Email still not verified after post office ID check - HELP!
Hey everyone, I'm having a frustrating issue with my account. I went to the post office to verify my identity, but when I try to log in, it still says my email isn't verified. Has anyone else dealt with this? Any ideas on what I should do next?
22 comments


FireflyDreams
Ugh, that sucks! I had a similar problem last month. Have you tried contacting their support team? Sometimes they need to manually update your account status after in-person verification.
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Oliver Weber
•Thanks for the suggestion! I've been trying to reach them, but the phone lines are always busy. It's so frustrating 😤
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Natasha Kuznetsova
•Pro tip: call right when they open in the morning. That's how I finally got through!
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Oliver Weber
•Good idea, I'll give that a shot tomorrow. Fingers crossed 🤞
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Javier Morales
This system is such a joke. I swear they make it difficult on purpose to discourage people from claiming benefits. 🤡
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Emma Anderson
•Preach! 🙌 It's like they're playing games with our livelihoods.
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Malik Thompson
•C'mon guys, I'm sure they're just overwhelmed. Cut em some slack
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Javier Morales
•@profile 5 Found the government employee 👀
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Isabella Ferreira
I actually found a way to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/0vCca6U3R8Y
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CosmicVoyager
•Sounds sketchy. Is this legit?
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Isabella Ferreira
•Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo
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Ravi Kapoor
•Wait, we have to PAY to talk to someone now? This country is going downhill fast 😑
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Isabella Ferreira
•@profile 8 I get it, but think about how much your time is worth. For me, not sitting on hold for hours was worth the $20
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Freya Nielsen
Here's what worked for me: 1. Clear your browser cache and cookies 2. Use a different browser 3. Try logging in from a different device If none of that works, you might need to request a new verification email. There should be an option for that on the login page. Hope this helps!
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Omar Mahmoud
lol welcome to bureaucracy hell. grab a seat, you'll be here a while 💀
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Oliver Weber
•Haha, thanks for the warm welcome 😅 Guess I better get comfy
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Chloe Harris
Have you checked your spam folder? Sometimes the verification emails end up there.
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Oliver Weber
•Yeah, I've checked everywhere. No luck 😕
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Diego Vargas
This happened to me too! Turns out there was a glitch in their system that wasn't syncing the in-person verification with online accounts. I had to go back to the post office and ask them to resend the verification. It's a pain, but it might be worth a shot.
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Oliver Weber
•Oof, really? That's such a hassle. But if it works, I guess I'll have to do it. Thanks for the tip!
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NeonNinja
•Can confirm, same thing happened to me. The lady at the post office was super nice about it tho
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Dominic Green
I went through this exact same nightmare a few weeks ago! After the post office verification, it took almost 5 business days for my account to actually update in their system. Super frustrating when you need access right away. If it's been longer than that, definitely try the early morning call strategy that others mentioned - I finally got through around 8:05 AM and they were able to manually sync my account. Hang in there! 💪
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