


Ask the community...
did u try checking ur dashboard for messages? sometimes they send important updates there that explain deadline changes. also check spam folder for emails. not saying ur wrong just worth checking all bases
try calling right when they open but also try 30 min b4 they close. Sometimes the afternoon is better bc everyone tries in the morning
UPDATE: I tried that Claimyr service someone mentioned and actually got through to a PA UC rep today!!! They explained that my claim needed wage verification from both states. The rep put notes on my account and said it should be processed within 7-10 business days. They're also going to backdate all payments to my initial filing date. HUGE relief! Thanks everyone for the advice!
Great news! Make sure to continue filing your weekly claims during this time. And if you don't see movement after the 10 business days, don't hesitate to try reaching out again. Glad you got some answers!
They should notify you about issues, but the system isn't perfect. Sometimes notifications get lost in spam filters or mail delivery issues. In some cases, the system flags an issue but the notification doesn't generate correctly. I'd recommend checking your spam folder daily and also seeing if you can visit a PA CareerLink office in person. They don't process claims, but they sometimes have direct lines to UC staff and can help identify what's holding up your claim. If you do get approved, you'll receive all eligible back payments for the weeks you certified, so you won't lose any money due to the delay (as long as you've been filing your weekly certifications).
update on my situation - finally got through today after trying that Claimyr thing someone mentioned. turns out they needed my ID verification again even tho I already did it!! such bs but at least now I know. rep said payment should come in 3-5 business days and include all backpay.
I'm going through the same thing right now too! Filed my appeal 3 weeks ago for the same reason - job search requirements. Still waiting for any update. My anxiety is through the roof. Let me know what happens with yours!
THE ONLY WAY TO GET ANYTHING DONE WITH PA UC IS TO CALL YOUR STATE REPRESENTATIVE!!!! I waited 10 weeks for a hearing and nothing happened until I contacted my rep's office. Suddenly my hearing was scheduled for the next week. The whole system is designed to make you give up!!!
While contacting your state representative can sometimes help with long delays or unusual situations, most appeals do proceed normally without this intervention. The current standard processing time for appeals is typically 4-8 weeks, though it can sometimes take longer during busy periods. If it's been more than 8 weeks since the appeal deadline and you haven't received a hearing notice, then reaching out to your state representative could be a good option. But for most people, the system does work within the expected timeframes.
Jacinda Yu
Hate to break it to u all but PA uses Money Network because it's THE CHEAPEST option for them, not the best for us. My buddy works in state gov (not UC dept) and says they know about all these fraud problems but aren't fixing it because it would cost more. They count on people giving up on claims. CLASS ACTION LAWSUIT NEEDED!!!
0 coins
Aliyah Debovski
•You actually might be onto something with the lawsuit idea. If enough people have documented their fraud cases and Money Network's failure to address them properly, there could be grounds for action. Has anyone reported this to the Attorney General's office?
0 coins
Landon Flounder
For those following this thread: I've compiled some important resources for PA UC Money Network card fraud victims: 1. PA Attorney General Consumer Protection: 800-441-2555 2. CFPB Complaint Portal: consumerfinance.gov/complaint 3. PA Treasurer's Office (oversees the Money Network contract): 717-787-2465 4. PA UC Claimant Services: 888-313-7284 (difficult to reach, but they can help with direct deposit setup) Document everything - dates, times, representatives spoken to, and transaction details. Take screenshots of unauthorized transactions. This documentation is crucial when filing reports.
0 coins
Khalil Urso
•Update on my situation: I called the fraud team number that was shared and finally got somewhere! They expedited my claim and are sending the money back within 5 business days. I also filed a CFPB complaint just to have it on record. AND I got direct deposit set up through the UC portal so no more Money Network cards for me! Thanks everyone for your help - this community saved me so much stress!
0 coins