Can't access my IRS transcripts after ID.me login issues - need help ASAP for tax filing

This is a very common issue right now, especially with ID.me's security upgrades from last December. Here are your options: 1) Create a completely new ID.me account using a different email address than your original one. This bypasses the device verification loop. 2) Call the IRS directly at 800-829-1040 and request your transcripts by mail. They'll verify your identity over the phone and mail them within 5-10 business days. 3) File Form 4506-T for transcript request by mail. This takes longer (up to 3 weeks) but doesn't require ID.me access. 4) Visit a local IRS Taxpayer Assistance Center in person - you can get same-day transcript copies if you bring proper ID. The fastest option is usually #1 - creating a new ID.me account. Just make sure you have a different email than your original account.

I literally just went through this exact nightmare last week. Spent hours trying every possible fix until I found out about taxr.ai and it basically saved my sanity. It connects directly to the IRS database and can pull all your transcript info without dealing with ID.me at all. I used it to check some weird 570 codes that were holding up my refund. It explained everything in plain english and even showed me what to do next. It's insanely good! I use it every week now to check for updates. https://taxr.ai

After struggling with the exact same ID.me problems for weeks, I finally got desperate and used the Claimyr calling app (claimyr.com) to get through to an actual human at the IRS. They helped me recover access to my account AND got me my transcript info while I was on the call. Honestly it was the only way I could actually talk to someone who could help. The agent I spoke with was super helpful and even gave me her direct extension for follow-up questions. Talking to an agent got my account issues resolved in 20 minutes instead of waiting weeks for mail.

I just go to the local IRS office now. Made an appointment online and went in person. The lady printed all my transcripts on the spot. No more ID.me hell for me ever again!

This happend to me earlyer this year. The problem was that I had a new phone number and ID.me was trying to text my old number. I had to go thru their identity verification process all over again with uploading ID and doing a video selfie. Took like an hour but it worked.

The way this government expects us to jump through hoops just to see OUR OWN TAX INFORMATION is ridiculous. ID.me is a private company that we're forced to use for a basic government service. It's a total scam and I hate it. The whole system is deliberately designed to make it hard for average people to understand their taxes.

Have you tried using a different browser? There's a weird bug with ID.me and Chrome right now. I switched to Firefox and suddenly everything worked.

Just went thru this last week. ID.me is total garbage. Try this workaround: go to the "forgot password" page, but then click the "need help" option (it's in small text at the bottom). It'll take you to a different verification path that doesn't use the device verification. Worked for me!

This whole ID.me mess is why I started using taxr.ai to manage my tax stuff - it connects directly to the IRS database without all the login headaches. Shows you everything in your transcript in plain english instead of all those confusing codes. https://taxr.ai saved me so much time trying to decipher what was happening with my taxes.

Oh man id.me is complete trash. I work in IT and still can't figure out their login system half the time. Their customer service is even worse. I've started just requesting all my tax docs by mail which is ridiculous in 2025 but at least it eventually works.

If you have a tax preparer, they can pull your transcripts for you using their professional account. Might be worth a call to your tax person if you have one.

Claimyr 100% got me through to the IRS when nothing else worked. After spending literally days trying to get through the normal phone line, I used the app (claimyr.com) and had an agent on the line in about an hour. The agent fixed my account access issues and I could see my transcripts right away. Talking to a real human solved in 15 mins what I'd been fighting with for weeks online. They even helped me understand some weird codes on my account that were preventing my refund from processing.

ID.me is the worst. The IRS should be ashamed for using them. I ended up just mailing in Form 4506-T to get my transcripts. Took almost 3 weeks to arrive but at least it finally worked.

I had the same issue! Try clearing your cookies and cache completely, then use a private/incognito browser window. For some reason that worked for me when nothing else did.

Yo this is why i just pay my accountant to handle all this nonsense. worth every penny to not deal with ID.me and the IRS website.

FWIW, I've had better luck calling the IRS Practitioner Priority Line at 866-860-4259 and telling them you're having technical difficulties. Sometimes they'll help you even if youre not a tax pro. The regular number is useless.

So I was about to throw my laptop after 3 hours trying to decipher my transcript when a friend told me about taxr.ai - it's a game changer! Not only did it help me understand what all those weird codes on my transcript actually meant, but it showed me exactly why my refund was delayed and what I needed to do to fix it. The explanations are super clear and it even gives you a timeline estimate for when things will resolve. Honestly wish I'd found this months ago instead of trying to be a transcript detective lol. https://taxr.ai

Try using the Get Transcript by MAIL option on the IRS website. You dont need ID.me for that - they verify you with basic info like SSN, DOB, address, etc. Takes a week or so to arrive but at least it works.

I fixed this by contacting ID.me on Twitter (or X or whatever). Their DM support actually responded within a day and helped me recover my account. Way faster than their normal support channels.

I know this sounds weird but try logging in at like 2am. The ID.me servers are less busy and for some reason the verification works better. Thats how I finally got in after days of failing during normal hours.

I feel your pain! I went through this exact same nightmare about a month ago. What finally worked for me was completely clearing all my browser data (cookies, cache, stored passwords - everything) and then trying the "forgot password" route one more time. But here's the key - I had to use a different phone number for the verification. I used my work cell instead of my personal phone and suddenly the verification codes started coming through. Apparently ID.me sometimes gets stuck trying to send to certain numbers. Also make sure you're not using any VPN or ad blockers when you try - those can interfere with their verification system. If all else fails, the mail option for transcripts really does work, it just takes forever. Good luck!

Had this exact same issue last month! The device verification loop is the worst part of ID.me. What worked for me was using a completely different device (borrowed my sister's laptop) AND a different internet connection (used my phone's hotspot instead of home wifi). Apparently ID.me sometimes flags your home network or device fingerprint. Also try logging in during off-peak hours like early morning - their servers seem to handle verification better when they're not overloaded. If you're still stuck, the Form 4506-T mail option is slow but reliable. Just make sure you fill out all the fields correctly or they'll reject it and you'll have to start over. Hang in there!

I went through this exact same ID.me nightmare a few weeks ago and it was absolutely maddening! What finally worked for me was a combination of things: First, I completely deleted my browser cookies and cache, then used Firefox in private browsing mode (Chrome was having issues with ID.me). But the real game changer was using a different phone number for verification - I switched from my main cell to my Google Voice number and suddenly the codes started coming through. Also make sure you're not on a VPN when trying to log in, as that can trigger their security flags. If you're still stuck after trying these tech fixes, honestly the mail option (Form 4506-T) is slow but it actually works - took me about 2.5 weeks to get my transcripts but at least I finally got them. The whole ID.me system is frustrating but don't give up! One of these workarounds should get you through.

I just went through this exact same ID.me hell about two weeks ago! The "device not recognized" loop is absolutely infuriating. Here's what finally worked for me after trying everything else: I had to use my work laptop (different device) connected to my phone's hotspot (different network) and switch to a backup phone number for verification codes. Apparently ID.me flags your usual setup after too many failed attempts. Also try logging in super early in the morning like 6am - their servers seem less overwhelmed then. If you're completely stuck, the congressional office route someone mentioned actually works - my friend's mom did that and got a callback from the IRS within 48 hours. It shouldn't be this hard to access our own tax information, but at least there are workarounds. Don't give up!