EDD keeps using wrong return-to-work dates on UI extensions - haven't been paid!
Hey everyone, I'm having an issue with my unemployment benefits. My doctor's office keeps putting return to work dates on my extensions when they should be left blank. This is causing problems with my claim and I haven't received my money since my last extension. Has anyone else dealt with this? Any advice on how to fix it?
20 comments

Tom Maxon
I found a way to solve EDD doctor's return-to-work date issue, watch this: https://www.youtube.com/watch?v=gGsBblRHiJE
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Nia Watson
Ugh, that sucks! I had a similar issue last year. Have you tried calling EDD to explain the situation? They might be able to override those dates in their system.
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Micah Trail
AuthorI've tried calling but can never get through 😫 It's so frustrating!
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Alberto Souchard
Pro tip: call right when they open. I usually get through within 15 minutes that way.
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Micah Trail
AuthorThanks for the tip! I'll give that a shot tomorrow morning.
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Katherine Shultz
This is a common problem, unfortunately. Here's what you need to do: 1. Contact your doctor's office and explain the issue. Ask them to resubmit your extension without a return-to-work date. 2. If they've already submitted it, request a corrected form. 3. Once you have the correct form, fax it to EDD (yes, they still use fax 🙄). 4. Follow up with a phone call to EDD to ensure they received the corrected form. 5. Keep detailed records of all communications. It might take some time, but stay persistent. Good luck!
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Micah Trail
AuthorWow, thank you so much for the detailed advice! I'll definitely follow these steps.
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Marcus Marsh
This is solid advice. I'd add: make sure to get the name of every EDD rep you talk to. It helps if you need to reference the convo later.
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Hailey O'Leary
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Cedric Chung
Sounds too good to be true. Is this legit?
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Hailey O'Leary
Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Talia Klein
20 bucks to avoid hours on hold? Sign me up! 🙌
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Maxwell St. Laurent
have you tried going to ur local edd office? sometimes face-to-face is better than phone tag
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PaulineW
The whole system is broken af 🤬 I've been dealing with similar bs for months now. Good luck, OP. You're gonna need it.
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Annabel Kimball
Preach! 🙌 EDD needs a complete overhaul.
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Chris Elmeda
Quick question - are you on regular UI or on disability? The process might be slightly different depending on which one you're on.
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Micah Trail
AuthorI'm on regular UI. Does that change things?
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Chris Elmeda
Gotcha. For UI, def follow what {profile 3} said. If you were on SDI, you'd need to go through their separate process. But for UI, those steps should work!
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Jean Claude
Have you considered reaching out to your local state representative? Sometimes they can help cut through the red tape.
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CosmicCaptain
I went through this exact same issue earlier this year! The key is to be super clear with your doctor's office about what needs to be left blank. I actually printed out the form and highlighted the section that should NOT have a return-to-work date, then brought it to them in person. Sometimes they automatically fill it out thinking they're being helpful, but it just creates more problems. Also, once you get the corrected form, I'd recommend both faxing AND mailing it to EDD - redundancy helped me avoid further delays. Hang in there, it's frustrating but fixable!
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