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Hey everyone, I'm kind of freaking out. My regular EDD payment wasn't deposited into my account this morning like it usually is. Could it be delayed because of President's Day? I certified on Sunday like normal and it switched to 'paid' status in the system yesterday, but when I checked my bank account this morning - nothing! I'm supposed to pay rent tomorrow and I'm getting nervous. Has anyone else's payment been delayed? Is this normal for holiday weekends or should I be worried something's wrong with my claim? Thanks in advance!
My boyfriend has been certifying for benefits by mail the last few weeks (his phone broke and he's been having issues with the library computers). On his latest certification form, he accidentally checked the wrong box for question #3 about refusing work. He realized right away it should be 'No' not 'Yes'. Can he just cross out the mistake and initial next to the correct box? Or does he have to submit a whole new form? He tried logging into UI Online at the library to fix it but kept getting some error message. I'm worried his payment will be delayed or he'll get flagged for an eligibility interview. Has anyone dealt with certification corrections before? What's the fastest way to fix this without causing problems with his claim?
I went through something similar last year when I accidentally marked "Yes" to the work search question when I meant "No". The stress was unreal! Here's what I learned: First, don't panic - this happens more often than you'd think. I ended up calling EDD (took forever to get through) and the rep was actually really helpful. She explained that they see these kinds of honest mistakes all the time and can usually fix them quickly once you explain what happened. The key is being proactive about it. When I finally got through to someone, I explained exactly what happened - that I realized the mistake immediately after marking it - and she made a note in my file. My payment went through normally the next week. One tip that worked for me with UI Online: try logging in at different times of day. I had the same "cannot access account" error during peak hours (mornings and evenings), but it worked fine when I tried around 2-3 PM on a weekday. The system gets overloaded during busy times. Also seconding what others said about Claimyr - wish I had known about that service when I was dealing with my issue! Would have saved me hours of redialing. Your boyfriend will get through this! The mistake is fixable, just don't wait too long to contact them.
Thank you so much for sharing your experience! It's really comforting to hear from someone who went through the exact same thing. I was getting so anxious reading about fraud flags and payment delays, but hearing that the EDD rep was understanding gives me hope. I'll definitely have him try logging into UI Online during off-peak hours like you suggested - that's a great tip I hadn't thought of. The timing makes total sense since everyone probably tries to access it first thing in the morning or after work. Really appreciate you taking the time to reassure us that this is fixable!
I've been through the exact same situation with my husband last fall! He accidentally marked "Yes" to refusing work when he meant "No" and we were so worried about his benefits getting cut off. Here's what ended up working for us: First, definitely don't cross anything out on the paper form - everyone here is right about that causing fraud flags. We learned that the hard way when he tried to "fix" a different mistake months earlier. Second, the UI Online access issues sound super familiar. My husband had the same "cannot access account" error for almost a week. What finally worked was: - Clearing all browser data (not just cache/cookies but everything) - Using a completely different browser (he was using Chrome, switched to Firefox) - Trying during weird hours like 11 PM or 6 AM when fewer people are on the system For the certification mistake itself, we ended up using both approaches - submitted an "Ask EDD" message through the website AND used Claimyr to get through by phone. The phone rep was actually super nice and fixed it immediately, but having the paper trail from the online message helped too. The whole thing got resolved in about 5 days with no payment delays. Your boyfriend will be fine! These mistakes happen all the time and EDD really does have good systems for handling them when you're upfront about it.
This is incredibly helpful - thank you for sharing your detailed experience! I'm definitely going to have him try the different browser approach since that seems to have worked for several people. The timing suggestion about trying at 11 PM or 6 AM is genius - I never would have thought of that but it makes perfect sense that the system would be less overloaded during those hours. It's also smart to do both the online message AND phone call approach to cover all bases. Really appreciate you taking the time to walk through exactly what worked for you and your husband. It's such a relief to hear another success story where everything got resolved quickly without any major issues!
My paid family leave claim was denied and I have no idea why. Has anyone else dealt with this? I'm so frustrated and don't know what to do next. I really need this money to take care of my family member. Any advice on how to appeal or get more information about why it was denied?
I've been through this nightmare before! First, definitely appeal immediately - you usually have 20 days from the denial date, not 30. Don't wait for the explanation letter since it can take forever. When I appealed, I wrote a detailed letter explaining why I believed I qualified and resubmitted all my documents (even though I thought they already had them). Turns out they "lost" my doctor's certification form 🙄. The appeal process took about 6 weeks but I eventually got approved retroactively. Also try calling right at 8am or use that claimyr service someone mentioned - I was skeptical but desperate times call for desperate measures! Keep fighting, these denials are often administrative errors.
Wait, only 20 days?! I thought it was 30 too - that's scary how easy it would be to miss that deadline! Thanks for the heads up about resubmitting everything even if you think they have it. The fact that they "lost" your doctor's form is so typical 😡 but at least it worked out in the end. I'm definitely going to appeal right away and not wait around for that explanation letter. 6 weeks sounds brutal but getting approved retroactively makes it worth it. Did you have to do anything special during the appeal hearing or was it mostly just paperwork?
I'm so sorry you're dealing with this - the lack of explanation is the worst part! I went through a similar situation a few months ago. Here's what I learned: First, check your EDD online portal under "Inbox" - sometimes there's a message with more details that doesn't show up in the main notifications. Second, definitely call the PFL line at (877) 238-4373 first thing at 8am - I got through on my third try doing this. If you can't get through after a few days, the claimyr service people mentioned actually does work (used it myself). Most importantly, start your appeal process immediately even without the explanation letter - you can always add more info later. In my case, they denied me because my doctor used the wrong form (DE 2501 instead of DI 2501), which was a simple fix once I knew what the issue was. Don't give up - about 40% of appeals are successful!
This is incredibly helpful - thank you for breaking it down so clearly! I had no idea there were different doctor forms and that using the wrong one could cause a denial. That's exactly the kind of detail they should include in their denial notices! I'm going to check my online portal inbox right now and then try calling at 8am tomorrow. The 40% appeal success rate is actually encouraging - gives me hope that this might just be a fixable mistake. Really appreciate you sharing your experience! 🙏
Got an EDD address verification request yesterday for my wife's claim but I'm confused about how to respond. The letter directs us to upload address verification through an EDD webpage link (not asking for ID, SSN, or wage info - just address). The benefit year on the letter matches her actual benefit year and shows a deadline for document upload. We went ahead and submitted a recent bank statement through the link just to be safe, but when we check her UI Online portal everything looks normal - it shows 'maximum benefits paid' with no pending action required. I'm paranoid about scams but this seems legit? Has anyone else received address verification requests after their claim was already paid out? Just want to make sure we did the right thing.
This happened to me too about 6 months ago! I was super suspicious at first because it came weeks after my benefit year ended. What helped me verify it was legit was logging into my UI Online account and checking if there were any messages there about it (there weren't), and then I called the EDD tech support line to confirm the verification request was in their system. They told me it was part of their new automated audit process. I submitted a utility bill and never heard back, which apparently means everything was fine. The whole thing stressed me out way more than it needed to!
This is such a common concern now! I went through something very similar about 5 months ago - got an address verification request about 3 weeks after my claim ended and I was completely done with benefits. Like you, I was super paranoid it was a scam because the timing seemed so weird. But after calling EDD directly (took forever to get through) they confirmed it was part of their new post-payment audit system that they started implementing more heavily in 2023. The representative explained that these verifications are completely separate from the initial ID.me process and can happen months after your claim closes. I ended up submitting a recent credit card statement and never heard back, which I learned means everything was processed successfully. You definitely made the right call responding quickly with proper documentation - a bank statement is perfect for this type of verification. The whole process is really poorly explained by EDD but it's become their standard operating procedure now unfortunately.
Hi everyone, just made a video about how to call the EDD and reach a live human agent: https://youtu.be/-R4SqP7_JUA
I'm dealing with a similar situation - filed in December and still haven't received any payments despite submitting all requested documents. The "waiting period" status seems to be EDD's way of saying they're reviewing your for potential flags. From what I've read in other threads, this can take anywhere from 6-12 weeks unfortunately. Have you tried faxing your proof of residency in addition to mailing it? Sometimes that gets processed faster. Also, keep detailed records of every interaction and document you've submitted - dates, confirmation numbers, etc. This will help when you contact your assembly member. Hang in there, you're not alone in this frustrating process!
NeonNinja
Update for anyone following this thread - my direct deposit just hit my account about 5 minutes ago (9:45pm Tuesday). Seems like they're processing tonight for tomorrow morning availability. Hope everyone else gets their payments soon!
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Ravi Kapoor
AuthorTHANK YOU for the update! Just checked and mine's pending now too! Shows as arriving tomorrow. Such a relief. I'm definitely going to make a note of all the federal holidays for the rest of the year so I'm not caught off guard again.
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Tami Morgan
Just want to add my experience for future reference - I've been on unemployment for about 8 months now and holiday delays happen with every federal holiday. The key thing to remember is that if your payment status shows "paid" in the EDD portal, your money is coming - it's just the banking system that's delayed, not EDD itself. I keep a list of federal holidays on my phone now and plan accordingly. Also, if you have multiple bills due right after a holiday, some utility companies and landlords are understanding about the delay if you explain it's due to government payment processing. Better to communicate early than get hit with late fees!
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