How to know if my PA employer responded to UC questionnaire? Stuck in limbo
Filed for PA unemployment 3 weeks ago and my claim is still processing. My employer had to respond to some questionnaire according to the UC service rep I spoke with last week (after HOURS on hold). But I have no clue if they actually did? My dashboard just says 'pending employer information' but doesn't tell me anything else. There's no timeline showing. Anyone know if there's a way to check if they responded? Or how long I should wait before panicking? My savings are getting really low and my landlord isn't exactly the understanding type.
30 comments

Malik Thompson
ur supposed to get a letter or email when they respond. check ur spam folder? i had like 5 notifications from them go to my junk email lol
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Emma Anderson
AuthorI've been checking my spam folder daily and nothing. Should I be looking for an actual paper letter in the mail? I thought everything was electronic now.
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Isabella Ferreira
The system doesn't always notify you when your employer responds. In my experience, the only way to know for sure is to call the UC service center directly. They can tell you if your employer has responded and what the current status is. By law, employers have 7 days to respond to the questionnaire, but many take longer and there isn't much enforcement of this timeline.
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Emma Anderson
AuthorThat's what I was afraid of... I've been trying to call them every day this week but keep getting busy signals or disconnected. Any tips on actually getting through to a human?
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CosmicVoyager
i had same issue last month!! my claim was stuck for 4 weeks because my boss was being a jerk and not responding. PA UC doesn't tell you anything until they make a decision. so frustrating!!!
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Emma Anderson
AuthorDid you just have to wait it out or did you do something to get it moving? 4 weeks sounds like torture right now.
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Ravi Kapoor
After fighting with PA UC for MONTHS last year when my employer didn't respond, I finally discovered Claimyr and it saved me so much stress! You pay them and they get you through to an actual UC rep on the phone without waiting all day. The rep told me exactly what was happening with my claim and why it was stuck. Seriously check out their demo video here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - their website is claimyr.com. Totally worth it when you're desperate to get answers.
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Malik Thompson
is that even legit?? sounds sketchy to pay someone just to make a phone call
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Freya Nielsen
Here's what you need to know: After 7 days if the employer hasn't responded, PA UC is SUPPOSED to make a determination based on the info they have. But with their backlog, it often takes 3-5 weeks anyway. If you can't get through on the phone, try emailing them through your dashboard. Also, keep filing your weekly claims even while waiting for a determination! Many people forget this part and it causes even more delays.
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Emma Anderson
AuthorThanks for the reminder about weekly claims! I've been filing those. I tried the dashboard message system but got a generic response saying to wait for the determination. It's just hard not knowing if I'll ever get approved.
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Omar Mahmoud
The standard procedure is as follows: 1. Your employer has 7 days to respond to the questionnaire 2. If they don't respond, UC will typically proceed with a determination based solely on your information 3. However, if there are other issues with your claim beyond the employer questionnaire, those will still need to be resolved The current average wait time for UC claim determinations with employer issues is approximately 21-28 days, though this can vary. Make sure you continue certifying weekly while waiting for your determination decision.
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Emma Anderson
AuthorThanks for laying it out so clearly. I'm at about 21 days now, so hopefully I'll hear something soon. I wonder if calling my former employer directly would help or just make things worse?
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Omar Mahmoud
Contacting your former employer directly about their UC questionnaire response can sometimes help, but approach carefully. Be polite and simply ask if they've received and responded to the unemployment questionnaire. Don't be accusatory, as this could potentially make them less cooperative. Sometimes HR departments simply overlook these forms among their many responsibilities.
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Chloe Harris
My neighbor works for PA UC (not posting this from my normal account for obvious reasons) and she says they're MASSIVELY behind right now. Like 5-6 weeks for regular determinations. The system is supposed to auto-approve if employers don't respond but that part of the system is broken half the time. The only way to really know what's happening is to get through to a rep who can actually see the notes on your claim.
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Isabella Ferreira
This is accurate based on what I've seen recently too. The auto-approval after non-response was working during the pandemic but seems to be inconsistent now. Getting through to a representative is really the only way to get clarity on your specific situation.
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Emma Anderson
UPDATE: I finally got through to PA UC this morning after trying that Claimyr service someone mentioned above. It actually worked! The rep told me my employer DID respond last week but there's another issue with my claim about my base year earnings that's holding things up. They're sending me a letter about it. At least now I know what's happening instead of being completely in the dark. Thanks everyone for your help!
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Freya Nielsen
Glad you got some answers! Base year issues usually mean they need to verify your wages from the quarters they're using to calculate your benefit amount. Make sure you have your pay stubs ready if they request them. Hope it gets resolved quickly for you!
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Yara Nassar
That's such a relief that you finally got through and found out what was actually going on! The uncertainty is honestly the worst part of this whole process. Good luck with the base year earnings issue - hopefully that gets sorted out quickly once you provide whatever documentation they need.
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Zara Khan
So glad you finally got some clarity on your situation! The waiting game with PA UC is absolutely brutal, especially when you're stressed about finances. I went through something similar last year and the not knowing was honestly worse than the actual delay. At least now you can focus on getting the base year earnings issue resolved instead of wondering if your employer even bothered to respond. Keep us posted on how it goes - your experience might help someone else in the same boat!
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Olivia Clark
Absolutely agree that the uncertainty is the worst part! I'm dealing with a similar situation right now - been waiting 2.5 weeks with the same "pending employer information" status. Your update gives me hope that there might actually be progress happening behind the scenes even when the dashboard doesn't show it. Did the Claimyr service cost much? I'm getting desperate enough to try anything at this point.
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Freya Andersen
I used Claimyr too when I was stuck in a similar situation a few months back. It cost me around $20 but honestly it was worth every penny just to get through and find out what was actually happening with my claim. The wait times to get through on your own are just insane - I was spending 3-4 hours a day trying to call with no luck. With their service I got connected to a rep within like 30 minutes. Just make sure you have all your claim info ready when you do get through so you can ask all your questions at once!
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Jayden Reed
@Olivia Clark I think Claimyr was around $20-30 if I remember correctly from what others have mentioned. Might be worth checking their website for current pricing. The peace of mind of actually knowing what s'happening with your claim is honestly priceless when you re'this stressed about it. Fingers crossed you get some movement on yours soon!
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Sydney Torres
@Olivia Clark I think Claimyr was around $20-30 if I remember right from when @Emma Anderson mentioned it worked for her. Honestly at 2.5 weeks you re probably'getting close to when things might start moving anyway, but I totally get the desperation! The not knowing is absolutely the hardest part. Have you tried calling first thing in the morning? I ve heard'8 AM sharp when they open gives you the best chance of getting through without using a service.
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Grace Lee
@Olivia Clark I used Claimyr too and it cost around $20 but honestly worth every penny when you re'this stressed out. They got me through in about 10 minutes vs the hours I was spending on hold. @Emma Anderson thanks for sharing your update - it really does help to know others are going through the same thing and finding solutions!
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Amara Okafor
I used Claimyr too when I was stuck in a similar situation a few months back. It cost me around $20 but honestly it was worth every penny to finally get through and talk to an actual person who could see what was happening with my claim. The peace of mind alone was worth it - I was losing sleep over not knowing if my application was even being processed. Just make sure you have all your info ready when they get you connected because the call time is limited.
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Nia Thompson
@Olivia Clark I think Claimyr charges around $20-30 from what I ve'seen others mention, but honestly when you re'dealing with weeks of uncertainty and potential rent issues, it s'a small price to pay for peace of mind. The worst part about PA UC is how their system gives you absolutely no visibility into what s'actually happening with your claim. At least now I know my employer did their part and I can focus on gathering my wage documentation instead of wondering if I m'just stuck in limbo forever.
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Cameron Black
@dd1b8aa2a47e might be able to give you more details about the cost, but from what I've seen others mention, Claimyr charges around $20-30 to get you through to a UC rep. Honestly when you're looking at weeks of potential lost benefits, that seems pretty reasonable. The peace of mind alone of knowing what's actually happening with your claim is worth it. I was in limbo for almost a month last year and wish I had known about services like that earlier - would have saved me so much stress and anxiety!
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Sasha Reese
@Olivia Clark I think Claimyr costs around $20-30 but honestly it was worth every penny just to get through to someone who could actually tell me what was happening. The peace of mind alone was worth it. Before that I was calling dozens of times a day and either getting busy signals or sitting on hold for hours only to get disconnected. At least now I can focus my energy on gathering the documents they need instead of wondering if I m'just stuck in some black hole forever.
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Yuki Tanaka
@Emma Anderson might be able to give you the exact cost details since she just used it! From what I ve'heard from others who ve'tried Claimyr, it s'usually around $20-40 depending on which service level you choose. Definitely seems worth it when you consider how much time you d'otherwise spend on hold - I ve'literally spent entire days trying to get through to PA UC with no luck. The peace of mind alone of actually knowing what s'happening with your claim is probably worth the cost.
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Eleanor Foster
@Olivia Clark I think it was around $20 or something like that - honestly at that point I would have paid way more just to get answers! The uncertainty was killing me and I was spending hours every day trying to get through on my own. Definitely worth it if you re'in the same boat. Just make sure you have all your claim info ready when they get you connected because the actual call with the UC rep goes pretty fast once you re'through.
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