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UPDATE: I used Claimyr this morning and actually got through to a person! The representative said my claim did go through but got flagged because of the late filing. She said the system automatically puts claims like mine into a review status, which is why I couldn't see it. She released the hold and said my claim should show up in my dashboard within 48 hours. I'll post another update when I see it. Thank you everyone for the help and advice during my panic mode!
UPDATE: I finally got in! Followed the detailed steps from @profile2 and waited until 2:30pm. System is working now. For anyone else having this issue - definitely do a full computer restart and try a different browser. Thanks everyone for your help!
Well the site's still not working for me and now I'm completely locked out until tomorrow. My claim is due TOMORROW. This is going to delay my payment, isn't it? I hate this system so much. Every time I think things are going smoothly something like this happens!!!
If you're completely locked out due to too many attempts, you might need to call for a PIN reset. Since your claim is due tomorrow, I'd suggest calling first thing in the morning. Ask specifically for them to both reset your PIN AND put a note in your file about the system issues so your payment won't be delayed. They can make exceptions for technical problems on their end.
One more important point: While your Board appeal is pending, make sure you continue filing your weekly claims! If you win your appeal, you'll only get paid for weeks you properly certified. Many people stop filing during appeals and then can't get those weeks paid even if they ultimately win.
Oh! I didn't know this. I actually stopped filing after getting the disqualification. Should I go back and try to file for those missed weeks now? Or just start filing again going forward?
You should file for the current week right away and contact UC about the missed weeks. In some cases, they'll allow you to backdate certifications if you can show good cause for missing them (like being confused after a disqualification). But regardless, definitely start filing weekly claims again immediately.
Welcome to PA UC where the rules are made up and your evidence doesn't matter! Seriously though, make sure you use the exact magic words "necessitous and compelling" in your Board appeal. The whole system runs on these specific legal terms. I got denied TWICE before I figured this out, then won my third appeal using those exact words even though I was saying the same thing all along. RIDICULOUS system.
my brother had the same thing last month and he got a job and they paid him all back pay like 2 weeks after he started working it was weird timing lol
To summarize what everyone is saying: 1. KEEP filing your weekly claims even after you start working 2. Report your work and earnings accurately (what you EARNED that week, not what you got paid) 3. Continue filing until your issues are resolved and you get your back pay 4. Try to reach PA UC either through normal channels, Claimyr, or contacting your state representative if needed You're absolutely entitled to benefits for the weeks you were eligible and properly filed claims. Finding a job doesn't erase that eligibility. Good luck with your interview!
Morita Montoya
any chance u can get anything in writing from coworkers who heard the racial slurs? that would help ur case big time. also check ur work email if u still have access - any evidence that u reported the issue before being fired would be super helpful to counter the misconduct claim.
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Elin Robinson
•Unfortunately I don't have access to my work email anymore, but I did text my supervisor right after one incident happened. I should still have that on my phone! As for coworkers, most are scared to get involved, but there is one who already left the company who might be willing to provide a statement. Great suggestion!
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Atticus Domingo
Quick update for those following - I've seen several similar cases recently get resolved within 9-10 weeks (still too long, but better than 12+). Make sure you're responding immediately to any mail or messages from UC. If you receive a questionnaire about your separation, return it within 24 hours if possible. This is also a good time to gather any documentation about the racial harassment - text messages, emails, names of witnesses, dates of incidents, and especially any proof you reported it before being terminated. One last tip: if you do need to appeal (hopefully you won't), request a hearing by telephone rather than in-person. The telephone hearings are typically scheduled 3-4 weeks sooner.
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Beth Ford
•100% AGREE about phone hearings being faster!! my appeal hearing was scheduled in like 2 weeks when i picked phone option. in-person was gonna be like 2 MONTHS wait. system is so broken!!
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