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Yuki Kobayashi

PA UC expedited review still pending after 12 weeks - normal waiting time?

I'm seriously at my wits' end with this PA unemployment situation. I've been stuck in 'review' status for almost 12 weeks now! I was told by a representative at week 9 that they would expedite my case, but here I am 3 weeks later with absolutely nothing changed. This is my first time filing for UC and I got laid off when my company downsized their accounting department. I've been religiously filing my weekly claims, doing my work search activities, and I can't get a straight answer about what's happening. I've managed to call and actually speak to someone THREE separate times (miracle, I know), and each time they assure me it's being 'processed' and now 'expedited' but nothing changes. Is this normal? Has anyone else been told their case was expedited only to continue waiting for weeks? I'm draining my savings and starting to panic.

Carmen Vega

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Unfortunately, this is pretty common with PA UC right now. When they say 'expedited' it doesn't always mean what you'd think. My claim was also 'expedited' at week 8 but still took until week 14 to resolve. The system is massively backlogged especially for reviews that require actual human eyes on your case. Have you received any specific reason for the review? Sometimes if it's coded as identity verification or employer dispute those take the longest.

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Thanks for responding. They never gave me a specific reason for the review! Just that it's 'pending review' without any details. That's part of what's so frustrating - I don't even know what they're reviewing or if there's anything I could do to help move it along. 14 weeks is insane... I don't know how people are supposed to survive that long without income.

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expedited doesnt mean anything they told me the same thing 2 months ago and i just got paid last week!!! the whole systems a joke tbh

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Andre Moreau

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same happened to me!! they said "expedited" in february and i didnt see a penny till mid-april. its all bs

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Zoe Stavros

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There are a few things you should know about the PA UC review process: 1. Standard reviews are taking 10-16 weeks currently (yes, it's ridiculous) 2. "Expedited" typically means they flag it for faster processing, but that still means 2-4 weeks from when they expedite it 3. The type of review matters hugely - wage verification reviews move faster than separation issues 4. Your best bet is to keep calling weekly and specifically ask: "What type of issue/review is my claim under?" and "Is there any documentation I can provide to resolve this faster?" I worked in workforce development and while I don't work for UC directly, I can tell you persistence is key. Document every call - get the name of who you spoke with and what they told you. This can help if you need to file an appeal later due to timeliness issues.

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Thank you for this detailed response! No one ever told me what type of review it was, just that it was "pending review." I'll definitely call again tomorrow and specifically ask what type of issue they're reviewing. I've been documenting the dates I called but not the names - I'll start doing that too. Is there any specific department I should ask to be transferred to that might help more?

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Jamal Harris

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I was in EXACTLY your situation in January. Called at week 8, they "expedited" it, and nothing happened for weeks. I finally got through to a claims examiner who told me they had everything they needed but were just backed up. Three days later my payments started coming through. The key was getting to a claims examiner not just a regular rep. I was getting desperate and tried Claimyr (claimyr.com) to get through on the phone - it actually worked when I'd been trying for days on my own. They have a video that shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Once I got through to an actual examiner, they resolved it quickly. Ask specifically to speak with a claims examiner about your review status.

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Mei Chen

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A claims examiner makes all the difference!! Regular reps just see 'pending review' and can't do anything but tell you to wait.

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Thanks for the tip about asking for a claims examiner specifically. I didn't know there was a difference! I'll check out that service too - at this point I'm willing to try anything to get this resolved. Did the examiner give you any explanation for why it took so long?

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Liam Sullivan

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Is your employer contesting your claim? That's what happened to me and it caused a looooong delay. My manager told me they weren't contesting it, but apparently HR had automatically contested it without telling anyone. Worth checking if that might be your issue. BTW has anyone had luck with contacting their state representative? I've heard some people say that helps speed things up.

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Carmen Vega

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Contacting your state rep can absolutely help! My brother-in-law was stuck for 4 months until he reached out to his state representative's office. They have special contacts at UC and can often get things moving. It's ridiculous that it takes political intervention, but that's the reality sometimes.

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Amara Okafor

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my cousin waited 16 weeks!!!! and then suddenly got all his payments at once. hang in there!

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16 weeks is insane, but at least he eventually got paid. I'm hoping when this finally resolves they'll backpay all the weeks I've been filing. Thanks for the encouragement.

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Zoe Stavros

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One more thing to try: ask specifically if your claim is stuck in the "special examiner queue" - this is where more complex claims get sent, and they have the longest wait times. If so, you can request a "hardship prioritization" which can move you up in that queue if you're facing eviction, utility shutoffs, or medical hardships. Also, make sure you continue filing your weekly claims even while in review status. When they finally approve it, you'll only get paid for weeks you properly certified.

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I had no idea about the "special examiner queue" or "hardship prioritization"! Thank you so much for this information. I am definitely facing financial hardship at this point so I'll specifically ask about this option. And yes, I've been religiously filing every week even with no payments coming in. I've learned so much more from this forum than from the UC representatives I've spoken with.

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Andre Moreau

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my sisters claim was under review for 10 weeks then DENIED for no reason!!! she had to appeal and THAT took another 6 weeks!!! PA UC is the absolute worst

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thats terrible!! the system is completely broken, they expect us to just not eat or pay rent for months while they "review" everything

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Oh no, that's my nightmare scenario - waiting all this time just to be denied. Did she ever find out why they denied her claim? Was her appeal successful?

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Jamal Harris

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Update on my situation - I ended up using the Claimyr service I mentioned (claimyr.com) to get through to someone, asked specifically for a claims examiner as others suggested here, and explained I was facing possible eviction if this wasn't resolved. The claims examiner was able to see my file had just been sitting there waiting for someone to look at it - no actual issues! She processed it on the spot and my payment hit my Money Network card two days later with all back weeks included. Sometimes it really is just about getting to the right person who can actually help.

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That's great news! Thank you for updating. I'm definitely going to try to reach a claims examiner tomorrow. It's so frustrating to think my file might just be sitting there with no actual issues. I'll let everyone know how it goes.

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I'm going through something similar right now - been waiting 10 weeks and just got told my case was "expedited" last week. Reading through all these responses is both reassuring and terrifying at the same time! It sounds like the key things are: 1) Ask specifically what TYPE of review your claim is under, 2) Try to get transferred to a claims examiner (not just a regular rep), 3) Document everything including names of who you speak with, and 4) Don't give up on filing weekly even while waiting. I'm also going to look into contacting my state representative if this drags on much longer. Thanks everyone for sharing your experiences - this community is more helpful than the actual UC system!

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Miguel Silva

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You've got the right strategy! I'm in week 13 myself and just discovered this community - wish I'd found it sooner. That list you made is exactly what I'm going to do tomorrow when I call. The hardest part is staying sane while waiting, but seeing people like @Jamal Harris get resolved gives me hope. One thing I learned from reading all these comments is to specifically ask about hardship "prioritization if" you re'facing eviction or utility shutoffs - that seems to be something a lot of people don t'know about. Keep us posted on how your call goes!

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Emma Taylor

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I just wanted to share some hope with everyone here - I was in a similar situation last year and it did eventually get resolved! I waited 15 weeks total (including 4 weeks after they said it was "expedited"). What finally worked for me was calling first thing Monday morning at exactly 8:00 AM and asking to speak with a claims examiner about a "review status inquiry." I also mentioned I was facing financial hardship due to the delay. The examiner found that my file had been sitting in the wrong queue and was able to process it immediately. Got my backpay for all 15 weeks within 3 days. I know it's incredibly stressful and feels hopeless, but keep fighting and don't let them brush you off with generic responses. Document everything and be persistent! @Yuki Kobayashi - based on your timeline, I'd definitely try the hardship prioritization route that @Zoe Stavros mentioned. Hang in there!

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Andre Dupont

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@Emma Taylor Thank you so much for sharing your story and the specific advice about calling at 8 AM Monday morning! That s'exactly the kind of detail that could make all the difference. I m'definitely going to try that strategy next week along with asking about hardship prioritization. It s'encouraging to hear that even after 15 weeks you got all your backpay - that gives me hope that this nightmare will eventually end. I really appreciate you taking the time to share what worked for you, especially the tip about asking for a review "status inquiry specifically." This community has been more helpful than months of calling UC!

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