EDD not updating return-to-work date after doctor sent medical certificate 2 weeks ago. No payments since early November. Help!
Hey everyone, I'm having an issue with my unemployment claim. My doctor sent in a medical certificate to update my return to work date to early December, but it's not showing up online. It's been two weeks since they sent it, and I haven't received any payments since early November. Has anyone else dealt with this? Any advice on how to get this sorted out?
24 comments
Tom Maxon
I found a way to solve unemployment claim update delays, watch this: https://www.youtube.com/watch?v=cGHthoy4Aqs
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Sophie Footman
Ugh, I feel your pain. The EDD system is so slow to update sometimes. Have you tried calling them? That's usually the fastest way to get things sorted out, even though it's a pain to get through.
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Daniel Rivera
I've been trying to call for days but can't get through. It's so frustrating! 😤
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Connor Rupert
Pro tip: call right when they open. I usually have better luck getting through then.
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Molly Hansen
Calling is useless. I spent 3 hours on hold last week only to get disconnected. The whole system is a joke 🤡
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Brady Clean
I had a similar issue last year. What worked for me was faxing the medical certificate directly to EDD. Make sure to include your claim number on every page. It took about a week, but they finally updated my info.
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Daniel Rivera
Thanks for the tip! I'll give that a try. Do you happen to remember the fax number?
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Brady Clean
I think it was 1-855-027-5709, but double check on the EDD website to make sure it hasn't changed.
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Skylar Neal
Have you checked your UI Online account? Sometimes they update the info there before sending out payments. Also, make sure you're still certifying for benefits even if you haven't been paid recently.
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Vincent Bimbach
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining how it works: https://youtu.be/Ize0EkN4HDI
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Kelsey Chin
Sounds sketchy. Is this legit? Has anyone else tried it?
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Norah Quay
20 bucks? No way, that's a rip-off. 🙄
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Vincent Bimbach
I know it sounds weird, but I swear it worked for me. Saved me hours of frustration. Worth every penny imo.
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Leo McDonald
Can you give more details about how it works? Do they just keep redialing for you?
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Vincent Bimbach
Basically, yeah. They have some automated system that navigates the phone tree and waits on hold. When a real person picks up, it calls your phone. Pretty clever actually.
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Jessica Nolan
Listen up, because I've been through this rodeo before. Here's what you need to do: 1. Keep certifying for benefits every two weeks, even if you're not getting paid. This keeps your claim active. 2. Send a secure message through your UI Online account. Be specific about the date your doctor sent the certificate and your updated return-to-work date. 3. If you can, get another copy of the medical certificate from your doctor and upload it directly to your UI Online account. 4. Keep calling. I know it sucks, but persistence pays off. Try different times of day. 5. If all else fails, contact your local state representative's office. They often have liaisons who can help push things through with EDD. Remember, document EVERYTHING. Every call, every letter, every online message. You might need it later. Hang in there. The system is frustrating, but you'll get through this. 💪
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Daniel Rivera
Wow, thank you so much for this detailed response! I'll definitely follow these steps. Really appreciate the help! 🙏
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Angelina Farar
This is gold. Mods should pin this comment!
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Sebastián Stevens
have u tried going to ur local edd office? sometimes face-to-face works better than all this online/phone stuff
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Bethany Groves
Most offices are still closed for walk-ins due to COVID. Check the EDD website for current status.
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KingKongZilla
This happened to me too! Turns out they had my fax number wrong in there system so the updated info wasnt getting through. Double check all ur contact info is correct
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Rebecca Johnston
Not to be that guy, but are you sure your doctor actually sent the certificate? I'd follow up with their office just to be 100% certain.
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Daniel Rivera
Good point. I'll give them a call tomorrow to confirm.
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Nathan Dell
edd is the worst. i swear they make everything complicated on purpose. good luck op, your gonna need it 😩
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