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I've been lurking in this community for a while but had to create an account just to thank everyone for this incredibly detailed thread! I'm about to start doing Instacart after being laid off from my marketing job last week, and I was completely clueless about how to handle the unemployment reporting side of things. Reading through all these experiences has given me such a clear roadmap of what to do (and what mistakes to avoid). The gross vs net reporting distinction alone probably saved me from a major overpayment situation down the road. I'm definitely going to set up that spreadsheet tracking system this weekend and make one of those cheat sheets before I even start delivering. It's amazing how complex something that should be straightforward can be, but having a community like this share real-world experience makes all the difference. Thanks again to everyone who took the time to share their hard-learned lessons!
Welcome to the community and glad you found this thread before starting your Instacart journey! You're so smart to get all this information upfront rather than learning it the hard way like many of us did. Setting up that tracking system before your first delivery is definitely the right approach - it'll become second nature once you get into the routine. The cheat sheet idea is golden too, especially when you're new to the certification process and might feel overwhelmed by all the questions. One small additional tip since you're starting fresh: take a screenshot of your very first weekly earnings summary from Instacart and save it as a template/reference for what information you need to track each week. Having that visual reference really helped me when I was getting started. Good luck with the deliveries and the job search!
I've been doing Postmates (now Uber Eats) while on UI for about 8 months and want to echo what everyone's saying about keeping meticulous records. One thing that really helped me that I haven't seen mentioned yet is setting up a dedicated email folder just for gig work earnings notifications. Most platforms send you email receipts after each delivery with the exact gross amount, and having these all in one folder makes it super easy to cross-reference your app data if there are ever discrepancies. Also, regarding the work search requirements - I found that attending virtual job fairs and networking events counts toward your work search activities and is way more efficient than just sending out application after application. Many are free and you can attend multiple ones per week while still doing deliveries during peak hours. One last thing - if you're planning to do this long-term, consider getting a business license and treating it as a legitimate business venture. It shows EDD you're serious about self-employment (which can help with work search requirements) and gives you more tax deductions. Plus if gig work becomes more profitable than finding traditional employment, you'll already have the foundation set up.
This is such an encouraging post! I'm currently waiting for my appeal hearing date after EDD denied my claim for alleged "poor performance" - even though I was actually laid off due to budget cuts. It's so frustrating how employers seem to just throw around misconduct allegations hoping we'll give up. Your story gives me a lot of hope, especially the part about having documentation ready. I've been collecting all my old performance reviews and emails just in case. Did you practice what you were going to say beforehand, or did you just wing it during the hearing? Also, congrats on the quick turnaround time! I keep hearing horror stories about people waiting months for decisions, so it's great to see the system actually working efficiently for once. Definitely going to bookmark this thread for reference when my time comes.
@Ethan Scott I m'glad the post was helpful! I did practice a bit beforehand - I wrote down key points I wanted to make and practiced explaining the timeline out loud. It really helped when I got nervous during the actual call. I d'definitely recommend doing a mock run-through, especially focusing on the dates and sequence of events since judges seem to ask about those details a lot. The documentation was huge for my case. Keep collecting everything you can find - even small things like email acknowledgments of good work or project completions can help paint the picture that this wasn t'really about performance. One thing that surprised me was how conversational the hearing felt once I got past the initial nerves. The judge really did seem interested in getting to the truth rather than just going through the motions. Your situation with poor "performance during" budget cuts sounds like another classic pretext case - hopefully the judge sees right through it like mine did!
This is such great news and really encouraging for those of us going through similar situations! I'm currently dealing with an EDD denial where my former employer claimed "insubordination" for questioning a policy change that violated state labor laws. Like your case, the timing is suspicious - the alleged incident happened 4 months before they laid me off during "company restructuring." Your experience shows how important documentation is. I've been gathering everything I can find - emails, my employee handbook, even text messages from coworkers about the restructuring rumors that were circulating months before my termination. It's reassuring to hear that judges do seem to recognize when employers are using old incidents as pretexts. The fact that your employer didn't even show up really says everything about how weak their case was. They probably figured they'd throw the misconduct claim at the wall and see if it stuck, then couldn't be bothered to actually defend it when challenged. Thanks for sharing the timeline and details - posts like this are so valuable for people navigating this stressful process. Definitely going to follow your example and submit all my evidence early through the CUIAB portal when my hearing gets scheduled!
This is incredibly frustrating but you're definitely not alone! The exact same thing happened to me about 3 weeks ago - they called right at 10 AM and the line went dead after maybe 2 seconds. I was so stressed thinking I'd blown my only chance. Here's what saved me: I called back immediately using the regular EDD number and after about an hour on hold, I got through to a rep who was actually super understanding. She said "Oh, that's our system glitch - it's been dropping interview calls all week." She rescheduled me for the next Friday without any issues and even put a note in my file about the technical problem. The rescheduled interview went perfectly! My advice: call back TODAY if you can, explain it was a dropped call during your scheduled window, and ask them to note the technical issue. They see this constantly and should be sympathetic. Also make sure to get a confirmation number for your new appointment. Don't panic - this is 100% on their broken phone system, not you! You've got this! 💪
Thank you so much for sharing this! It's such a relief to hear from someone who went through the exact same situation and got it resolved. I was honestly freaking out thinking I had somehow messed up my one shot at getting help. The fact that the rep immediately recognized it as a system glitch and was understanding about it gives me hope. I'm definitely going to call back first thing tomorrow and mention that it was a dropped call during my scheduled window - that seems to be the key detail to mention. Really appreciate you taking the time to share what worked for you! 🙏
Oh wow, this brings back memories of my own EDD nightmare! The exact same thing happened to me back in June - they called during my interview window and hung up after I barely got "hello" out. I was devastated! But here's the good news: I called back that same day using the main number and after about 50 minutes on hold, I got through to someone who immediately said "Oh, you had a dropped interview call - that's been happening all month due to our system overload." She rescheduled me for the following week and it went smoothly the second time. My tip: call back ASAP and specifically say it was a "dropped interview call during your scheduled window" - they have a protocol for this since it happens so frequently. Also, stay on the line even if the hold time seems crazy long, because once you explain the situation they're usually very accommodating. The whole system is a mess but the individual reps know it's not your fault. You've got this! 🍀
I've been getting EDD paper checks for about 10 months now and wanted to share my experience to help put your mind at ease. Once your payment shows "paid" in UI Online, it typically takes 4-6 business days for the check to arrive in your mailbox. Since yours showed paid on Tuesday and you're in San Diego, I'd realistically expect it to arrive between this Friday and next Tuesday. Here's what I've learned about the process: EDD doesn't mail checks individually - they process them in batches throughout the week (usually Monday, Wednesday, and Friday). So there's often a 1-2 day gap between when it shows "paid" and when your specific check actually gets printed and mailed. Then you need to factor in USPS delivery time from Sacramento, which for San Diego is typically 2-3 business days. My biggest recommendation is to sign up for USPS Informed Delivery immediately - it's completely free on their website and you'll get an email every morning showing scanned images of all mail being delivered that day. It's been a total lifesaver for eliminating that anxiety of constantly checking the mailbox and wondering if the check got lost. Also, definitely contact your landlord today to give them a heads up about the potential timing. Most landlords are pretty understanding about EDD delays when you're proactive about communicating rather than just being late without explanation. You're still well within the normal timeframe, so try not to stress too much. Based on your timeline, that check should definitely arrive by early next week!
I've been dealing with EDD paper checks for about 7 months now after switching due to similar banking issues. Based on my experience, once your payment shows "paid" in UI Online, you can expect the check to arrive within 5-7 business days. Since yours showed paid on Tuesday, you should see it by early next week (Monday or Tuesday at the latest). The process works like this: "paid" status means EDD approved the payment, but they still need to print and mail it. They process checks in batches (not every day), which is why there's that 1-2 day delay before it actually gets mailed. Then factor in USPS delivery time from Sacramento to San Diego, which is typically 2-3 business days. Two things that have been absolute lifesavers for me: First, sign up for USPS Informed Delivery right now (it's free) - you'll get an email every morning showing what mail is coming that day, so no more anxiously checking your mailbox multiple times. Second, call your landlord today to explain the situation. Most are very understanding about EDD timing when you're upfront about it. Don't panic - you're still well within the normal window. I've never had a check take longer than 7 business days once it showed "paid," and yours should arrive much sooner than that!
Jamal Wilson
pro tip: if u get thru to someone but they cant help, ask them to transfer u instead of hanging up and starting over. sometimes u can bypass the whole queue that way
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Mei Lin
•This! 👆 It's saved me so much time. Also, always ask for the agent's ID number in case you need to reference the call later.
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Chloe Robinson
I've been dealing with EDD for over a month now and here's what finally worked for me: I called the 1-800-300-5616 number at exactly 8:01 AM on a Tuesday (avoid Mondays - everyone calls then). When you get to the automated menu, press 1-2-1 quickly, then when it asks for your SSN, enter it but add a random digit at the end. The system will say "invalid" and transfer you to a human operator to "verify your information." Took me about 45 minutes on hold but I actually got through to someone who could help. Also, keep a notepad ready with all your dates, claim numbers, and previous correspondence - they'll ask for everything. Good luck everyone, don't give up! 💪
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Connor O'Neill
•Wow, the SSN trick is genius! 🤯 I never would have thought of that. Definitely trying this method tomorrow - Tuesday it is! Thanks for sharing the specific number and menu sequence too. This gives me hope after weeks of frustration.
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