EDD claims my doctor didn't send forms, doctor says they did - How to resolve this SDI claim issue?
So I'm having this issue with my unemployment claim. I called the office and they said my medical provider never sent in the forms. But here's the thing, I talked to my doctor's office and they swear they sent everything in. I'm stuck in the middle and don't know what to do. Has anyone else dealt with this kind of mess? It's so frustrating when you're trying to get your benefits and everyone's pointing fingers at each other. Any advice on how to sort this out?
48 comments
Tom Maxon
I found a way to solve EDD claim form submission issues, watch this: https://www.youtube.com/watch?v=AVlGhyv1DWg
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Dominique Adams
Ugh, I feel your pain. I had a similar issue last year. It's like playing telephone between EDD and your doctor, and somehow the message always gets lost 🙄
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Marilyn Dixon
It's so true. It's frustrating how a single missing link can cause so many delays. I hope they can streamline the process someday.
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Mason Lopez
Plot twist: What if the forms are sentient and are purposely hiding from EDD? 👻📄
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Vera Visnjic
I'm starting to believe that's the only logical explanation for this chaos!
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Liam Duke
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Manny Lark
Wait, you have to PAY to talk to EDD? That's messed up.
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Rita Jacobs
Is this legit? Sounds kinda scammy tbh
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Liam Duke
Yeah, I know it sounds weird, but it's not a scam. It's just a service that calls for you. You're paying for the convenience, not to talk to EDD directly. Saved me hours of frustration.
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Khalid Howes
$20 to avoid hours on hold? Sign me up! 💸
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Ben Cooper
It's a shame we have to pay for such a service, but considering the time saved, it might be worth it for some.
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Darren Brooks
This happened to me too! Turns out EDD had my claim under the wrong SSN. Double check all your info with them, could be a dumb clerical error.
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Rosie Harper
Oh wow, that's frustrating. Definitely good advice to double-check everything.
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Demi Hall
Honestly, at this point, I'm convinced EDD is run by a bunch of hamsters on wheels. No offense to hamsters. 🐹
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Mateusius Townsend
Haha, poor hamsters! They'd probably do a better job though!
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Honorah King
To address your situation more comprehensively, it's important to approach this with a structured strategy. First, gather any and all documentation from your doctor's office that proves they submitted the necessary forms, such as fax confirmations or emails. Next, contact the EDD and provide them with this documentation, insisting that they cross-check their records for any possible errors. It's crucial to remain persistent and polite, as this often results in better service outcomes. If the issue remains unresolved, bringing in a third party, such as a state representative, can sometimes expedite the process by applying additional pressure. Services like Claimyr can also streamline communication with EDD, though it's important to weigh the cost against potential benefits. While Claimyr provides a valuable service in bypassing long hold times, always ensure their credibility by researching trusted reviews. Finally, always document every interaction and correspondence throughout this ordeal for future reference. This proactive approach can help minimize delays and miscommunications in the future.
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Gemma Andrews
Pro tip: Always, ALWAYS keep copies of everything you send to EDD. They lose stuff more often than I lose my socks in the dryer.
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Pedro Sawyer
I've learned this the hard way. Copies are your best friend.
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Angel Campbell
Classic EDD move. They always say they didn't get something. I swear they have a black hole in their office that just eats important documents 🕳️📄
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Payton Black
Hah! Maybe there's a Bermuda Triangle of lost paperwork in their office.
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Elliott luviBorBatman
edd more like SMH amirite? 🙃
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Mae Bennett
Have you tried turning EDD off and on again? 🔌💻 Maybe that'll fix it!
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Beatrice Marshall
If only that IT trick worked on everything!
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Jake Sinclair
Seriously tho, document EVERYTHING. Every call, every letter, every form. You never know when you'll need to prove something later.
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Brielle Johnson
This cannot be stressed enough. It can save you from a lot of headaches.
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Isabel Vega
Update: Finally got through to someone at EDD. Turns out they DID receive the forms but filed them under the wrong claim number. 🤦♂️ Thanks everyone for your help and commiseration!
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Kara Yoshida
Classic EDD move. Glad you got it sorted out!
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Philip Cowan
Wrong claim number? I swear they do this on purpose to mess with us 😤
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Caesar Grant
Congrats on solving the mystery! Now prepare for your next EDD adventure... 🕵️♂️
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Lena Schultz
Good to hear you got it resolved. Hope it all goes smoothly from here on!
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Naila Gordon
have u tried faxing the forms yourself? sometimes cutting out the middleman (ur doc) can speed things up
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Cynthia Love
That's a smart approach. Sometimes direct action is the best way.
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Harold Oh
Thanks for the responses everyone. I'm gonna try to get some kind of proof from my doctor's office. Hopefully that'll help when I talk to EDD again.
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Louisa Ramirez
Have you tried asking your doctor's office for proof that they sent the forms? Like a fax confirmation or something? That might help when you talk to EDD again.
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TommyKapitz
Always a good idea to have proof, especially when dealing with bureaucracies like EDD.
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Darcy Moore
lol welcome to the wonderful world of EDD where nothing makes sense and the rules are made up 🤡
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Dana Doyle
Not to mention how long everything takes. It's like they're operating in a different time zone.
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Harold Oh
Here's what you need to do: 1. Get written confirmation from your doctor's office that they sent the forms. Ask for dates, method of sending, and any tracking numbers. 2. Call EDD back and explain the situation. Be polite but firm. Tell them you have proof the forms were sent. 3. Ask them to check all possible places where the forms could have ended up - sometimes they get misfiled. 4. If they still can't find the forms, ask if you can have your doctor's office resend them directly to the person you're speaking with. 5. Get the name and direct contact info of the EDD rep you speak with, so you can follow up. 6. If all else fails, consider contacting your local state representative's office. They often have liaisons who can help with EDD issues. Remember, document EVERYTHING. Every call, every person you speak to. Good luck!
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Amun-Ra Azra
Wow, thank you so much for this detailed advice! I'll definitely follow these steps. Really appreciate you taking the time to write all this out.
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Summer Green
This is solid advice. I'd add one thing: if you fax anything to EDD, keep the fax confirmation. They've tried to tell me they didn't receive faxes before, but I had proof.
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Gael Robinson
Contacting your state rep is key! I did this and suddenly EDD became WAY more helpful. It's like magic 🪄
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Edward McBride
It's amazing how much pressure a state rep can put on them. Always worth a shot if you're feeling stuck!
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Saanvi Krishnaswami
Remember when we thought the pandemic unemployment boost would make EDD better at their jobs? Yeah, good times. 🤣
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Demi Lagos
I know right? It seemed like there was so much promise for improvement.
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Melina Haruko
guys i've been waiting 6 months for my claim to be processed. SIX. MONTHS. This system is beyond broken.
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Isabel Vega
Oh man, that's rough. I'm so sorry you're dealing with that. Have you tried reaching out to your local rep?
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Dallas Villalobos
6 months?! And I thought my 2 month wait was bad. Sending good vibes your way, hope it gets resolved soon! 🙏
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Reina Salazar
That's incredibly frustrating. Maybe consider looking into Claimyr to expedite the process?
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