Can't log into my account online - Any solutions?

Ugh, I feel your pain! I had the same problem last week. Have you tried clearing your browser cache and cookies? That worked for me after I spent hours trying to figure it out.

I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

Have you tried resetting your password? Sometimes the system locks you out after too many failed attempts. Look for a 'Forgot Password' link on the login page.

This happened to me last month. Turns out there was a glitch in their system affecting a bunch of accounts. I had to call and have them manually reset my account. It's a pain, but at least it got fixed.

PSA: There's been a lot of phishing scams lately targeting accounts. Make sure you're using the official website and not clicking any suspicious links in emails. Stay safe out there, folks!

Here's a detailed breakdown of what you can try: 1. Clear your browser cache and cookies 2. Try a different browser (Chrome, Firefox, Edge, etc.) 3. Check for any browser extensions that might be interfering 4. Make sure your internet connection is stable 5. Try accessing the site from a different device (phone, tablet, etc.) 6. Look for any system maintenance announcements on their social media or website 7. If all else fails, call their support line (be prepared for a wait) If none of these work, it's likely a problem on their end and you'll need to contact support directly. Good luck!

I just went through this exact same issue a couple weeks ago! What finally worked for me was using an incognito/private browser window. Sometimes there are conflicting saved login credentials or session data that prevents you from logging in properly. Also, double-check that caps lock isn't on when entering your password - I know it sounds basic but I've made that mistake before! If you're still having trouble after trying the suggestions here, you might want to try logging in during off-peak hours (early morning or late evening) when their servers aren't as busy.

I'm dealing with this same issue right now! It's so frustrating when you need to access important information and the system just won't cooperate. I tried clearing my cache like Zainab suggested, but that didn't work for me either. I'm going to try Owen's incognito mode trick next - that's such a smart idea that I never would have thought of. Has anyone had success reaching someone through the regular customer service line, or is the wait time really as bad as everyone says? I'm trying to avoid paying for that calling service if possible, but I might have to bite the bullet if nothing else works.