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did u try checking ur dashboard for messages? sometimes they send important updates there that explain deadline changes. also check spam folder for emails. not saying ur wrong just worth checking all bases
They should notify you about issues, but the system isn't perfect. Sometimes notifications get lost in spam filters or mail delivery issues. In some cases, the system flags an issue but the notification doesn't generate correctly. I'd recommend checking your spam folder daily and also seeing if you can visit a PA CareerLink office in person. They don't process claims, but they sometimes have direct lines to UC staff and can help identify what's holding up your claim. If you do get approved, you'll receive all eligible back payments for the weeks you certified, so you won't lose any money due to the delay (as long as you've been filing your weekly certifications).
update on my situation - finally got through today after trying that Claimyr thing someone mentioned. turns out they needed my ID verification again even tho I already did it!! such bs but at least now I know. rep said payment should come in 3-5 business days and include all backpay.
So what happens if both states deny you??? My brother got caught between PA and Ohio claims and ended up with nothing for like 2 months until he got a new job.
If both states deny you initially, you have appeal rights in both states. However, in a situation like this where there's work in two states but not enough in either to qualify alone, you can request a combined wage claim. This allows you to combine your wages from multiple states to qualify for benefits. But you have to specifically request this - it doesn't happen automatically.
Just wanted to update everyone - I took the advice and filed with NC today. The online system was actually easier to use than PA's. Now I'm waiting to see what they say. I also managed to get through to someone at PA UC after using that Claimyr service (thanks for the recommendation). The agent said my Board appeal is showing as "pending review" which apparently means it's in the queue but hasn't been assigned yet. She also confirmed that filing in NC was the right first step regardless of the appeal outcome. Will update when I know more!
try calling right when they open but also try 30 min b4 they close. Sometimes the afternoon is better bc everyone tries in the morning
UPDATE: I tried that Claimyr service someone mentioned and actually got through to a PA UC rep today!!! They explained that my claim needed wage verification from both states. The rep put notes on my account and said it should be processed within 7-10 business days. They're also going to backdate all payments to my initial filing date. HUGE relief! Thanks everyone for the advice!
Great news! Make sure to continue filing your weekly claims during this time. And if you don't see movement after the 10 business days, don't hesitate to try reaching out again. Glad you got some answers!
Jacinda Yu
Hate to break it to u all but PA uses Money Network because it's THE CHEAPEST option for them, not the best for us. My buddy works in state gov (not UC dept) and says they know about all these fraud problems but aren't fixing it because it would cost more. They count on people giving up on claims. CLASS ACTION LAWSUIT NEEDED!!!
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Aliyah Debovski
•You actually might be onto something with the lawsuit idea. If enough people have documented their fraud cases and Money Network's failure to address them properly, there could be grounds for action. Has anyone reported this to the Attorney General's office?
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Landon Flounder
For those following this thread: I've compiled some important resources for PA UC Money Network card fraud victims: 1. PA Attorney General Consumer Protection: 800-441-2555 2. CFPB Complaint Portal: consumerfinance.gov/complaint 3. PA Treasurer's Office (oversees the Money Network contract): 717-787-2465 4. PA UC Claimant Services: 888-313-7284 (difficult to reach, but they can help with direct deposit setup) Document everything - dates, times, representatives spoken to, and transaction details. Take screenshots of unauthorized transactions. This documentation is crucial when filing reports.
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Khalil Urso
•Update on my situation: I called the fraud team number that was shared and finally got somewhere! They expedited my claim and are sending the money back within 5 business days. I also filed a CFPB complaint just to have it on record. AND I got direct deposit set up through the UC portal so no more Money Network cards for me! Thanks everyone for your help - this community saved me so much stress!
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