ID.ME Login Issues with New Phone Number - Need Help!

Ugh, been there done that. It's such a pain to update anything with ID.ME. Have you tried calling their support line? It took me like 2 hours on hold, but they eventually helped me out.

I found a way to get someone on the phone fast. I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it saved me hours of waiting. Here's a video about it: https://youtu.be/AsdxiF0IH1k

Have you tried resetting your password through their website? Sometimes that can bypass the phone number verification.

ID.ME is the worst. I had to verify my identity with them for unemployment and it was a nightmare. Good luck, OP!

Pro tip: if you can't get through on the phone, try reaching out to them on Twitter. Sometimes their social media team can help or at least escalate your case.

Here's what worked for me: 1. Go to the ID.ME website 2. Click on 'Forgot Password' 3. Enter your email 4. On the next screen, choose 'I don't have access to this phone number' 5. They'll give you options to verify another way Hope this helps!