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EDD debit card timing after payment shows paid - how long to actually receive?

Finally got my first unemployment payment approved yesterday after waiting almost 3 weeks since filing my initial claim. My UI Online account shows 'paid' status for the weeks I certified, but I still haven't received any actual Money Network debit card in the mail. This is my first time on unemployment so I have no idea how long it typically takes after the payment shows as 'paid' before I'll actually have the card in hand. Anyone know the normal timeframe? I'm getting kinda worried because rent is due next week and I was counting on having access to these funds by then. Is there a way to check if the card has even been mailed yet?

Congrats on getting approved! The EDD debit card usually takes 7-10 business days to arrive after your first payment shows as paid in the system. If you go to the Money Network website, you can't really track it, but once you receive it, you'll set up your account there. Just be patient - it's frustrating but normal for there to be this gap between seeing the 'paid' status and actually having funds in hand.

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Sofia Hernandez

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Thank you! That's helpful to know. Do you remember if you got any kind of email notification when it was shipped, or does it just show up?

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Ava Thompson

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mine took 12 days!!! it was agony checking the mail everyday lol. but don't worry it WILL come eventually

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Sofia Hernandez

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12 days?! Ughhh I hope mine comes faster. Was that 12 business days or calendar days?

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Ava Thompson

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calendar days. just showed up randomly on a thursday

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Miguel Ramos

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I had this same problem last year. The first card can take 7-14 calendar days to arrive after your first payment is processed. Important things to know: 1. The Money Network card is mailed from a facility in South Dakota, so factor in that mail time 2. You can call Money Network directly at 1-866-692-9374 to check if your card has been mailed 3. If it's been more than 10 business days, you should contact EDD to make sure they have your correct mailing address 4. Once you get the card, activate it immediately and set up online access so you can transfer funds to your bank account Tip: For future payments, they'll go directly to this same card, so keep it even after you're done with unemployment. I made the mistake of cutting mine up after I got a job, then had to wait for a new one when I had an adjustment payment months later.

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Sofia Hernandez

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This is super helpful info, thank you! I didn't know I could call Money Network directly. I'll wait a few more days and then try that if the card hasn't arrived.

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Zainab Ibrahim

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anyone else think its RIDICULOUS they still use these dumb cards in 2025?? just direct deposit already EDD!! every other state does it!!

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Miguel Ramos

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Actually, EDD does offer direct deposit now. You just need to set it up in your UI Online account under "Payment Preferences" once you get your card and create your Money Network account. It wasn't available before but they finally added the option last year.

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Zainab Ibrahim

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oh wow didnt know that!! thanks for the info. still annoying u have to wait for stupid card first tho

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StarSailor

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If you're desperate to reach EDD to check on your card status, try using Claimyr. It helped me get through to an actual EDD rep when I couldn't get my card for over 3 weeks (turned out they had my old address). The service connects you with an EDD rep usually within an hour instead of spending days calling and getting the "too many callers" message. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km But honestly, if it's only been a day or two since your payment went to paid status, I'd wait at least 5-7 business days before getting too worried.

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Sofia Hernandez

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Thanks for the suggestion. I'll definitely keep this in mind if my card doesn't show up in the next week or so. Good to have options if I need to talk to someone about it.

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Connor O'Brien

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Does anyone know if there's a way to track these cards? My payment has been stuck at "paid" for 2 weeks but still no card. Starting to wonder if it got lost in the mail or stolen.

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Miguel Ramos

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There's no tracking system for the initial card, unfortunately. But after 10 business days, you should definitely call Money Network at 1-866-692-9374 to report a potentially lost card. They can tell you if it was mailed and when, and can issue a replacement if needed.

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Connor O'Brien

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thanks, i'll call them tomorrow. this whole system is so stressful.

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Yara Sabbagh

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My payment history shows Paid but my claim balance hasn't gone down. Does that mean they haven't actually sent the money to the card yet? So confused by all this.

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That's normal! The claim balance updates a little while after the payment shows as paid. The two systems don't always sync immediately. If it shows 'paid' in your payment history, the money has been sent to be loaded onto your card.

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Quick update for everyone in this thread - after you get your card, I highly recommend setting up direct deposit from your Money Network account to your regular bank account. It's much faster for future payments. You'll still need the card initially, but after that, you can have funds automatically moved to your regular bank account within 1-2 days of certification.

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Sofia Hernandez

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Oh that's good to know! I'll definitely set that up once I get my card. Hopefully that will make things smoother for future payments.

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