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UPDATE: I finally got through to someone at UC after using that Claimyr service. The agent was actually really helpful and filed an emergency hardship petition for me. They said I should hear back within 7-10 days on whether I can get any of the recouped money returned. They also connected me with a local housing assistance program that might be able to help with temporary housing until this gets sorted out. Will update again when I hear something. Thank you all for your advice!
That's excellent news! Make sure to keep following up if you don't hear back within the timeframe they promised. The housing assistance program should definitely be able to help with temporary accommodations - they often have funds specifically for situations like yours. Wishing you the best of luck!
keep fighting!!! the system wants us to give up but we deserve our money!!!! 💪💪
btw has anyone had issues with the Money Network card after getting through the cash office review? they finally approved my payments but then the card never showed up and i had to wait ANOTHER two weeks!!
UPDATE: I called again this morning (took forever to get through) and finally got more info. They said the Cash Office review was triggered because I had a previous claim from 2023 and they needed to verify I wasn't getting double payments or something. The rep said it should be processed by Friday! Fingers crossed she's right. Thanks everyone for your help!
Great news! Thanks for updating us. That Friday timeline sounds right based on my experience. The previous claim connection makes sense too - they're very careful about overlapping benefit years.
hope it comes through on time!! let us know what happens
Just wanted to add - if your new determination still doesn't look right, request a wage investigation! Sometimes employers don't report wages correctly or they get recorded under the wrong quarter. Happened to my sister and took 6 weeks to fix but she eventually got everything she was entitled to.
my brother had this happen and he just waited and didnt file anything and his benefits just stopped forever lol. dont do that
UPDATE: I filed my new claim last night and was able to speak with someone at UC this morning using that Claimyr service (it actually worked!). The agent confirmed I should file my weekly claim too. She said my new claim should be processed within 7-10 days and payments might only be delayed by 1-2 weeks max. She also noted this in my account to help speed things up. Thanks everyone for the advice!
Great news! Make sure to keep filing weekly claims during this transition period as mentioned above. Also, you might need to complete ID.me verification again for the new claim, so watch for emails about that.
Jade O'Malley
anyone notice that we cant use the site during tax season too? happens every year right when everyone needs their 1099s
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Hunter Edmunds
•YES!!! It's like they deliberately make it harder during peak times! My theory is they're hoping people give up so they save money.
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Ella Lewis
For anyone still having trouble: Per the PA UC Twitter account (@PaUCSupport), they're experiencing some technical difficulties with the login system today. They recommend using the UC Connect mobile app as an alternative method for filing weekly claims until the website issues are resolved. The estimated fix time is 5pm today.
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Caleb Stark
•Update: I got in using the cache clearing suggestion, but now I'm getting errors when submitting my weekly certification. Going to try the UC Connect app as suggested. Thanks everyone for your help!
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