PA UC approval taking 12 weeks?! Is this normal wait time?
I filed my initial UC claim over 8 weeks ago and still haven't been approved. A friend told me PA UC is taking up to 12 WEEKS now to process claims?? Is this actually true? My rent is due next week and I'm freaking out. My claim status just says "pending" with no explanation. I've been doing my weekly certifications but haven't received a penny. Called the UC number like 50 times but can't get through to a human. Anyone else dealing with this ridiculous timeline? Is there ANYTHING I can do to speed this up??
18 comments


Sean Murphy
same boat. going on 10 weeks for me. system is broken af
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Anastasia Popov
•10 weeks?? Omg. Did they give you any reason why it's taking so long?
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Zara Khan
12 weeks is definitely not normal, but delays are happening. The average processing time should be 2-4 weeks for regular PA UC claims without issues. If your claim shows as "pending" for this long, there's likely an unresolved issue that requires attention from a claims examiner. Have you checked your dashboard to see if there are any messages or action items listed? Sometimes there's an identity verification or employer response hold that needs addressing.
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Anastasia Popov
•I checked my dashboard like 20 times a day and there's nothing! No messages, no action items, nothing to verify. Just says "pending" with my weekly certifications listed as "in progress" for every week. It's so frustrating!
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Luca Ferrari
My brother had the same thing happen last month. His claim was stuck in limbo for 9 weeks because his employer disputed something but PA UC never notified him about it! When he finally got through, they fixed it in like 5 minutes and he got all his backpay the next day. The whole system is messed up.
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Nia Davis
I had the exact same issue earlier this year. My claim was stuck on pending for almost 7 weeks with zero explanation. I finally got through to someone using Claimyr (claimyr.com) - it's a service that connects you directly to a PA UC rep without waiting on hold forever. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Turns out there was a wage verification issue that needed to be resolved but nothing showed up in my portal about it. The rep fixed it while I was on the phone and my payments started processing the next day. Honestly worth it after wasting weeks trying to get through on my own.
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Sean Murphy
•is this legit? sounds sketchy to pay just to talk to unemployment when its supposed to be free
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Mateo Martinez
I don't think 12 weeks is normal AT ALL!! The PA UC handbook says they're supposed to process claims within 21 DAYS!! That's the LAW! This is ridiculous and you should file a complaint with your state rep. I know someone who did that and magically their claim was processed the next day. The system is designed to make people give up!!
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Zara Khan
•While you're right that the target processing time is 21 days, that's not a guarantee. The 21-day metric is what's called a "prompt payment standard" that states try to meet, but during periods of high volume, this timeline can extend. Contacting your state representative can sometimes help, but there's often a legitimate reason for delays - missing information, employer disputes, or verification issues that need human review.
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QuantumQueen
hav u tryd calling rite when they open? I got thru after like 30 trys at 8:01am lol
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Anastasia Popov
•Yeah tried that multiple days. Either busy signal or the automated message saying they're experiencing high call volume and to try again later 😩
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Nia Davis
In response to the question about Claimyr being legit - yes, it's a real service. It's not affiliated with PA UC directly, but it helps connect you to the actual UC phone system. I was skeptical too, but after trying to call for weeks with no success, I gave it a shot. They basically keep dialing for you and then connect you when they get through. I got connected to a real PA UC agent in about 30 minutes instead of spending hours redialing myself.
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Aisha Rahman
Let me clarify some things here, as there seems to be confusion: 1. Standard processing time should be 2-3 weeks for claims without issues 2. If your claim shows "pending" for 8+ weeks, there's almost certainly an unreported issue 3. Common hold-ups include: - Wage verification problems - Identity verification requirements not completed - Missing employer information - Separation issues that need adjudication - Previous overpayment issues The system won't always show you what the problem is on your dashboard. When I worked with claims, many issues required manual review but weren't visible to claimants. For fastest resolution: - Try calling right at 7:59am Monday morning - Check your spam folder for emails from UC - Look for any mail from UC (they still send physical letters for some issues) - If you have a dedicated career center nearby, sometimes in-person visits can help If you get through, ask specifically: "Is there an open issue on my claim and what documentation do you need from me to resolve it?
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Anastasia Popov
•Thank you for the detailed info! I'll definitely check my spam folder and look through my mail again. I haven't received any physical letters that I know of, but maybe I missed something. Do they typically tell you if there's an issue that needs resolving or do they just leave you hanging?
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Aisha Rahman
They should notify you about issues, but the system isn't perfect. Sometimes notifications get lost in spam filters or mail delivery issues. In some cases, the system flags an issue but the notification doesn't generate correctly. I'd recommend checking your spam folder daily and also seeing if you can visit a PA CareerLink office in person. They don't process claims, but they sometimes have direct lines to UC staff and can help identify what's holding up your claim. If you do get approved, you'll receive all eligible back payments for the weeks you certified, so you won't lose any money due to the delay (as long as you've been filing your weekly certifications).
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Anastasia Popov
•That's at least somewhat reassuring about the backpay. I'll try visiting the CareerLink office this week. Thanks again for the help!
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Sean Murphy
update on my situation - finally got through today after trying that Claimyr thing someone mentioned. turns out they needed my ID verification again even tho I already did it!! such bs but at least now I know. rep said payment should come in 3-5 business days and include all backpay.
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Anastasia Popov
•That's great news! Frustrating that it was something so simple that they could have told you weeks ago. Let me know if you actually get your payment when they said you would!
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