific timeline.

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Thanks for the detailed response. I checked my dashboard messages and found a notification from last week asking for my last two pay stubs! I didn't even know it was there. I just uploaded them - hopefully that will speed things up.

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That's great that you found the notification! Yes, responding to document requests promptly is critical to moving your claim forward. Now that you've submitted the pay stubs, the review should progress. Give it about 7-10 business days for processing, then check your status again. If nothing changes by then, that's when trying to reach a representative would be your next step.

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my cousin had something similar happen and his took like 2 months but my neighbor got hers resolved in just a couple weeks so i think it really just depends on what theyre reviewing tbh

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UPDATE: I was able to use that Claimyr service that someone recommended here and actually got through to a UC rep yesterday! They said my claim was under review because my employer reported different quarterly wages than what I had entered. The rep said now that I've uploaded my pay stubs showing the correct amounts, it should be resolved within 7-10 business days. Such a relief to finally know what's happening! I'll update again when I get a decision.

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That's great news! It's always better once you know what the actual issue is. The wage verification reviews usually get resolved without too much trouble as long as your documentation is clear. Hope you get your payments soon!

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Don't get your hopes up about that 7-10 business days timeframe!!! They told me the EXACT same thing and it still took another 3 weeks!!! But at least you know what the problem is now.

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FINAL UPDATE: Just got a notification that my review is complete and my claim was approved! All back payments should be deposited to my Money Network card within 2-3 business days. The whole review process took exactly 26 days from start to finish. Thanks everyone for your help and advice during this stressful time!

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Congrats! So glad it worked out for you! 👍

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Great news! Make sure you continue your weekly certifications and work search activities to keep your benefits flowing smoothly. And remember to keep good records of your income if you have any part-time work to avoid future review issues.

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