DMV Login Error: Driver's License Number Already Assigned to Account After Email Update
Hey everyone, I'm having trouble logging into my account with my driver's license number. It keeps saying the number is already assigned to another account, but I don't have any other accounts. I recently updated my email address, so I'm wondering if that might be causing the issue. Has anyone else run into this problem? Any advice on how to fix it?
22 comments
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Tom Maxon
I found a way to solve driver's license login issues, watch this: https://www.youtube.com/watch?v=EJJhjEGuGoQ
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Amun-Ra Azra
Ugh, I had the same issue last month. It's so frustrating! Have you tried calling customer service? They might be able to help you sort it out.
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Harold Oh
•I've been trying to call them all day, but the wait times are insane. 😫 Did you manage to get through to someone?
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Amun-Ra Azra
•Yeah, it took forever. I was on hold for like 2 hours. But they eventually fixed it for me. Hang in there!
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Summer Green
•Pro tip: call right when they open. The wait times are usually shorter then.
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Gael Robinson
This happened to me too! Turns out my old email was still linked to my account even though I thought I had updated it. Here's what I did to fix it: 1. Log out of your account completely 2. Try to create a new account with your current email 3. If it says your license is already in use, request a password reset 4. This should send a reset link to your old email 5. Once you're in, update all your info Hope this helps!
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Harold Oh
•Thank you so much! I'll give this a try and let you know how it goes.
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Edward McBride
•This is solid advice. I work in IT and can confirm this often solves the issue. 👍
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Darcy Moore
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI
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Dana Doyle
•Sounds too good to be true. Is this legit?
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Darcy Moore
•I was skeptical at first too, but it actually worked for me. Saved me hours of frustration.
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Liam Duke
•20 bucks tho? 😬 That's steep just to talk to someone...
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Darcy Moore
•I get it, but for me, it was worth not wasting an entire day on hold. Time is money, ya know?
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Manny Lark
have you tried turning it off and on again? 🤣
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Rita Jacobs
This is why I always keep a record of my old emails and accounts. You never know when you might need them. Maybe try logging in with your old email?
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Harold Oh
•Good idea, I'll give that a shot. Thanks!
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Khalid Howes
Ugh, their system is such a mess. I've been dealing with issues for months now. It's like they're stuck in the stone age or something.
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Ben Cooper
•Preach! 🙌 I swear they're using computers from the 90s or somethin
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Naila Gordon
•Cut them some slack. They're dealing with millions of accounts. It's not easy to manage all that data.
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Khalid Howes
•@profile12 found the government worker lol
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Cynthia Love
Have you checked if your license is expired? Sometimes that can cause login issues.
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Harold Oh
•Just checked, it's still valid. Good thought though!
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