SDI account error: Can't submit new FMLA claim due to existing account link

Ugh, I've been there. The SDI system is a nightmare sometimes. Have you tried calling their tech support? They might be able to unlink your old account or create a new one for you.

I had a similar issue last year. What worked for me was clearing my browser cache and cookies, then trying to register again. It's worth a shot!

Have you tried using a different browser or device to access the site? Sometimes that can bypass weird glitches in the system.

This is a common problem with the SDI system. Here's what you need to do: 1. First, try logging in with your existing account credentials. If that doesn't work: 2. Contact SDI directly and explain the situation. They may need to manually unlink your old account. 3. If you can't get through on the phone, try emailing them at [email protected] 4. Be persistent! Sometimes it takes multiple attempts to get this resolved. 5. While waiting, gather all your FMLA and bonding claim documents so you're ready to submit once the account issue is fixed. Remember, you have a limited time to file for FMLA, so don't let this technical issue delay you too long. If all else fails, you might need to visit an SDI office in person to get it sorted out.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Have you tried reaching out to your HR department? Sometimes they can help navigate these SDI issues, especially for FMLA claims.

This whole system is broken af. Why do we even have to jump through all these hoops just to get the benefits we're entitled to? 🤬

Hey OP, any luck resolving this yet? I'm curious because I might be in the same boat soon.

I ran into this exact same issue a few months ago! What finally worked for me was creating a completely new account using a different email address, then calling SDI to have them merge my old claims history with the new account. It took about 2 weeks to get sorted out, but the rep was able to transfer everything over. Make sure you have your old claim numbers handy when you call - that speeds up the process significantly. Good luck, and don't give up! The system is frustrating but it can be fixed.