EDD says my driver's license is already in use when filing new disability claim - Help!

Ugh, that sucks! I had a similar issue last year. Have you tried calling the EDD office directly? Sometimes their system glitches and they need to reset it on their end.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

This happened to me too! Turns out someone had stolen my identity and filed a claim using my info. You might wanna check ur credit report and file a police report just in case.

Have you tried logging out completely, clearing your browser cache, and then logging back in? Sometimes thats all it takes to fix weird glitches like this.

The EDD system is such a joke. I swear its held together with duct tape and prayers at this point 🤡

Alright, let me break this down for you. I've been dealing with EDD for years and here's what you need to do: 1. First, double-check that you're using the correct driver's license number. It's easy to mistype. 2. If that's correct, you need to contact EDD directly. Their online system is notoriously glitchy. 3. Try calling first thing in the morning, right when they open. That's usually the best time to get through. 4. If you can't get through by phone, send a secure message through your EDD account. Be very specific about the error you're getting. 5. As a last resort, you might need to visit an EDD office in person. Bring all your documentation with you. 6. While you're waiting to resolve this, document everything. Keep a log of all your attempts to contact them, screenshot the error message, etc. 7. If you suspect identity theft (which is unfortunately common), place a fraud alert on your credit reports and file a police report. Remember, persistence is key with EDD. Don't give up! And if all else fails, contact your local state representative. They can often help push things through.

anyone else feel like we need a support group for dealing with EDD? 😅 this stuff is more stressful than the actual disability sometimes I swear

This exact same thing happened to me about 6 months ago! Turns out there was an old claim from 2019 that was still showing as "active" in their system even though I'd been back to work for years. The rep had to manually close out the old claim before I could file the new one. Definitely try the calling strategies others mentioned - it took me 3 days of trying but once I got through, they fixed it in like 10 minutes. Super frustrating but totally solvable!

I had this exact issue last month! The system showed my driver's license as "already in use" even though I hadn't filed a claim in over two years. After finally getting through to EDD (took about 2 weeks of trying), they found that my previous claim from 2022 was somehow still showing as "pending" in their system, which was blocking me from filing a new one. The representative was able to clear it out in about 15 minutes once they located the problem. My advice: when you do get through to someone, specifically ask them to check for ANY previous claims under your license number, even ones that should have been closed. Also ask them to verify your claim status shows as "closed" or "inactive" before you hang up. The whole thing was super frustrating but definitely fixable once you reach the right person. Don't give up!

I'm dealing with the exact same issue right now! Been trying to file a new disability claim for the past week and keep getting that "driver's license already in use" error. It's so frustrating because I haven't had an active claim in over a year. Reading through all these responses is really helpful though - sounds like it's probably an old claim still showing as active in their system. I'm going to try the early morning calling strategy and ask specifically about checking for lingering claims when I get through. Thanks everyone for sharing your experiences, makes me feel less alone in this mess! 🙏

This is such a common issue unfortunately! I went through the same exact thing about 3 months ago. The "driver's license already in use" error is usually because there's an old claim that didn't get properly closed in their system. Here's what worked for me: 1. Call right at 8 AM when they open - I literally had my phone ready to dial at 7:59 AM 2. When you get through, tell them specifically about the error message and ask them to search for ANY claims under your SSN and driver's license, including old ones 3. They'll likely find an old claim marked as "pending" or "active" when it should be closed 4. Once they manually close it (takes like 5-10 minutes), you should be able to file your new claim right away I know it's incredibly frustrating, but this is definitely fixable! The hardest part is just getting someone on the phone. Don't lose hope - you've got this! 💪