EDD keeps using wrong return-to-work dates on UI extensions - haven't been paid!

I found a way to solve EDD doctor's return-to-work date issue, watch this: https://www.youtube.com/watch?v=gGsBblRHiJE

Ugh, that sucks! I had a similar issue last year. Have you tried calling EDD to explain the situation? They might be able to override those dates in their system.

This is a common problem, unfortunately. Here's what you need to do: 1. Contact your doctor's office and explain the issue. Ask them to resubmit your extension without a return-to-work date. 2. If they've already submitted it, request a corrected form. 3. Once you have the correct form, fax it to EDD (yes, they still use fax 🙄). 4. Follow up with a phone call to EDD to ensure they received the corrected form. 5. Keep detailed records of all communications. It might take some time, but stay persistent. Good luck!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

have you tried going to ur local edd office? sometimes face-to-face is better than phone tag

The whole system is broken af 🤬 I've been dealing with similar bs for months now. Good luck, OP. You're gonna need it.

Quick question - are you on regular UI or on disability? The process might be slightly different depending on which one you're on.

Have you considered reaching out to your local state representative? Sometimes they can help cut through the red tape.

I went through this exact same issue earlier this year! The key is to be super clear with your doctor's office about what needs to be left blank. I actually printed out the form and highlighted the section that should NOT have a return-to-work date, then brought it to them in person. Sometimes they automatically fill it out thinking they're being helpful, but it just creates more problems. Also, once you get the corrected form, I'd recommend both faxing AND mailing it to EDD - redundancy helped me avoid further delays. Hang in there, it's frustrating but fixable!

I'm dealing with something similar right now! My doctor's office keeps automatically filling in return-to-work dates even though I've told them multiple times to leave it blank. It's like they don't understand how it messes up the whole process. I'm going to try the highlighting approach that CosmicCaptain mentioned - seems like a visual cue might finally get through to them. Has anyone had luck getting EDD to retroactively fix payments once the correct paperwork goes through, or do you have to start the whole process over again?

I'm new to this community but dealing with a similar nightmare right now. My doctor's office filled in a return-to-work date on my last extension even though I specifically told them to leave it blank, and now my payments are completely frozen. Reading through everyone's advice here is giving me hope though! I'm definitely going to try the highlighting approach and calling first thing in the morning. It's so frustrating that such a small mistake can completely derail everything. Has anyone had success getting their doctor's office to actually understand why this matters so much? I feel like I'm talking to a brick wall when I try to explain it to them.

I'm going through this exact same situation right now! My doctor's office has done this THREE times despite me explaining the issue each time. What's really helped me is creating a one-page "cheat sheet" that I give them every time I need an extension form filled out. It has the specific field circled in red with "LEAVE BLANK - DO NOT FILL" written next to it, plus a brief explanation of why. I also started asking to speak directly with whoever will be filling out the form, not just the receptionist. It's extra work but it's saved me from more delays. Also, pro tip: if you do have to resubmit corrected paperwork, ask EDD for the confirmation number when you fax it - that way you have proof they received it if there are any issues later!