I just went through this exact situation about 6 months ago and wanted to share what I learned. The anxiety is totally understandable - I was freaking out too when I realized I'd made the mistake! A few additional tips that helped me: 1. When you call EDD, try using the Spanish language option first, then press 0 to get transferred to an English-speaking agent. I know it sounds weird, but I've heard the wait times are sometimes shorter that way. 2. If you're having trouble getting through by phone, you can also try the UI Online "Contact EDD" feature as a backup. While it's slower than calling, at least you'll have written documentation that you reported the error on a specific date. 3. Don't stress too much about the repayment amount - in my case, it was only about $47 for the week I messed up. Much less scary than I thought it would be. The most important thing is that you caught this quickly and you're being proactive. EDD really does handle honest mistakes differently than intentional misrepresentation. You're going to get through this just fine! Keep us posted on how the call goes - rooting for you!

I just wanted to add my voice to all the support here - you're absolutely doing the right thing by addressing this immediately! I work in HR and deal with unemployment issues regularly, and I can tell you that self-reporting errors is always the best approach. One thing I haven't seen mentioned yet is that you might want to check if your employer reported your wages correctly to EDD for that week. Sometimes certification errors get compounded if there are also reporting discrepancies on the employer side. When you call EDD, you could ask them to verify what wages were reported by your restaurant for that specific week. Also, since you work in food service where tips are involved, make sure you're clear about whether your reported earnings included tips or just your hourly wage. EDD needs the total gross earnings including tips for that week. The fact that you caught this so quickly and are being proactive will definitely work in your favor. Most people in your situation get everything resolved without major issues. Hang in there!

So glad you found it in the spam folder! This is such a common issue - EDD emails get filtered out by spam filters all the time. For anyone else reading this thread, it's worth setting up a filter or rule in your email to automatically move emails from @edd.ca.gov to your main inbox. Also, if you're still having trouble finding your EDDCAN, try looking at any correspondence about overpayments, disqualifications, or appeals - those letters almost always include it since they need to reference your specific account. The number format is usually something like 1234567890 (10 digits) and might be labeled as "EDD Customer Account Number," "EDDCAN," or sometimes just "Account Number" depending on which form you're looking at.

This is such a great success story! I'm so happy you found the EDDCAN in the spam folder - that's honestly the first place I tell people to check now when they have EDD issues. I went through something similar last year and it's amazing how much stress one missing number can cause. For future reference, you can also find your EDDCAN on the EDD debit card letter they send (if you opted for the card instead of direct deposit). It's usually printed right below your name on that correspondence. Hope his payments clear quickly now that you've got everything sorted out!

Remember to continue certifying for benefits even while waiting for this issue to be resolved. Many people make the mistake of stopping certification during pending issues, which can create even more problems. The system will show the weeks as "disqualified" until your interview is completed and issue resolved, but at least the weeks will be in the system if the determination is eventually in your favor.

Yes, absolutely continue certifying. The system will process your certifications even with a pending issue. If the issue is resolved in your favor, those weeks can then be paid retroactively without further action needed from you. Also, I want to clarify something: when you submit your explanation through UI Online, make sure you specifically request a new interview appointment. Sometimes they process the explanation but don't automatically reschedule unless explicitly requested. And don't worry too much - car breakdowns with documentation are generally accepted as good cause for missing interviews. I've helped several clients through this exact situation.

Just wanted to add my recent experience - filed my UI claim on March 15th after being laid off from my retail job. Got approved yesterday (March 28th) so exactly 13 days, which was actually faster than their 2-week estimate! I think what helped was that I had all my documents ready and my employer didn't contest it. The key things I did: checked UI Online daily, responded to one request for additional wage verification within 24 hours, and started my certifications immediately even while pending. Already set up my Money Network card too. Seems like if you have a straightforward case with no complications, they're actually meeting or beating their timeline estimates in 2025. Hope this helps ease some anxiety!

Just wanted to share my recent experience as another data point! Filed my claim on March 22nd after being laid off from my tech support job. Got my approval notification this morning (March 29th) - so exactly 7 days! I was honestly shocked because I was expecting the full 2 weeks. My situation was pretty straightforward though - single employer for 2+ years, clear layoff documentation, and I had already done the ID.me verification last year when I helped my sister with her claim. I think having that ID verification already done might have sped things up? Also made sure to upload my final paystub and layoff letter right when I filed, even though they didn't specifically request them yet. Currently waiting for my Money Network card info to set that up. Seems like 2025 processing times are much better than the horror stories from 2020-2021!

Thank you so much! I'll try faxing my documentation tomorrow. Really appreciate the specific advice!

I'm going through something very similar right now! Had my eligibility interview about 10 days ago for accidentally reporting wrong information on my claim, and I also have two certifications stuck in pending. It's incredibly stressful not knowing when this will get resolved, especially when bills are piling up. From what I've learned lurking in this community, the 14-day conditional payment rule exists but isn't automatic - you have to specifically ask for it when you call. The challenge is actually getting through to someone who knows about it. I've been trying the phone lines daily with no luck. @8629e7c18e98 Have you tried calling early in the morning right when they open? I heard that's sometimes the best time to get through, though I haven't had success yet myself. Also keeping my fingers crossed that both our situations get resolved soon - this waiting game is brutal!