I work for a different state agency (not UC) but interact with them occasionally. While I can't speak to your specific case, I can tell you that claims do remain active during review regardless of how long it takes. The one-year benefit year only affects how long you can collect benefits, not the determination process. One thing that might help: when you call, specifically ask if there are any "information requests" showing on your claim that you haven't responded to. Sometimes determinations are delayed because they're waiting for information they requested but you never received (mail gets lost, emails go to spam, etc.).

Omg my husband went through almost the EXACT same situation last year! His claim was pending for 7 months!!! What finally worked was emailing the UC executive director (not just calling the regular service center). I found the email address on LinkedIn and sent a very detailed but professional email explaining the hardship the delay was causing. His claim was magically "found" and processed within 2 weeks after that email. Sometimes you have to go above the regular channels.

Great to hear you're making progress. Based on current processing times, you should see movement within 7-10 business days after your employer's new submission. If not, that's when I'd consider using a service to reach a claims examiner directly or asking your state rep to escalate to a supervisor level at UC.

FINAL UPDATE: I'm in shock but my claim was just approved this morning! All pending weeks are showing as paid! After I got my employer to resend everything AND my state rep followed up again, something finally clicked. For anyone in a similar situation - don't give up and definitely try the state rep route if you're stuck. Thanks everyone for your help!

Don't panic yet! My reopening was approved after about 3 weeks (compared to the 10 weeks my initial claim took). The waiting is super frustrating though - I was checking my portal like 10 times a day! One thing that might help speed things up: check if you have any messages or tasks in your dashboard. Sometimes they need additional info but the notification emails end up in spam.

has anyone tried contacting their state representative about speeding up claims? my sister did that and her claim was fixed in like 3 days after waiting for weeks

just curious but did u have to do the id.me verification thing? that was such a pain for me

UPDATE: Just wanted to follow up since I saw your post. Has your payment come through yet? I know waiting for that first deposit can be stressful when bills are due.

I had this EXACT situation in January!!! They flagged my account because someone tried to hack into it back in 2020 during all that PUA fraud stuff. Even though I had nothing to do with it and am on regular UC now!!! Took me FOREVER to get it fixed and I nearly got evicted waiting for my money. The whole system is designed to make us fail I swear!!! 😡😡😡

Update for anyone reading this thread later: As of March 2025, PA UC has implemented a new system where banking flags can now be resolved through your dashboard on the UC portal. Look for "Payment Method Issues" under the "My Benefits" tab, and you can electronically verify your identity and confirm your payment method. This often resolves these types of flags within 24-48 hours without calling. However, for urgent matters like the OP's situation, calling is still recommended.