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I'm going through something similar right now - won my appeal 3 weeks ago for 8 weeks of back pay and still nothing. Reading through all these responses is both reassuring and frustrating at the same time. It sounds like 4-9 weeks is pretty normal which is insane considering we already waited months just to get the appeal hearing. I'm going to try that Bureau of UC Benefits complaint route that Angel mentioned since I'm also facing financial hardship. Has anyone had luck with contacting their local state senator's office instead of just the representative? I'm wondering if senators might have more pull with the state agencies.
I actually contacted my state senator's office last year when I had a similar issue with delayed payments after winning an appeal. In my experience, senators' offices tend to have dedicated caseworkers who specialize in state agency issues, whereas representatives' offices sometimes handle these as general constituent services. My senator's office got back to me within 48 hours and had someone contact the UC office directly. I think it's worth trying both honestly - whoever responds first and seems most engaged is who you want to work with. The key is explaining that you're facing immediate financial hardship and need expedited processing. Good luck with the Bureau complaint too - it sounds like having multiple pressure points really helps move these cases along.
I'm dealing with almost the exact same situation right now! Won my appeal 5 weeks ago for 10 weeks of back pay and still haven't seen a dime. What's really frustrating is that my claim status online still shows the original disqualification reasons even though I have the referee's written decision saying I'm eligible. After reading everyone's responses here, I'm planning to file that Bureau of UC Benefits complaint tomorrow and also contact both my state rep AND senator's office. It's ridiculous that we have to jump through all these hoops after already proving we deserve the benefits. The system is completely broken when winning your case is only half the battle. Thanks everyone for sharing your experiences and timelines - at least now I know I'm not alone in this nightmare!
Wow, what a rollercoaster! I'm also relatively new to this community and this thread has been such an education. @Justin Evans, I'm so happy you got everything resolved - that must have been incredibly stressful! As someone who's dealt with similar PA CareerLink technical nightmares, I wanted to add one more tip for anyone who finds this thread in the future: if you're having login issues, try accessing the site during off-peak hours (early morning or late evening). The system seems to have fewer glitches when there's less traffic. I learned this the hard way after multiple failed attempts during business hours. The community response here has been amazing - from @Emily Parker's direct troubleshooting steps to @Benjamin Johnson's insider knowledge about the system updates and @Victoria Scott's emphasis on documentation. This is exactly why forums like this are so valuable. Technical issues with government systems are frustrating enough without having to figure out solutions completely on your own! Thanks everyone for showing how collaborative problem-solving really works. I'll definitely be paying it forward when I see others struggling with similar issues.
That's such a great additional tip about accessing during off-peak hours! I never would have thought of that but it makes total sense - government sites probably get overloaded during regular business hours when everyone's trying to access them. I'm also new here and have been really impressed by how knowledgeable and helpful everyone is. @Fidel Carson, your point about collaborative problem-solving is spot on - it's amazing how much faster you can resolve issues when you have a community of people who've been through similar experiences. I'm definitely taking notes on all these troubleshooting strategies for future reference. Thanks for adding to the wealth of practical advice in this thread!
As a newcomer to this community, I just want to say how incredible this thread has been to read! @Justin Evans, congratulations on getting your CareerLink access restored and your RESEA appointment rescheduled - what a relief that must be! I'm currently navigating my own PA unemployment claim and this thread has been like a masterclass in how to handle technical issues with government systems. The advice about going directly to pacareerlink.pa.gov instead of through the UC portal, documenting everything with timestamps and screenshots, and having that backup email address (PACareerLink@pa.gov) are all golden nuggets I'm saving for future reference. What really stands out to me is how everyone emphasized the importance of going in person when phone and online options fail. It's easy to forget that sometimes the old-fashioned approach of physically showing up with documentation can be the most effective solution. The fact that the local office staff were actually helpful and added notes to your file shows that not all interactions with the system have to be frustrating battles. This community's willingness to share practical, real-world solutions instead of just venting about problems is exactly what people in crisis situations need. Thanks to everyone who contributed - you've probably helped countless others who will find this thread when dealing with similar CareerLink login emergencies!
This is happening to so many people right now! I'm a new claimant and just got my first payment deposited yesterday, but I can't access the Money Network app either - same login loop issue. I tried the website like others suggested and it worked perfectly! Was able to check my balance and even set up some account alerts. Really glad I found this thread because I was starting to panic that something was wrong with my account. For anyone else dealing with this, definitely try the website at moneynetwork.com while they fix the app. Also going to look into setting up direct deposit like some of you mentioned - seems like that would save a lot of headaches in the future!
Welcome to the club of frustrated new claimants! I'm dealing with the same thing - got my benefits yesterday and couldn't get into the app at all. The website definitely works better right now. If you're thinking about direct deposit, I'd highly recommend it. I just set mine up through the PA UC dashboard and it was pretty straightforward. Takes a few business days to kick in but then you don't have to deal with all these Money Network app issues. Also pro tip - if you do need to use the card before direct deposit is set up, I found that using mobile data instead of WiFi sometimes helps with the app login issues. Good luck getting everything sorted!
I had this exact issue yesterday too! The login loop was driving me crazy. What finally worked for me was switching to incognito/private browsing mode on the website (moneynetwork.com) instead of using the app. Something about the cached login data was causing conflicts. Also, if you're still having trouble getting through to customer service, try calling right at 7am when they open - I got through in about 15 minutes that way. The automated card lock system that Emma mentioned (888-320-8913) is a lifesaver if you need to secure your funds quickly while dealing with this app mess. Hopefully they get this fixed soon because juggling between the website and broken app is getting old fast!
Thanks for mentioning the incognito mode trick! I just tried that and it worked perfectly - was able to log in and check my balance right away. I think you're right about the cached data causing issues. I've been switching back and forth between the app and regular browser which probably made things worse. The 7am calling tip is gold too - I'm definitely going to try that tomorrow if I need to reach them again. It's such a relief to know there are workarounds while they fix this mess!
Just wanted to follow up - how's your claim status looking now? Has the second issue been resolved or are you still waiting?
Update: I used that Claimyr service to get through to someone on the phone yesterday! The rep told me the first issue was a wage verification that got resolved, and the remaining issue is about my separation reason. They're sending me a questionnaire I need to fill out. At least now I know what's happening! Thanks everyone for the help and advice.
That's awesome that you got through with Claimyr and finally have some clarity! I've been following your situation and it's so frustrating how they don't communicate what the actual issues are. At least now you know it's a separation reason questionnaire - those are usually pretty straightforward to fill out. Just make sure you're honest and detailed about why you left your job. Once you submit that, hopefully the last issue will clear quickly and you'll get all your backpay. Thanks for updating us - it gives hope to those of us still stuck in limbo!
This is such a relief to hear! I've been dealing with similar open issues and the lack of communication from PA UC has been driving me crazy. It's encouraging to see that Claimyr actually works - I've been hesitant to try third-party services but hearing success stories like this makes me want to give it a shot. The separation reason questionnaire shouldn't be too complicated, just make sure you have all your documentation ready when you fill it out. Fingers crossed your claim gets approved quickly now that you know what they need!
Miles Hammonds
To summarize what everyone has said and add a bit more information: 1. File weekly claims every week starting the first Sunday after application 2. Be prepared for a 3-6 week wait, potentially longer if there's an employer dispute 3. Register with PA CareerLink immediately (this is required within 30 days of filing) 4. Complete and log 2 work search activities each week (applications, interviews, etc.) 5. If your husband has a specific skill set, make sure to accurately describe it for proper job matching The base year calculation should include both jobs since it uses the last 18 months of work history. This works in your favor for eligibility and benefit amount calculations.
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Abigail Spencer
•Thank you everyone for all this helpful information! We'll start the application today and make sure to file weekly starting this Sunday. Will also be honest about the termination reason using the suggested wording. Fingers crossed we hear back quickly, but at least now we know what to expect!
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TommyKapitz
Just want to add that you should also keep detailed records of everything - save screenshots of your weekly claims, keep copies of any correspondence, and document all the work search activities you do each week. PA can ask for proof of your job search efforts at any time. Also, if you haven't already, sign up for direct deposit when you apply - it's much faster than waiting for paper checks. Good luck to your husband, and don't get discouraged if it takes a while to hear back!
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