Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I had a similar issue a few years back! What ended up working for me was contacting my local state assembly member's office. I know it sounds weird, but they actually have staff who help constituents with government agency issues like this. They were able to contact EDD directly on my behalf and got my account sorted within a week. Just had to provide them with my basic info and explain the situation. Worth trying if the other suggestions don't pan out - it's a free service and way faster than the normal channels!
StarStrider
•Wow, I never would have thought to contact my assembly member's office! That's such a clever idea. I'm dealing with this exact same login nightmare right now and have been pulling my hair out trying to remember some payment amount from like 8 years ago. Definitely going to try this if the account recovery form doesn't work out. Thanks for sharing this tip @Aliyah Debovski - you might have just saved my sanity! 😅
I just went through this exact same thing last month! The account recovery form that @Rajiv Kumar mentioned is a lifesaver - I found it under "Help" then "Manage Account" then "Account Recovery Request" (they moved it around a bit). It's a pain to fill out because you need to provide like 10+ years of address history and employment details, but it actually works. I got my temporary login credentials in about 2.5 weeks. Pro tip: if you have any old tax returns or W-2s lying around, those can help you remember past employer details and addresses. Also keep checking your mailbox because the temp password comes via regular mail, not email. Hang in there - you'll get through this bureaucratic nightmare! 🤞
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This thread is such a lifesaver! I'm currently 34 weeks pregnant and already dreading dealing with the EDD transition from SDI to PFL based on all the horror stories I've heard. Reading through everyone's experiences here has given me a game plan - I'm definitely going to bookmark that Claimyr service and try the early morning calling strategy if I run into the same missing link issue. It's so frustrating that this is such a widespread problem that EDD hasn't bothered to fix. Thank you Dmitry for sharing your whole journey and everyone else for the helpful tips. Hopefully by the time I need this, they'll have gotten their act together, but at least now I know what to do if not!
Isaiah Cross
•That's smart to plan ahead! I wish I had known about all these potential issues before I hit the transition period. One more tip - make sure to take screenshots of your EDD account pages throughout your SDI claim, especially near the end. That way if the PFL link doesn't appear, you'll have documentation to show the EDD rep exactly what you're seeing (or not seeing). It helped speed up my call when I could describe exactly what was missing. Best of luck with your pregnancy and hopefully you'll have a smoother experience than the rest of us!
This whole thread is so helpful! I'm dealing with a similar situation right now - I'm on week 4 of SDI and already panicking about the transition to PFL after reading so many stories about gaps in benefits. It's reassuring to know that there are solutions like Claimyr when the EDD phone system fails (which seems to be constantly). I'm definitely going to save all these tips and check my account regularly as I get closer to my SDI end date. It's honestly shameful that EDD's system is so broken that new parents have to rely on third-party services just to access their own benefits. Dmitry, I'm so glad you got it sorted out and thanks for updating us with the solution! This thread should be pinned somewhere for other parents to find.
Omar Fawaz
•Totally agree that this thread should be pinned! I'm just starting to research maternity benefits since I'm planning to get pregnant next year, and this is exactly the kind of real-world info you can't find in the official EDD documentation. It's scary how many people seem to hit this same technical glitch. Thanks to Dmitry and everyone else for sharing their experiences - it's so valuable to have actual solutions from people who've been through it rather than just the generic "call EDD" advice you get everywhere else. Definitely saving this whole conversation for when I need it!
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Mei Zhang
I had this exact same issue a few months ago! What worked for me was clearing my browser cache and cookies, then logging back into my EDD account. Sometimes the website has glitches that prevent certain documents from loading properly. Also, make sure you're using a supported browser - I found that Chrome worked better than Safari for accessing EDD documents. If that doesn't work, definitely try the phone number that @Brianna Schmidt provided - that's solid advice right there!
Great tip about clearing the browser cache! I never would have thought of that. It's amazing how many technical issues can be solved with such simple fixes. @Mei Zhang thanks for sharing - I ll'definitely try this before going through the hassle of calling EDD!
Emma Morales
Has anyone tried using the EDD mobile app? I know it's not the greatest app in the world, but sometimes documents show up there when they don't appear on the desktop website. Might be worth downloading it and checking if your 1099-G is available through the mobile interface. Also, if you received unemployment benefits, disability, or PFL payments last year, you should definitely be getting a 1099-G, so don't give up! The form is legally required to be issued if you received taxable benefits.
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Caesar Grant
I had the same issue last week! Try looking for three horizontal lines (hamburger menu) or your username/initials in the header area. Some sites put the logout option in a dropdown when you click on your profile picture or name. If that doesn't work, you can always close your browser completely and clear your session that way - not ideal but it gets the job done!
Javier Cruz
•Great advice! I've definitely been in situations where closing the browser was my only option when I couldn't find the logout button. It's not elegant but it works! The hamburger menu tip is especially helpful - I feel like every website uses those now but they're not always obvious, especially on mobile devices.
Miguel Silva
I've run into this frustrating issue before too! Here's what usually works for me: check if there's a small arrow or dropdown next to your name/profile picture in the top navigation bar. Sometimes the logout option is hidden there. Also, try pressing Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac) to open your browser's clear data menu - you can force-logout by clearing cookies for just that site. Hope this helps! 🤞
Keisha Jackson
I used Claimyr after seeing your recommendation and it actually worked! Got connected to an EDD rep in about 25 minutes. They fixed the issue on their end and I was able to submit my PFL claim right after. Thanks so much for suggesting this - would've been pulling my hair out for days otherwise.
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Mei Lin
So glad to hear Claimyr worked for you! I was in a similar situation a few months ago - had my baby in December and got stuck in that same SDI-to-PFL limbo. The system glitch is SO common but EDD never seems to fix it on their end. It's frustrating that we have to rely on third-party services just to access benefits we're entitled to, but honestly whatever gets you through to an actual human who can help is worth it. Hope your PFL payments start coming through quickly now! And congratulations on your new baby! 💙
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Giovanni Rossi
•Thank you so much Mei! And congrats on your little one too! 💕 It really is ridiculous that we need third-party services just to navigate our own state benefits system. Like, this should be seamless - you finish disability, you start bonding leave, done! Instead it's this whole technical nightmare when you're already stressed with a newborn. But yes, Claimyr was a lifesaver and my first PFL payment should be coming next week. Fingers crossed the rest of the process goes smoothly!
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