Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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If you've truly exhausted all contact methods with the UC office, there's one more official escalation path: the UC Board of Review. While they primarily handle appeals, they can sometimes intervene in cases with excessive delays. You can contact them at 717-787-5122.\n\nAdditionally, you might consider reaching out to Legal Aid in your county. They sometimes assist with administrative delays that threaten housing stability.
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try calling right when they open but also try 30 min b4 they close. Sometimes the afternoon is better bc everyone tries in the morning
That's a good tip, I'll try calling late in the day tomorrow. I've mostly been trying mornings with no luck.
UPDATE: I tried that Claimyr service someone mentioned and actually got through to a PA UC rep today!!! They explained that my claim needed wage verification from both states. The rep put notes on my account and said it should be processed within 7-10 business days. They're also going to backdate all payments to my initial filing date. HUGE relief! Thanks everyone for the advice!
Great news! Make sure to continue filing your weekly claims during this time. And if you don't see movement after the 10 business days, don't hesitate to try reaching out again. Glad you got some answers!
awesome! told u it would work out eventually. uc is slow but they do pay everything once approved
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UPDATE: We finally got it fixed! Combination of solutions worked. First, we tried the ID.me recovery process directly through their website rather than the UC portal (thank you @profile2!). That got us further but still had issues. Then we used Claimyr this morning to actually speak with a UC rep (after 3 weeks of busy signals). The rep was able to put notes on his account and gave us a direct link to ID.me's trusted referee that actually worked! We waited about 45 minutes for the video call, but the rep manually verified his identity and linked it to his PA UC account. Claim now shows active and payment in progress! THANK YOU everyone for your help - this community saved us!
So glad to hear you got it resolved! The PA UC system makes these things way more complicated than they need to be. Glad you'll be receiving payments soon.
congrats!!! nothing more stressful than waiting for $ that should be yours anyway! glad it worked out finally
I'm dealing with EXACT same issue but with my wife's account!!! Did anyone else have problems with ID.me refusing to accept upload documents? We keep getting "image quality insufficient" but we've tried 3 different phones and a scanner!!! PA UC is the absolute worst system I've ever encountered in my life.
Try taking pictures in natural daylight (not artificial light), against a dark background, with no glare or shadows. Also make sure the entire document is visible with no fingers or other objects blocking any part. ID.me's system is extremely picky about image quality.
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To answer your earlier question - I mailed my brief (certified mail so I had proof of delivery). It took about 10 weeks to get a decision after submitting it, which was faster than I expected. Keep a copy of EVERYTHING you send them. Definitely focus on the fact that multiple people were laid off - that strongly supports your case that it wasn't performance-related. Burden of proof is huge in these cases.
10 weeks is better than I feared! I'll definitely send it certified mail and keep copies. Thanks again for all your help!
For regulations, go to the PA Office of UC Benefits website and look for the "UC Law & Regulations" section. Section 402(e) covers misconduct cases. In brief, being laid off due to budget cuts is NOT misconduct and you should be eligible. Make sure your brief clearly states that the separation was due to employer's budgetary decisions, not your performance or behavior. Also, while waiting for the Board's decision, continue looking for work and documenting your job search activities. In the event you win your appeal, you'll need to show you were actively seeking work to receive backdated benefits.
I've been applying to jobs and keeping records, so that's covered! I'll check out the regulations section tonight. Thank you!
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Sounds like Mercury retrograde is messing with the unemployment office computers again LOL! But seriously, have you tried logging out completely and then logging back in? Sometimes that resets the verification system. Also make sure your phone isn't blocking short codes - that happened to me once and I missed THREE weeks of payments because I didn't realize my phone was blocking the verification texts!
This is actually good advice about the short codes. Many people don't realize that some cell phone carriers or spam blocking apps automatically block the 5-6 digit numbers that PA UC uses for verification texts. Check your phone settings under messages or spam protection.
UPDATE: The problem was my new spam blocker app! I checked the settings and it was blocking all messages from 5-6 digit numbers as potential scams. I whitelisted the PA UC number and instantly got 4 verification texts all at once. Thank you all for the help!!
Glad you figured it out! For future reference for anyone reading this thread, the PA UC text verification system uses number 91875. You should add this to any whitelist in your spam blocking apps to avoid missing important verification texts.
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I'm going through the same thing right now too! Filed my appeal 3 weeks ago for the same reason - job search requirements. Still waiting for any update. My anxiety is through the roof. Let me know what happens with yours!
Will do! This waiting game is definitely stressful. Fingers crossed we both get good news!
THE ONLY WAY TO GET ANYTHING DONE WITH PA UC IS TO CALL YOUR STATE REPRESENTATIVE!!!! I waited 10 weeks for a hearing and nothing happened until I contacted my rep's office. Suddenly my hearing was scheduled for the next week. The whole system is designed to make you give up!!!
While contacting your state representative can sometimes help with long delays or unusual situations, most appeals do proceed normally without this intervention. The current standard processing time for appeals is typically 4-8 weeks, though it can sometimes take longer during busy periods. If it's been more than 8 weeks since the appeal deadline and you haven't received a hearing notice, then reaching out to your state representative could be a good option. But for most people, the system does work within the expected timeframes.
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Quick update - I tried that Claimyr service I mentioned and it worked again. Got through to an agent in about 35 minutes today (way better than my previous attempts). Just sharing since a few people asked. The rep I spoke with said they're training new staff right now so phone lines are worse than usual.
ALWAYS an excuse with them!! "Training new staff" yeah right, more like BUDGET CUTS!!! They don't want us getting our benefits we PAID FOR with our taxes!!!
Update us after your appointment next week if you don't get through by phone before then. The in-person appointments can actually be really helpful because you get dedicated time with someone who can look at your specific situation. Bring all your documentation about both claims - denial letter from the previous claim, pay stubs from your November job, any separation paperwork. The more prepared you are, the smoother it will go.
Will do! I've started gathering all my documents just in case I can't get through by phone. I have my denial letter and all my pay stubs from the November job, plus the termination notice. Fingers crossed either the phone works out or the in-person appointment solves everything!
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my claim was in review for 9 weeks!!! and then one day it just randomly switched to approved and i got all my back payments. hang in there
9 WEEKS?? That's CRAZY! And people wonder why so many folks are struggling. How are we supposed to survive for MONTHS with no income while they "review" our claims? The whole system needs to be rebuilt from scratch!
Just to clarify some information here - the standard processing time for PA UC claims with no issues should be 2-3 weeks. When claims extend beyond that timeframe, it almost always indicates there's a specific issue requiring manual review. The most common are: 1. Wage verification discrepancies (what you reported vs. employer records) 2. Separation reason questions (especially in construction where layoffs might be temporary) 3. Work search compliance verification 4. Multi-employer verification (which appears to be your case) In 2025, PA UC is still dealing with the modernized system rollout from a few years ago, which sometimes creates these delays. But persistently trying to contact them is essential - don't just wait indefinitely.
Update: I FINALLY got through today after calling for 2 hours straight. You were exactly right - it was stuck because I had worked for multiple employers and there was a discrepancy in my reported wages versus what one employer had on file. The agent was able to override the review and push my claim through since the difference was minimal. She said I should see payments within 3 business days, including all my back weeks. Thank you all for the advice and support!
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I had success with my state rep but it still took about 3 weeks to get my issue resolved after contacting them. If you go this route, make sure you follow up with their office once a week. The squeaky wheel gets the grease as they say.
Only 3 weeks?? You got lucky!!! I waited 5 weeks after contacting my rep and had to call them 4 times before they did anything! This is in Allegheny County so maybe other counties are better?
Just to close the loop on options: if your financial situation is dire, you might also want to contact your local Community Action Agency. They can sometimes provide emergency rental assistance or utility help while you're waiting for your UC issues to be resolved. They can't fix your UC problem, but they might be able to help with the financial impact in the meantime.
I hadn't thought of this, thank you. I'm going to try my state rep first, but if that's going to take several weeks I might need emergency assistance too. I appreciate everyone's help here - at least I have a plan of action now.
Luca Ferrari
when i had a issue on my claim last year it was so frustrating!!! but i EVENTUALLY got paid. just keep filing every week and try calling them everyday if u can. sometimes you get lucky and get thru
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Mateo Martinez
•"Lucky" shouldn't be how our government services work! People are trying to feed their families and pay rent!
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Sean Flanagan
Update: I took the advice here and used Claimyr to get through to UC. It actually worked! The agent I spoke with was able to see that my employer had already verified my layoff was due to lack of work. She processed my claim while on the phone and said I should see payments within 2-3 business days for all my back weeks! Thank you all for your help - I was so stressed about this!
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Zara Shah
•That's great news! Glad to hear it worked out quickly for you. Just remember to keep filing your weekly claims and completing your work search activities (applying to jobs, attending career fairs, etc.). You need to document at least 2 work search activities each week to maintain eligibility.
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