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PFL Wrong Dates - How to Fix Quickly?

Hey everyone, I'm having an issue with my paid family leave dates. They got them wrong and now I'm not sure what to do. Has anyone dealt with this before? Any advice on how to get it fixed quickly?

Ugh, that sucks! I had a similar problem last year. Have you tried calling them? It's a pain, but sometimes talking to a real person is the only way to get things sorted out.

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Yeah, I've been trying to call but keep getting stuck on hold forever. It's so frustrating!

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Pro tip: call right when they open. You might have better luck getting through.

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Or try calling at like 4:55 PM. Sometimes they stay a few mins after close to finish up calls.

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Does it really work?

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Yeah, it actually does! I was skeptical at first too, but I was desperate and gave it a shot. Saved me hours of hold time.

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$20 seems steep just to make a phone call. Is it worth it?

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For me it was. I wasted so much time trying to get through on my own. This way I could just go about my day and wait for the call.

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Have you checked your online account? Sometimes you can submit a correction request through there. Might be faster than calling.

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Oof, wrong dates can mess everything up. Here's what I'd do: 1. Double-check all your paperwork to make sure you didn't make a mistake 2. If it's def their error, gather any proof you have (emails, doctor's notes, etc.) 3. Try to reach them by phone (use that calling service if you're desperate) 4. If you can't get through, send a written request for correction with your evidence 5. Keep a log of all your attempts to contact them Good luck! The system's a mess, but don't give up. 💪

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Thanks for the detailed advice! I'll give this a try.

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This is solid. I'd add: if all else fails, contact your local rep. They can sometimes cut through the red tape.

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lol welcome to bureaucracy hell 🔥 where nothing makes sense and everyones always on lunch break

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ain't that the truth 😂

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I'm in the same boat rn. been trying to fix my dates for weeks. this whole system is a joke tbh

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Hang in there! It's frustrating but it'll get sorted eventually.

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Quick question - did you submit your claim online or by mail? I've heard the online system is glitchy and sometimes messes up dates.

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I did it online. Maybe that's where the problem started...

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Could be. Might be worth mentioning that when you talk to them. Good luck!

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