EDD Login Issues: Can't Access Account to Change Phone Number
Hey everyone, I'm having trouble logging into my account because I need to change my phone number. Has anyone else dealt with this? Any tips on how to update my contact info?
19 comments
Hey everyone, I'm having trouble logging into my account because I need to change my phone number. Has anyone else dealt with this? Any tips on how to update my contact info?
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19 comments
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Myles Regis
Ugh, I had the same issue last month. It's such a pain! Have you tried going through the online portal? That's how I eventually got it sorted.
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Khalil Urso
Thanks for the suggestion! I tried the online portal but it keeps giving me an error. Any other ideas?
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Brian Downey
Classic EDD... their systems are always glitching 🙄 Maybe try calling them directly?
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Myles Regis
Calling them is a nightmare tho. I was on hold for like 3 hours last time 😫
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Jacinda Yu
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Landon Flounder
Sounds too good to be true. Are you sure its legit?
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Jacinda Yu
Yep, 100% legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo
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Callum Savage
How long did it take for them to call you back?
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Jacinda Yu
It took about 45 minutes for me, but I've heard it can vary depending on how busy they are. Still way better than waiting on hold yourself!
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Ally Tailer
Have you tried updating your info through the mail? I know it's old school, but sometimes the analog way works when the digital way fails 🤷♂️
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Aliyah Debovski
This is why I always tell people to keep their contact info up to date. Prevention is better than cure, folks! 💯
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Miranda Singer
Ok boomer 🙄 Sometimes life happens and you gotta change your number. Not everyone can predict the future
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Aliyah Debovski
Fair point. I didn't mean to sound preachy. Just trying to help for future reference!
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Cass Green
Here's what worked for me: 1. Clear your browser cache and cookies 2. Try logging in using a different browser 3. If that doesn't work, use a different device (like your phone instead of computer) 4. As a last resort, create a new account and link it to your existing claim Hope this helps! Let me know if you need more details on any of these steps.
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Khalil Urso
Wow, thanks for the detailed response! I'll give these a try and report back.
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Finley Garrett
Creating a new account sounds risky... won't that mess up your existing claim?
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Cass Green
It's actually a feature EDD provides for situations like this. But yeah, definitely try the other steps first!
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Madison Tipne
lol welcome to EDD hell. where everything's made up and the rules don't matter 🤡
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Holly Lascelles
🤣🤣🤣 ain't that the truth
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