< Back to IRS

Amina Diop

ID.me Account Suspended - Can't Access Transcripts, No Response from Support

My ID.me account got suspended out of nowhere and I need to check my transcripts. Sent them an email days ago but crickets. Anyone know how to actually get in touch with them? Starting to get really frustrated since I need to check my refund status.

Oliver Weber

Former IRS rep here. Best way to handle ID.me issues is to call their support directly at 866-775-4363. Their email support is swamped. You can also try reaching out on their social media. If you're still stuck, you can request your transcripts by mail using Form 4506-T or visit a local IRS office in person.

0 coins

-

Amina Diop

ty! didnt even know they had a phone number tbh 🙏

0 coins

-

1M

Natasha Romanova

The phone wait times are insane tho. I waited 2.5 hrs last week 😭

0 coins

-

1M

NebulaNinja

Hey, while ur waiting on ID.me to get back to you, you should check out taxr.ai - its this new tool that actually analyzes your transcript and tells you exactly whats going on with your refund. Only costs a buck and saves hours of trying to decode everything yourself. https://taxr.ai

0 coins

-

Javier Gomez

Is this legit? Sounds too good to be true ngl

0 coins

-

1M

NebulaNinja

100% legit. Used it last week and it broke down everything line by line. Showed me exactly why my refund was delayed and what to do about it.

0 coins

-

1M

Javier Gomez

Just tried it and OMG where has this been all my life?? So much better than guessing what all these codes mean 🙌

0 coins

-

1M

Emma Wilson

same boat rn. been locked out for 2 weeks. this is ridiculous

0 coins

-

Malik Thomas

Pro tip: make a new ID.me account with a different email. Worked for me when I got locked out.

0 coins

-

Isabella Oliveira

Pretty sure thats against their TOS but desperate times call for desperate measures ig 👀

0 coins

-

1M

Ravi Kapoor

Bruh ID.me is the worst fr fr. Why cant they just use regular 2FA like everyone else 🤡

0 coins

-

Freya Larsen

Try reaching out to your local taxpayer advocate service. They sometimes can help bypass the ID.me mess completely.

0 coins

-

Amina Diop

how do i find my local advocate?

0 coins

-

1M

Freya Larsen

Google 'Taxpayer Advocate Service' + your city/state. They usually have offices in major cities.

0 coins

-

1M

Related Posts

IRS Phone Number: Human Help and Customer Service
ID.me Account Suspended - Can't Access IRS Transcripts - No Response from Support
IRS ID.me account randomly suspended - no explanation given - can't access my transcripts!
Lost access to ID.me account - need help recovering IRS transcript access
ID.me Account Suspended - No Response for 3 Weeks - Need Access for Tax Filing
IRS Transcript Access - Stuck in Login Loop, Need Help Getting Past Authentication Page
IRS Transcript Access Issues - Website Down or Just Me?
2023 Tax Return Stuck on Processing - Verified Identity but No Updates
ID.me lockout - can I still check WMR for refund date?
IRS Transcript Website Down? Can't Access Transcripts This Morning
Filed taxes 3 months ago, transcript still completely blank after ID verification