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I was checking my refund status earlier today at sa.www4.irs.gov and everything was working fine, now suddenly at around 10:24 it's showing "Refund status unavailable" with the exact message "Refund status unavailable. Refund information is unavailable at this time. Please try again later." Anyone else having this issue? The site was working perfectly about 2 hours ago and now I can't see any of my information. When I try to check through the official IRS website and go to "Account Home / Refund status" section as shown in the navigation path, it just shows this error message and only gives me the option to "Return to account home." I can see the IRS logo at the top of the page and it clearly says "An official website of the United States Government" with "Here's how you know" text next to it. The Tools section isn't helping either. I've attached a screenshot showing exactly what I'm seeing - it's from my phone which shows LTE connection and 25% battery at 10:24. The URL in my browser still shows sa.www4.irs.gov but I just keep getting this "Refund status unavailable" page with no actual information about my refund. Really frustrating since I was able to view everything earlier today. Has the IRS website gone down for maintenance or is anyone else experiencing this issue on the official United States Government IRS site?
I just got a letter from NYS Tax Department about my 2024 New York State income tax return saying they need to verify information about my childcare expenses by March 10, 2025. The letter states: "We need more information by March 10, 2025 about your 2024 New York State income tax return. We need to verify information reported on your return." They're asking for copies of the following information regarding my claimed child and dependent care expenses: - An itemized statement from a licensed daycare provider listing my daycare expenses, payments, and who made each payment - Canceled checks, money order stubs, receipts, or statements showing amounts of direct payments I made for daycare expenses - If I received public assistance for childcare, provide copies of statements detailing the deposits of any money I received. Include a copy of the placement notice from the Department of Social Services showing the placement date and parent fee. - If the child or dependent is over age 13, provide a statement from their doctor stating they were unable to care for themselves. My problem is my childcare provider gets disability and absolutely refuses to give her SSN because she's worried it'll affect her benefits. I have all the payment receipts they're asking for that show every payment I made, but no SSN from her. The letter outlines several ways to submit the information: 1. Online - "If you already have an Online Services account with the New York State Tax Department use your account to respond to this notice. If you do not have an online account go to www.tax.ny.gov and select Create Account" 2. Fax: 518-435-8524 3. U.S. Mail: NYS Tax Department Audit Division-Income/Franchise Desk, P.O. Box 15312, Albany, NY 12212-5312 4. Private delivery service: NYS Tax Department RPC-PIT 90 Cohoes Avenue, Green Island, NY 12183 Will this hold up both my federal and state refunds? I can provide literally everything they're asking for in terms of payment proof, but I'm stuck on the SSN issue. Has anyone dealt with something similar with a provider who won't provide their tax info? This is really stressing me out because that March 10th deadline is coming up fast, and I want to make sure I'm sending them everything correctly. Should I include a letter explaining the SSN situation along with all the payment documentation I have?
Quick tip: make sure u upload everything before March 10th! NYS is super strict with deadlines rn
This is why the whole system is broken fr. They make it impossible for working parents AND care providers to do the right thing without fear of losing benefits smh
Facts šÆ The whole system needs an overhaul
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Make sure u keep ALL ur paperwork omg. I lost my extension receipt and it was a nightmare dealing with IRS
Quick tip: document EVERYTHING. Take screenshots of ur USCIS account, save confirmation emails, keep copies of everything u submit. Trust me on this one lol
tysm! already started a folder with everything
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its wild how everyone gets different timelines smh. the irs needs to get their act together fr fr
fr tho šÆ like how they expect us to wait when bills dont wait
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Same here bestie, filed 2/5 from Santa Fe. Transcripts still blank but WMR says processed. Were all in this together š
Your best bet is pulling your FULL transcript and looking for any codes like 570 or 971. Those usually indicate what type of info they need. But honestly its like trying to read hieroglyphics unless you know what your looking at lol
bruh for real tho. might as well be reading ancient egyptian š
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DETAILED EXPLANATION: This is actually a super common issue in 2025. Here's what's typically happening: - The IRS automated system flags accounts for various reasons (income verification, identity verification, etc) - Sometimes the letter generation gets delayed in their system - You might have a 'ghost' letter in their system that hasn't actually been sent Your options: 1. Call IRS (be prepared for long wait) 2. Use taxr.ai to analyze your transcript (honestly the easiest solution - it'll tell you exactly what's happening) 3. Wait for the letter (risky, could delay refund further) Personally, I'd recommend the taxr.ai route first - it's cheap and fast. If that doesn't give you what you need, then try calling.
this is actually helpful af, thanks for breaking it down!
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Been trying to check my transcript but completely locked out of id.me. Lost my old phone with the authentication app and forgot my password. Starting to get really frustrated with this whole process. Anyone know how to get back in?
Pro tip: while ur waiting to get back in, you can also request your transcript by mail. Takes like 5-10 days but at least its a backup plan
didn't know this was an option! thx!
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lmaooo welcome to the club. half of us are locked out rn its actually kinda hilarious at this point š¤”
Check your tax transcript every Tuesday morning. Thats when they do the weekly updates. If its still N/A after online verification for more than 2 weeks, then maybe think about calling.
actually its Thursday night/Friday morning for transcript updates. Tuesday is just for WMR
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I struck out trying to call 6 times last week. Gave up and used taxr.ai instead - showed me exactly why my refund was delayed and when to expect it. Saved me so much time and stress!
Same! That tool is a game changer frfr
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mine just got accepted today!!! filed 1/29 with ctc no eitc
omg gives me hope!! when did u file?
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filed first day possible, got accepted this morning!
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My tax person said regular CTC is processing now but if u claimed ACTC gotta wait till mid feb cause of some path act thing idk the whole story
The michigan treasury website is straight šļø Even the reps dont know whats going on half the time lol
Took me 3 months to get my remaining balance after garnishment last year. The system is broken fr
3 months?! thats ridiculous š¤
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ikr? and they dont even pay interest on the delay smh
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still waiting with PNC... the suspense is killing me š«
PNC always takes forever fr fr š¤”
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yall need to chill its literally not even the DDD yet lmaooo
spoken like someone who doesnt need their refund asap š
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Saanvi Krishnaswami
dont worry to much about WMR its always buggy. transcripts are your best friend
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Demi Lagos
how do you even read those transcripts tho? its like trying to decode ancient hieroglyphics š
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Saanvi Krishnaswami
lol true. thats why i started using taxr.ai - way easier than trying to figure it out myself
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Mason Lopez
The IRS and their systems are such a joke fr. Billion dollar budget and cant even keep a website running š¤”
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