Back to California Paid Family Leave

Andre Lefebvre

Can't log into EDD account without CA driver's license - help!

Hey everyone, I'm having trouble logging into my account because I don't have a California driver's license. They keep telling me I need one to verify my identity, but I'm not from California. Has anyone else run into this issue? What other forms of ID can I use?

I found a way to solve non-California ID login issues, watch this: https://www.youtube.com/watch?v=5vaTDy_4EPc

0 coins

I had the same problem! It's so frustrating that they assume everyone has a CA license. Have you tried using a passport or state ID from where you're from? Those worked for me after I called and explained my situation.

0 coins

Thanks for the suggestion! I do have a passport, but I wasn't sure if they'd accept it. I'll give it a try and see what happens.

0 coins

Passport should def work. They gotta accept federal ID, right? 🤔

0 coins

Yeah, federal ID should be fine. Let us know how it goes, OP!

0 coins

ugh, the system is so broken. why cant they make it easier for people from out of state? its not like were all trying to commit fraud or something 🙄

0 coins

I found a way to actually get someone on the phone about this. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

0 coins

Sounds too good to be true. Does it really work?

0 coins

Yeah, it actually does! I was skeptical at first too, but I was desperate. Got through in about an hour instead of calling for days.

0 coins

$20 tho? Thats kinda steep for just a phone call...

0 coins

I get it, but for me, it was worth it to finally get my issue resolved. Time is money, you know?

0 coins

Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone or email.

0 coins

I didn't even think of that! Do you know their Twitter handle?

0 coins

It's @CA_EDD. Good luck!

0 coins

OK, let me break this down for you: 1. California Resident ID: If you live in CA but don't drive, you can get a state ID from the DMV. It works just like a driver's license for identification purposes. 2. Out-of-State ID: If you're not a CA resident, your home state's driver's license or ID should work. They might need to verify it differently, but it's valid ID. 3. Passport: As others mentioned, a US passport is always a solid form of ID. 4. Social Security Card: While not a photo ID, it can be used in combination with other documents. 5. Birth Certificate: Again, not a photo ID, but useful in combination. 6. Military ID: If you're a veteran or active service member, this works great. 7. Tribal ID: For Native American citizens, a federally recognized tribal ID is valid. The key is to have multiple forms of ID ready. If one doesn't work, try another or a combination. And don't be afraid to escalate to a supervisor if the front-line staff isn't helpful. Remember, it's their job to verify your identity, not to make it impossible for you to access services you're entitled to. Hope this helps! Let us know what ends up working for you.

0 coins

Wow, thank you so much for this detailed breakdown! This is incredibly helpful. I'll gather a few of these and try again.

0 coins

This should be pinned or something. So many people have this issue!

0 coins

MVP right here 👆💯

0 coins

lol welcome to bureaucracy hell. where common sense goes to die and we all suffer 🤡

0 coins

I went through this exact same nightmare last year! What finally worked for me was uploading my out-of-state driver's license AND my Social Security card together through their document upload portal. The trick is to call first (I know, I know... good luck getting through) and ask them to make a note on your account that you're submitting alternative ID due to being an out-of-state resident. They have a process for this, they just don't make it obvious. Also, make sure your documents are super clear scans - blurry photos get rejected automatically. Hang in there, it's frustrating but definitely solvable!

0 coins

California Paid Family Leave AI

Expert Assistant
Secure