ID.me Lockout: Can't Access Transcript (Lost Phone + Authentication Issues)
Been trying to check my transcript but completely locked out of id.me. Lost my old phone with the authentication app and forgot my password. Starting to get really frustrated with this whole process. Anyone know how to get back in?
13 comments
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Evelyn Rivera
There are several ways to regain access to your ID.me account. First, go to ID.me's recovery page and click 'forgot password'. If you can't complete phone verification, you'll need to do a video call verification with an ID.me trusted referee. Make sure you have a government-issued photo ID ready. The video call usually takes 5-10 minutes.
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Kolton Murphy
•Thank u! Do I need to schedule the video call or can I do it right away?
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Evelyn Rivera
•Its usually available 24/7 but you might have to wait in a virtual line depending on how busy they are
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Julia Hall
Hey! While your working on the ID.me stuff, you might want to check out taxr.ai - its this new tool that analyzes transcripts and tells you exactly whats going on with your refund. Only costs a buck and its way better than trying to decode everything yourself. https://taxr.ai
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Arjun Patel
•Does it actually work? Sounds to good to be true tbh 🤔
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Julia Hall
•Yeah its legit! Used it last week and it explained everything wrong with my return. Saved me hours of googling random codes lol
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Jade Lopez
Same thing happened to me last month! The video call thing is annoying but it works 👍
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Tony Brooks
id.me is literally the worst. why cant they make this easier smh 🤮
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Ella rollingthunder87
•fr fr its like they want us to suffer 💯
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Yara Campbell
Pro tip: while ur waiting to get back in, you can also request your transcript by mail. Takes like 5-10 days but at least its a backup plan
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Kolton Murphy
•didn't know this was an option! thx!
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Isaac Wright
lmaooo welcome to the club. half of us are locked out rn its actually kinda hilarious at this point 🤡
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Ava Rodriguez
If the video call doesn't work out, you can also try calling ID.me support directly at 1-844-484-3963. They're usually pretty helpful with account recovery issues. Also make sure to write down your backup codes once you get back in so this doesn't happen again!
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