Thank you so much! I'll definitely try this tomorrow morning. I'll ask specifically about the status escalation form if they can't transfer me to an examiner. I really appreciate everyone's help here - feeling a bit more hopeful now about getting this resolved!

I went through something similar with PA UC last year and it's absolutely maddening how long these additional claims can take. One thing that helped me was documenting everything - dates of calls, reference numbers, names of reps I spoke with. When I finally got through to someone who could help, having all that information made them take my situation more seriously. Also, if you do call your employer's HR department like someone suggested, ask them to confirm they received the UC-45 form and get a name/date when they say they'll submit it. Sometimes they genuinely don't realize how urgently you need it processed. The financial hardship angle is definitely worth emphasizing - I mentioned I was at risk of eviction and that seemed to get more attention than just asking about status. Keep pushing and don't let them brush you off with generic responses!

UPDATE: My payment finally switched from 'in process' to 'paid' today - took 9 days instead of the 4 days my first payment took. Still no explanation for the delay, but I'm just relieved it's coming through. Thanks everyone for helping me not panic! For anyone else seeing this who has the same problem, looks like patience is the answer as long as there are no open issues showing.

This is such a common worry for new claimants! I went through the exact same thing when I first filed - first payment was super fast, then the second one sat in limbo for what felt like forever. The system really does seem to do extra checks on that second payment. I'm glad yours came through! Just wanted to add that it's totally normal for payment timing to vary week to week even after you get into a rhythm. Some weeks mine would come in 2 days, others would take 6-7 days, all with no issues on my dashboard. The important thing is to keep filing your weekly certifications on time and not stress too much about the timing as long as there are no actual problems showing up.

any update? did u get ur money yet??

This is such a common issue with PA UC! I went through the exact same thing last year - was told 2-3 days for my back pay and it took almost 2 weeks. The anxiety of waiting when you have bills due is terrible. From what I've learned, larger amounts (like yours at $3,800) almost always trigger additional processing time, even though the reps don't always mention this upfront. Keep checking both your bank account AND call your bank to make sure they're not holding it for review. Some banks flag large government deposits as suspicious. Hang in there - based on everyone's experiences here, it sounds like it will come through, just not as quickly as they promised!

UPDATE: Just called PA CareerLink (not UC). They said they're experiencing a database sync issue that's causing search results to disappear. Should be fixed within 48 hours. The rep confirmed that if you document your work search activities through other methods during this time, it won't affect your UC benefits eligibility. Just keep detailed records of what you do and be prepared to explain if questioned.

I've been dealing with this same issue since Monday! What's really frustrating is that PA CareerLink doesn't even have a status page or announcement about the outage - you'd think they'd at least post something on their homepage. I've been using Indeed and ZipRecruiter instead and keeping detailed logs with timestamps, company names, and job titles. One tip: if you're documenting work search activities outside of CareerLink, make sure to note the METHOD you used (direct application, email, online portal, etc.) since that's what they sometimes ask for during audits. Also screenshot or save the job posting URLs if possible - I learned this the hard way during my last claim period.

UPDATE: Just wanted to let everyone know my payment processed normally! The processing number appeared this morning and the payment is pending in my account. Looks like it was just a system update like you all suggested. Thanks for helping me not panic!

Thanks for posting this update! I was dealing with the exact same situation last week and your experience matches mine perfectly. The new job search question appeared out of nowhere after months of not seeing it, and I also had the same worry about the missing processing number. It's good to know this is just a system-wide update and not something we did wrong. For other seasonal workers reading this - it seems like the key is to keep answering 'yes' to the work search question if you have a documented return date, and be patient with the processing delays that seem to be happening during this transition period.