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Just to clarify a common misconception - in Pennsylvania, you should begin filing your weekly certifications immediately after submitting your initial application, even before approval. You don't need to wait for your initial claim to be approved first. The system will hold those weekly certifications until your claim is processed, and then release payments for eligible weeks. If you haven't been filing weekly claims while waiting for your initial claim determination, you should start immediately and may need to file for back weeks. This is a frequent mistake that causes payment delays.
Regarding the thermometer disappearing - I just checked with a friend who works at the PA UC office (not officially speaking for them). She said they actually rolled out a small website update last week that's been causing the thermometer to disappear for some users. It's a known issue they're working on fixing. So in your case, it's likely just a display glitch rather than anything wrong with your claim.
Just to add some official information: According to the PA UC website, the only holiday officially observed this month is Christmas Day (December 25th). The UC service centers are open normal hours on December 23rd and until 12pm on December 24th. So claims processing should happen normally on the 23rd, but if you need to speak with someone, best to do it early on the 24th or wait until the 26th.
Thanks everyone for the responses! I think I'll file early Sunday morning to be safe. And I might try that Claimyr service if I run into any issues - been hitting busy signals for weeks whenever I try to call about something else on my claim.
also dont forget the money network card takes longer sometimes than direct deposit i switched 2 payments ago and its way better now
Congrats on getting through! Quick question - did they mention anything about your back weeks? Like, did you have to do anything special to claim those? I'm in week 3 of waiting and getting worried.
The supervisor said all my weekly claims that I'd been filing would be processed together in one lump sum since they were all filed on time. So make sure you keep filing every week even while you're waiting for approval! I filed 5 weeks worth while waiting, and the system shows they're all being paid together now.
Just for future reference, for anyone reading this thread - when your claim is stuck in review, here's what you should do: 1. Keep filing your weekly claims on time, every week 2. Document ALL work search activities (PA requires at least 3 per week now) 3. Call the UC service center as early as possible (right at 8am) 4. If you're facing financial hardship (eviction, utility shutoff, etc.), specifically ask for a hardship review 5. If the first rep can't help, politely ask to speak with a supervisor 6. Check your dashboard daily for updates 7. Make sure your contact info is current in the system The system is frustrating but persistence pays off eventually.
StellarSurfer
my friend just got layed off 2 she said wen u do that 1st week just tell them how much u made at ur job those days and answer yes to everything about being able to work. they just wanna make sure ur not tryin to double dip. the system is confusing tho i feel u
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Diego Mendoza
UPDATE: I found the direct deposit section! It was under Payment Information > Update Payment Method > Direct Deposit. You have to click through several screens to find it. My bank info was there but it wasn't "verified" yet. I had to re-enter it and complete an additional verification step. As for my first week, I'm going to report my earnings and answer yes to being able and available to work since that's what everyone is recommending. Thanks for all the help everyone!
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Anastasia Romanov
•Glad you got it figured out! Just remember for future reference that PA unemployment runs Sunday-Saturday, so anytime you're claiming a week where you worked part of it, you'll need to report those earnings. It can be confusing at first but you'll get the hang of it.
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