That's exactly what I need! Thank you again. This whole system is so frustrating but at least there's a way to actually talk to someone who can help.

I'm dealing with the exact same issue right now! Been waiting 8 days for a response about my benefit calculation and getting really worried about making rent. The automated response said 48 hours but clearly that's not happening. Reading through these comments, it sounds like calling is the only real option even though it's nearly impossible to get through. Has anyone found specific times of day that work better for calling? I've tried mornings and afternoons with no luck. Really appreciate everyone sharing their experiences here - at least I know I'm not alone in this mess.

UPDATE: I wanted to thank everyone for their advice! I ended up going to my local CareerLink office in person as suggested, and the woman there was amazing. She called someone at UC directly and explained the situation. They were able to see in their system that I had tried to schedule before appointments were available. The hold was removed from my account today and my payment is now listed as "in progress"! Should get my money in 2-3 business days they said. For anyone else facing this issue, definitely try the in-person CareerLink route if possible!

Wow, what a relief to read your update! This is such a perfect example of how broken the PA UC system is - they create these impossible situations and then act like it's our fault when we can't navigate their buggy website. I'm dealing with a similar issue right now (not RESEA related, but another "system glitch" that's holding up my benefits) and I'm definitely going to try the CareerLink office approach. It's ridiculous that we have to jump through all these hoops just to get benefits we're entitled to, but at least there's a path forward. Thanks for sharing your success story - gives the rest of us hope!

Just wanted to say don't give up hope! Mine took 5 weeks and I was ready to tear my hair out but when it finally got approved they paid all the back weeks at once. The waiting is the worst part!

Glad you got it sorted out! The address mismatch thing is so frustrating - they really should make that clearer in the system instead of just leaving people hanging with "pending" status. For anyone else reading this who might be stuck, it's worth double-checking that ALL your info matches exactly what your employer has on file - address, name spelling, SSN, etc. Even small discrepancies can trigger a manual review. Hope you get your determination soon and can finally get some relief!

anyone else notice the money network app is down like half the time when ur actually trying to check ur balance??? so frustrating!!!!

Update us when you get your payment! I'm curious if weekend processing times have improved since I was on UC last year.

I'm going through something very similar right now as a new per diem medical assistant! Just finished my certification and got hired at a clinic, but my hours are all over the place during this probationary period - some weeks I get 25 hours, others just 12. The whole UC filing situation has me so stressed because I feel like I'm damned if I do, damned if I don't. What's been helpful for me is treating the job search requirement as a way to build a network of backup opportunities rather than looking for jobs to replace my current one. I've been applying to other per diem positions at different medical offices that could work around my current schedule, and also looking into weekend-only opportunities at urgent care centers. This way I'm technically meeting the work search requirements while actually trying to supplement my current income rather than replace my job. One thing I learned from calling the UC office (finally got through after using that Claimyr service someone mentioned) is that they really do expect you to keep filing as long as you're not consistently full-time, even if you love your current job. The rep told me that per diem workers are considered "underemployed" rather than "unemployed" which is why we still qualify for partial benefits but have to keep looking for additional work. It's frustrating that the system doesn't account for people who are happy with flexible work arrangements, but at least now I understand the rules better. Hang in there - sounds like we're all figuring this out together!

I'm a new per diem physical therapy assistant and this thread has been SO helpful! I've been struggling with the same confusion about UC requirements while working variable hours. What really resonates with me is how the system seems designed for traditional employment and doesn't account for healthcare workers who genuinely want flexible schedules. One thing I've discovered that might help others is that many hospitals and rehab facilities are always looking for weekend coverage or holiday shifts. I've been applying to these types of positions as part of my work search requirements, and it actually makes sense for my career goals too - more facilities means more experience and better networking opportunities in the field. I also wanted to mention that I've found success using indeed.com's "weekends only" filter when searching for supplemental positions. This way I'm meeting the job search requirements while genuinely looking for work that complements rather than competes with my current per diem role. The documentation advice from everyone here is spot on - I started keeping screenshots and a simple Google doc tracking all my activities after reading these responses. It gives me so much peace of mind knowing I have everything organized if questions ever come up. Thanks to everyone who shared their experiences! It's reassuring to know we're not alone in navigating this confusing system.