Back to California Unemployment

Kolton Murphy

How long before Money Network debit card arrives after EDD claim approval?

I finally got my unemployment claim approved last Friday (after 3 weeks of waiting!!), but my online account says the payment has been issued... just not to me 😫 My question is how long does it typically take to receive the Money Network debit card in the mail? I selected the debit card option instead of direct deposit when I filed my claim. I'm getting worried because my bills are coming due soon and I really need this money. Does EDD send any kind of tracking info or do I just have to keep checking my mailbox? Anyone know if there's a way to see if it's actually been mailed out yet?

mine took 10 days to come in the mail

0 coins

Thanks! Was that 10 business days or calendar days? Did you get any kind of notification when it shipped?

0 coins

The Money Network debit card typically arrives 7-10 business days after your first payment is issued. There's no tracking number provided unfortunately. If it's been more than 10 business days, you should contact Bank of America (who issues the cards) at 1-866-692-9374 to check on status. They're usually better to reach than EDD. One thing to note - they don't automatically send a new card if you've had one before (even years ago). If you previously had an EDD debit card, they'll load funds onto that old card. If you no longer have it, you'll need to request a replacement.

0 coins

Oh that's super helpful, thank you! It's my first time on unemployment so I definitely don't have an old card. It's only been 4 business days since approval so I guess I need to be patient... which is hard when you're broke! 😅

0 coins

Better switch to direct deposit asap!!! The cards are nothing but trouble. Mine got lost in the mail twice and then got frozen for "suspicious activity" when I finally got it. Such a headache

0 coins

I agree - direct deposit is much more reliable. You can switch to direct deposit through your UI Online account under "Payment Methods." Once you have the card though, you can transfer the money to your bank account through the Money Network app.

0 coins

OMG I just went thru this exact same thing!!! It took exactly 8 days to get my card (that was including weekend days). But here's the stupid thing - they don't tell you that the envelope looks like junk mail! It came in this plain white envelope that I almost threw away. No EDD markings or anything obvious. So check your mail CAREFULLY.

0 coins

Thanks for the warning! I'll make sure to check every piece of mail carefully. Did you have to activate it or anything when it arrived?

0 coins

Yes you have to call the number on the sticker and activate it. Have your claim info handy when you call. And set up the Money Network app asap - it's way easier to check your balance that way.

0 coins

If you need to contact EDD about your card not arriving (if it's been more than 10 business days), good luck getting through on the phone lines. I spent 3 weeks trying to reach someone about my lost card. I finally used a service called Claimyr (claimyr.com) that got me connected to an EDD rep within 15 minutes! They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once I got through, the rep was able to verify my card had been mailed and gave me the date it was sent out. When it still didn't arrive after 15 days, I called Bank of America directly to request a replacement.

0 coins

is that service legit?? sounds sketchy to pay someone just to make a phone call for you

0 coins

I'll definitely check that out if my card doesn't arrive in the next week! Thanks for the suggestion. The EDD phone lines are impossible.

0 coins

I've been working in the HR department for 12 years and have helped many employees navigate unemployment. Here's what you need to know about the Money Network debit cards: 1. Standard delivery time: 7-10 business days after your first payment is issued 2. The envelope is very plain with no obvious EDD markings 3. Cards are mailed from Ohio, not California 4. There is no tracking information provided 5. You can check if it was mailed by calling Bank of America EDD customer service at 1-866-692-9374 If 10 business days have passed, request an expedited replacement card from Bank of America. They can send one via express mail in 3-5 business days. As others have mentioned, setting up direct deposit for future payments is recommended. You can do this through your UI Online account even while waiting for your card.

0 coins

Thank you so much for this detailed information! I had no idea the cards come from Ohio - that explains why it might take longer. I'll definitely set up direct deposit for future payments once I get access to my account. Really appreciate your help!

0 coins

One additional tip: When you do get your card, I highly recommend immediately setting up the Money Network mobile app. You can transfer funds from the card to your bank account without fees, set up alerts for deposits, and view your transaction history. Much easier than calling the automated system every time.

0 coins

The app is garbage though, crashes half the time and sometimes shows wrong balances. Better to just transfer everything to your bank asap

0 coins

when i filed last year my card never came and i had to call them like 20 times!!! turns out they sent it to my old address even tho i updated my address on the edd website. double check your address is correct in BOTH your edd account AND with bank of america edd department. they dont always match up for some weird reason

0 coins

Oh that's concerning! I did just move about 4 months ago, but I'm sure I put my current address on the application. Is there a way to check what address Bank of America has on file before the card arrives?

0 coins

yea call the bank of america edd number someone posted above they can tell u what address they have. better to check now then wait for nothing to show up

0 coins

Has anyone else had their card show up but with no money on it? That happened to my roommate and it turned out EDD had put a stop payment on it for some identity verification thing they never told him about. Make sure you keep checking your UI Online account for any notices even while you're waiting for the card!

0 coins

Thanks for the warning! I've been checking my UI Online account daily. So far it still says "paid" for my first two weeks, so hopefully that means the money is actually on the card. This system is so stressful!

0 coins

does anybody know if you can pick up the card in person somewhere instead of waiting for mail??? i need my money NOW

0 coins

Unfortunately, there's no option to pick up the card in person. The cards are issued by Bank of America through their EDD contract, but they're produced and mailed from a centralized facility out of state. Even local Bank of America branches can't access or provide EDD debit cards. Your only options are to wait for standard delivery or request expedited shipping for a replacement card if your original hasn't arrived within the expected timeframe.

0 coins

Just wanted to share my recent experience to help ease your anxiety! I got my claim approved about 2 weeks ago and was in the exact same boat - constantly checking my mailbox and worrying about bills. My card arrived on day 9 (business days) in a super plain white envelope that I almost missed. A few things that might help while you wait: - Call Bank of America EDD at 1-866-692-9374 to confirm your mailing address is correct (learned this from reading other posts!) - Set up direct deposit for future payments through your UI Online account - you can do this now even while waiting for the card - Keep checking your UI Online account for any notices or holds The waiting is the worst part, but hang in there! Based on everyone's experiences here, you should have it within the next few days. And definitely don't throw away any plain envelopes - mine literally looked like junk mail.

0 coins

Wow. Sounds like they take the 7-10 business days seriously.

0 coins

well I also was approved and my status also says debit, but I have a prior money network card that has not expired yet and the money has already been sent out but no money on the card!?

0 coins

California Unemployment AI

Expert Assistant
Secure