How to cancel/correct inaccurate PFL claim? Can't reach EDD!

I found a way to solve correcting paid family leave claim, watch this: https://www.youtube.com/watch?v=JBIhnQPgpvo

Ugh, I feel your pain! The system is such a mess. I had to cancel my claim last year and it was a nightmare. Have you tried faxing them? Sometimes that works better than calling.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what you need to do to cancel or correct your paid family leave claim: 1. Document everything: Write down all the inaccuracies in your original claim. 2. Prepare a written statement: Explain why you need to cancel or correct your claim. 3. Gather supporting documents: Any proof that supports your need for cancellation or correction. 4. Contact EDD: Call their Paid Family Leave number (1-877-238-4373) or use the online portal if available. 5. Be persistent: You might need to try multiple times to get through. 6. Follow up in writing: Send a certified letter with your request and documentation. 7. Keep records: Note down all your communication attempts, including dates and times. Remember, patience is key. The system is overwhelmed, but keep trying. Good luck!

have u tried going to the office in person? sometimes face-to-face is the only way to get things done w/ these bureaucrats 🙄

I'm in the same boat rn. Filed last week and realized I messed up some dates. This whole system is a joke tbh. Good luck to both of us! 🍀

Pro tip: call right when they open. I always get through within 15 minutes if I call at 8:01 AM.

I went through this exact situation about 6 months ago! Here's what worked for me: I kept calling the main PFL number (1-877-238-4373) every day at exactly 8:00 AM - like @Giovanni Mancini said, early morning is key. It took me 4 days but I finally got through. When I did, I had all my documentation ready and explained the specific errors clearly. The rep was actually pretty helpful once I got connected. Also, I sent a follow-up email through the EDD portal with all the same info as backup. Don't give up - it's frustrating but fixable!

I had a similar issue a few months back where I accidentally put the wrong start date for my leave. What ended up working for me was using the EDD's "Contact Us" form on their website - it took about 10 business days but I got a response and they walked me through the correction process. It's not as fast as calling, but it's less stressful than sitting on hold for hours! Just make sure to be super detailed about what needs to be corrected and include your claim number. Also keep screenshots of everything you submit just in case.

I'm dealing with a similar situation right now - filed my PFL claim last month and just realized I put down the wrong employer information. Reading through all these responses is giving me some hope! I'm going to try a combination approach: calling at 8 AM sharp like @Giovanni Mancini and @Morita Montoya suggested, but also submitting the online "Contact Us" form that @Carmen Ortiz mentioned as a backup. Has anyone had success with both methods, or is it better to stick with just one approach? I don't want to create duplicate requests that might confuse things further. Also, for those who got through - did they ask for any specific documentation upfront, or did they tell you what to send after reviewing your case?

I just went through this exact nightmare last month! Here's what finally worked for me: I combined the 8 AM calling strategy with sending a certified letter to their PFL office (get the address from their website). In the letter, I included my claim number, detailed explanation of the errors, copies of supporting documents, and requested specific corrections. The certified mail created a paper trail that seemed to expedite things when I finally got through on the phone. Also, when you do call, ask to speak to a "claim specialist" specifically - they have more authority to make corrections than the general customer service reps. It took 3 weeks total but they were able to fix everything retroactively. Don't lose hope - just document EVERYTHING and be persistent! 💪

I'm going through something similar right now and this thread has been SO helpful! I made an error on my benefit start date and have been panicking about how to fix it. Based on everyone's advice, I think I'm going to try the multi-pronged approach: calling at 8 AM sharp, submitting the online contact form, AND sending a certified letter like @Liam Brown suggested. It seems like the people who had the most success used multiple methods rather than just one. Has anyone tried calling on different days of the week? I'm wondering if certain days have shorter wait times than others. Also, for those who successfully got corrections made - did it affect your payment timeline at all, or were they able to process everything without delays? Thanks to everyone sharing their experiences - it's making this whole stressful situation feel much more manageable! 🤞

Wow, reading through all these responses has been incredibly helpful! I'm actually in a similar situation - filed my PFL claim two weeks ago and just realized I put down the wrong employer's EIN number. I've been dreading having to deal with this, but seeing so many success stories here is giving me hope! I think I'm going to try the comprehensive approach that seems to work best: calling at exactly 8:00 AM (setting my alarm for 7:55!), submitting the online "Contact Us" form as backup, and if those don't work quickly, sending a certified letter like @Liam Brown suggested. The tip about asking specifically for a "claim specialist" rather than general customer service is pure gold - thank you for that! One question for those who've been through this: when you finally got through and they made the corrections, did they give you any kind of confirmation number or email to track the changes? I want to make sure I get proper documentation that the correction was actually processed. Thanks to everyone sharing their experiences - this community is amazing! Will update once I get through the process 🤞

Just wanted to jump in here as someone who went through this exact situation about 3 months ago! I had filed my PFL claim with the wrong medical provider information and was absolutely panicking about how to fix it. After reading through similar threads and trying different approaches, here's what ultimately worked for me: I did the 8 AM calling strategy religiously for about a week - @Giovanni Mancini and @Morita Montoya are absolutely right about timing! But what really made the difference was having everything organized beforehand. I created a simple document with: 1) my claim number, 2) exactly what was wrong (old info vs. correct info), 3) why the error happened, and 4) what I needed them to do. When I finally got through (day 6, but who's counting? 😅), the rep was actually super helpful because I could clearly explain everything without fumbling around. The whole call took maybe 15 minutes once connected, and she gave me a reference number for the correction request. @Nia Wilson - yes, they definitely give you a reference number! Write it down immediately and ask them to repeat it. They also told me corrections typically process within 5-7 business days, which was accurate in my case. One more tip: if you get disconnected (which happened to me twice), don't panic! Just keep trying the same approach. The system is frustrating but the actual people are usually willing to help once you reach them. Hang in there everyone - it's fixable! 💪

Just wanted to add another success story to this thread! I went through this exact situation last month with an incorrect date range on my PFL claim. After reading through similar experiences online, I tried the combined approach that seems to work best: called at 8 AM sharp every day while also submitting the online contact form as backup. It took me 5 days of early morning calls, but I finally got through! The key things that helped were: 1) having all my info organized beforehand (claim number, specific errors, correct information), 2) asking specifically to speak with a "claim specialist" rather than general customer service, and 3) getting a reference number for the correction request. The whole correction process took about 7 business days once they had the request, and I did receive email confirmation when it was completed. For anyone still struggling with this - don't give up! The system is frustrating but the corrections are definitely possible with persistence. The early morning calling strategy really does work! Good luck to everyone dealing with this - you've got this! 💪