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Mei Zhang

EDD says my driver's license is already in use when filing new disability claim - Help!

Hey everyone, I'm having a weird issue with filing a new disability claim. When I try to submit it, the system says my driver's license is already being used. Has anyone else run into this problem? I'm not sure what to do next.

Ugh, that sucks! I had a similar issue last year. Have you tried calling the EDD office directly? Sometimes their system glitches and they need to reset it on their end.

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Mei Zhang

Author

Thanks for the suggestion. I've been trying to call them all day but can't get through. It's so frustrating!

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Classic EDD... their phone lines are always jammed. Keep trying tho, early morning usually works best for me.

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Pro tip: use a auto-dialer app. It'll keep calling until you get through. Saved me hours of frustration!

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Has anyone else tried this?

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20 bucks? Idk man, seems kinda steep for just a phone call.

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I get the skepticism, but it seriously saved me days of frustration. Worth every penny imo.

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Can confirm, I used it last week and got through in like an hour. Way better than sitting on hold all day!

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This happened to me too! Turns out someone had stolen my identity and filed a claim using my info. You might wanna check ur credit report and file a police report just in case.

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Have you tried logging out completely, clearing your browser cache, and then logging back in? Sometimes thats all it takes to fix weird glitches like this.

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Mei Zhang

Author

I'll give that a shot, thanks! Fingers crossed it works 🤞

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The EDD system is such a joke. I swear its held together with duct tape and prayers at this point 🤡

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LOL for real tho. It's like they're using Windows 95 or smthn 💀

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Hey now, don't insult Windows 95 like that! 😂

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Alright, let me break this down for you. I've been dealing with EDD for years and here's what you need to do: 1. First, double-check that you're using the correct driver's license number. It's easy to mistype. 2. If that's correct, you need to contact EDD directly. Their online system is notoriously glitchy. 3. Try calling first thing in the morning, right when they open. That's usually the best time to get through. 4. If you can't get through by phone, send a secure message through your EDD account. Be very specific about the error you're getting. 5. As a last resort, you might need to visit an EDD office in person. Bring all your documentation with you. 6. While you're waiting to resolve this, document everything. Keep a log of all your attempts to contact them, screenshot the error message, etc. 7. If you suspect identity theft (which is unfortunately common), place a fraud alert on your credit reports and file a police report. Remember, persistence is key with EDD. Don't give up! And if all else fails, contact your local state representative. They can often help push things through.

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Mei Zhang

Author

Wow, thank you so much for this detailed response! This is incredibly helpful. I'll start working through these steps right away.

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This should be pinned at the top of the subreddit. Solid advice right here 💯

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anyone else feel like we need a support group for dealing with EDD? 😅 this stuff is more stressful than the actual disability sometimes I swear

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Lmao yes! EDD Survivors Anonymous 🤣

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Sign me up! I'll bring the coffee and donuts 🍩☕

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This exact same thing happened to me about 6 months ago! Turns out there was an old claim from 2019 that was still showing as "active" in their system even though I'd been back to work for years. The rep had to manually close out the old claim before I could file the new one. Definitely try the calling strategies others mentioned - it took me 3 days of trying but once I got through, they fixed it in like 10 minutes. Super frustrating but totally solvable!

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