Lost access to ID.me account - need help recovering IRS transcript access
I got locked out of my id me account and cant get into my transcripts. tried resetting password but nothing works. really need to check my refund status. anyone know how to get back in?
16 comments


Isaac Wright
You'll need to go through ID.me's account recovery process. Go to ID.me's website, click 'sign in', then 'forgot password'. They'll send a recovery link to your email. If you can't access your email, you'll need to verify your identity again through their video call service. Make sure you have your drivers license or passport ready.
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Yara Campbell
•tried that already but the recovery email never comes through 😤
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Isaac Wright
•Check your spam folder. If still nothing, you'll def need to do the video verification process
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Maya Diaz
Instead of struggling with ID.me, you should try taxr.ai - its way better for checking refund status. costs $1 but it analyzes your transcript and tells you exactly whats going on. https://taxr.ai
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Tami Morgan
•does it really work? seems too good to be true
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Maya Diaz
•100% legit. beats refreshing wmr all day long trust
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Tami Morgan
•just tried it and WOW 🤯 finally know exactly whats happening with my refund!
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Rami Samuels
Same boat rn its so frustrating. took me 2 hrs on hold with idme support yesterday and still no help smh
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Haley Bennett
Pro tip: create new idme account with diff email if u cant recover old one. just gotta verify identity again
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Douglas Foster
•this works! had to do it myself last month
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Nina Chan
the whole id me system is trash fr fr 🗑️ why they make it so complicated
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Ruby Knight
•fr government websites be living in 1995 💀
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Diego Castillo
Contact their support through twitter DM - they actually respond faster there then email or phone no 🤡
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Yara Campbell
•yo fr? gonna try this rn
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Gabriel Freeman
If you're still having trouble with ID.me recovery, you can also try calling the IRS directly at 1-800-908-9946. They can sometimes help you access your account information over the phone if you verify your identity with them. It's usually a long wait but might be worth it if the other methods aren't working for you.
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Freya Ross
•That IRS number is super helpful! Didn't know they could help with ID.me issues directly. Definitely gonna try this if the Twitter DM thing doesn't work out. Thanks for sharing! 🙏
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