How long to receive Money Network debit card after EDD claim approval?
Finally got my unemployment claim approved last week after waiting almost a month! The payment status shows 'paid' in my UI Online account but I still haven't received the actual Money Network debit card in the mail. Does anyone know how long it typically takes for the card to arrive these days? It's my first time on unemployment and I'm getting anxious since my rent is due next week. Do they send any kind of tracking info or notification when they mail it out?
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McKenzie Shade
mine took 10 days to arrive after my claim was approved... but that was back in january so maybe different now
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Caden Turner
•Thanks! Did you get any email or notification when they shipped it?
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Harmony Love
It's supposed to come within 7-10 business days after your first payment shows as 'paid' in the system. But I've heard people waiting anywhere from 5 days to 3 weeks depending on mail delivery in your area. They don't provide tracking unfortunately. If it doesn't arrive within 10 business days, you should call EDD to report a lost/never received card.
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Caden Turner
•Got it, I'll wait the full 10 business days before panicking. Fingers crossed it comes sooner!
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Rudy Cenizo
When you log into UI Online, go to 'Payment Activity' and see if your payment method shows Bank of America or Money Network. If it's Money Network and shows 'paid' status, the card should be on its way. The Money Network cards are white with a blue stripe, so watch for that in your mail. Don't throw away any official-looking envelopes! If it doesn't arrive after 12 business days (not counting weekends/holidays), you need to call the Money Network customer service at 1-888-393-5866 to request a replacement. But warning: they'll deactivate your first card, so if it arrives after you report it missing, you won't be able to use it.
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Caden Turner
•Super helpful, thank you! It does show Money Network and 'paid' status from 5 days ago. I'll keep checking my mailbox religiously.
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Natalie Khan
I NEVER GOT MINE! Waited 3 weeks then had to call and request a new one which took ANOTHER 7-10 days. The EDD system is completely broken. And good luck actually reaching anyone on the phone to help you if it doesn't show up!
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Daryl Bright
•Same thing happened to me! I finally had to go through Claimyr.com to connect with an EDD agent because I kept getting the "maximum callers reached" message when I tried calling myself. They got me through to a rep in under 20 minutes and the agent was able to verify my address and expedite a new card. There's a video of how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Saved me so much stress after waiting nearly a month for my card that never arrived.
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Sienna Gomez
The first payment usually triggers the card to be mailed out. Make sure your address is 100% correct in UI Online. They won't forward the cards for security reasons, so if there's any mistake in your address, it'll be returned to sender and delay things even more. Double check everything even down to the apartment number.
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Caden Turner
•Just double-checked my address in the system and everything looks correct. Hoping it's just taking its time in the mail!
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Kirsuktow DarkBlade
my brother just went thru this last month n it took him like 8 days to get his card. but my cousin who lives in a rural area took almost 3 weeks! think it depends on where u live tbh
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Harmony Love
Also worth noting that you can switch to direct deposit if you don't want to wait for the card in the future. Just need to set it up once you have access to your Money Network account. The card will still come first though.
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Caden Turner
•Oh that's good to know! I'd much prefer direct deposit. Will definitely set that up once I get the card and can access my account.
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McKenzie Shade
anyone know if u can pick up the card somewhere instead of waiting for mail?? like at edd office or something?
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Rudy Cenizo
•No, unfortunately you can't pick up the card in person anywhere. Money Network (not EDD) handles the debit cards, and they're all sent through the mail. The only way to speed things up is if you call Money Network directly and request expedited shipping on a replacement card, but that costs extra and they'll only do it after your original card is reported lost or stolen.
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