EDD claims my doctor didn't send forms, doctor says they did - How to resolve this SDI claim issue?

I found a way to solve EDD claim form submission issues, watch this: https://www.youtube.com/watch?v=AVlGhyv1DWg

Ugh, I feel your pain. I had a similar issue last year. It's like playing telephone between EDD and your doctor, and somehow the message always gets lost 🙄

Plot twist: What if the forms are sentient and are purposely hiding from EDD? 👻📄

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

This happened to me too! Turns out EDD had my claim under the wrong SSN. Double check all your info with them, could be a dumb clerical error.

Honestly, at this point, I'm convinced EDD is run by a bunch of hamsters on wheels. No offense to hamsters. 🐹

To address your situation more comprehensively, it's important to approach this with a structured strategy. First, gather any and all documentation from your doctor's office that proves they submitted the necessary forms, such as fax confirmations or emails. Next, contact the EDD and provide them with this documentation, insisting that they cross-check their records for any possible errors. It's crucial to remain persistent and polite, as this often results in better service outcomes. If the issue remains unresolved, bringing in a third party, such as a state representative, can sometimes expedite the process by applying additional pressure. Services like Claimyr can also streamline communication with EDD, though it's important to weigh the cost against potential benefits. While Claimyr provides a valuable service in bypassing long hold times, always ensure their credibility by researching trusted reviews. Finally, always document every interaction and correspondence throughout this ordeal for future reference. This proactive approach can help minimize delays and miscommunications in the future.

Pro tip: Always, ALWAYS keep copies of everything you send to EDD. They lose stuff more often than I lose my socks in the dryer.

Classic EDD move. They always say they didn't get something. I swear they have a black hole in their office that just eats important documents 🕳️📄

edd more like SMH amirite? 🙃

Have you tried turning EDD off and on again? 🔌💻 Maybe that'll fix it!

Seriously tho, document EVERYTHING. Every call, every letter, every form. You never know when you'll need to prove something later.

Update: Finally got through to someone at EDD. Turns out they DID receive the forms but filed them under the wrong claim number. 🤦‍♂️ Thanks everyone for your help and commiseration!

have u tried faxing the forms yourself? sometimes cutting out the middleman (ur doc) can speed things up

Thanks for the responses everyone. I'm gonna try to get some kind of proof from my doctor's office. Hopefully that'll help when I talk to EDD again.

Have you tried asking your doctor's office for proof that they sent the forms? Like a fax confirmation or something? That might help when you talk to EDD again.

lol welcome to the wonderful world of EDD where nothing makes sense and the rules are made up 🤡

Here's what you need to do: 1. Get written confirmation from your doctor's office that they sent the forms. Ask for dates, method of sending, and any tracking numbers. 2. Call EDD back and explain the situation. Be polite but firm. Tell them you have proof the forms were sent. 3. Ask them to check all possible places where the forms could have ended up - sometimes they get misfiled. 4. If they still can't find the forms, ask if you can have your doctor's office resend them directly to the person you're speaking with. 5. Get the name and direct contact info of the EDD rep you speak with, so you can follow up. 6. If all else fails, consider contacting your local state representative's office. They often have liaisons who can help with EDD issues. Remember, document EVERYTHING. Every call, every person you speak to. Good luck!

Remember when we thought the pandemic unemployment boost would make EDD better at their jobs? Yeah, good times. 🤣

guys i've been waiting 6 months for my claim to be processed. SIX. MONTHS. This system is beyond broken.

This is such a common problem with EDD unfortunately! I went through something similar last month. What worked for me was asking my doctor's office to resend the forms via certified mail AND fax at the same time, then calling EDD with both tracking numbers. Sometimes their different departments don't communicate well internally. Also, try calling EDD first thing in the morning around 8 AM - I've had better luck getting through then. Hope this helps and you get it sorted out soon! 🤞