Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I just went through this process last month and wanted to share what worked for me! First, definitely get your driver's license updated at the DMV - they'll need to see that your ID matches your new name. Then I submitted everything through the online portal instead of mailing (way faster!). You'll need: 1) Legal document showing name change (marriage cert, divorce decree, etc.) 2) Updated ID with new name 3) Completed change of information form from their website. Make sure to scan everything in high quality and write a brief cover letter explaining what you're requesting. The whole thing took about 3 weeks for me. One heads up - my payments did get paused for about a week during the review, but they backdated everything once approved. Don't stress if that happens! The online system is actually pretty reliable now compared to a few years ago. Good luck! 🍀
This is super helpful, thank you! Just to clarify - when you say they paused your payments for a week, did you still need to certify during that time? I'm worried about missing a certification week while they're reviewing everything. Also, did you have to do anything special to get the payments backdated or did that happen automatically once they approved the change?
I'm currently going through this process too! Based on everyone's advice here, I'm planning to update my driver's license first at the DMV, then submit everything through the online portal. One question I have - for those who successfully changed their name, did you need to provide any additional proof of identity beyond the legal name change document and updated ID? I'm wondering if they require things like Social Security card or birth certificate as well. Also, has anyone had experience with name changes due to divorce specifically? I have my divorce decree but want to make sure that's sufficient documentation. Thanks for all the helpful info everyone - this thread has been a lifesaver! 🙏
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I went through the exact same situation in February - got cut from 40 to 22 hours. The EDD website was confusing but I finally figured it out. One tip: after you apply, there's a mandatory one-week waiting period before benefits start. So you won't get paid for the first week you certify for - that threw me off when I first saw my claim summary. Also check out the Work Sharing program if your company has multiple employees in the same boat: https://edd.ca.gov/en/Unemployment/Work_Sharing_Program/
Thank you for that heads-up about the waiting week! That's super helpful to know for budgeting purposes. I'll look into the Work Sharing program too, though I'm not sure if other employees had their hours cut or if it's just me.
Just wanted to add another perspective here - I was in a similar situation last fall when my hours got cut from 35 to 18 per week. The partial UI definitely helped, but I'd also suggest looking into local food banks and utility assistance programs while you're waiting for your claim to process. In my area, 211 (dial 2-1-1) connected me to emergency rent assistance that helped bridge the gap during that first month. Also, if you have any skills like tutoring, pet sitting, or handyman work, consider picking up some gig work - just make sure to report those earnings accurately when you certify. The combination of partial UI plus a few extra gig hours helped me stay afloat until I found a better full-time position. Hang in there - this situation is temporary even though it feels overwhelming right now!
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One more crucial step: Once you've reported the fraud, monitor your credit reports closely for at least a year. The person who stole your identity for EDD fraud may try to use your information for other types of fraud as well. You're entitled to free weekly credit reports through April 2025 at www.annualcreditreport.com from all three major credit bureaus. Set calendar reminders to check them regularly.
I didn't realize we could get weekly reports now - that's really helpful. I'll definitely set up a regular schedule to check them. This whole situation has me paranoid about what other information they might have stolen.
Update: I tried several of the suggestions here this morning. After trying to call EDD directly and getting nowhere, I used Claimyr and actually got through to a real person within 30 minutes! The agent transferred me to their fraud department where I reported everything. They're sending me the Form 2362E to complete, and I also filed the FTC report and froze my credit at all three bureaus. Still need to file the police report tomorrow. Thank you everyone for your help - I feel like I'm finally making progress!
That's awesome that Claimyr worked for you! I'm dealing with a similar situation and was hesitant to try a third-party service, but seeing your success gives me confidence. How long did they say it would take for EDD to actually stop the fraudulent claim once you submitted the Form 2362E? I'm worried about more benefits being paid out in my name while this gets processed.
So glad Claimyr worked for you too! The EDD agent told me they would put an immediate hold on any further benefit payments while they investigate, which should happen within 1-2 business days of submitting the completed Form 2362E. She said the full investigation could take 4-6 weeks, but the important thing is stopping additional fraudulent payments right away. I'd definitely recommend trying Claimyr - I was skeptical about using a third-party service too, but it was totally legitimate and saved me so much frustration. Just make sure you have all your documents ready before calling!
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I'm dealing with this exact same issue right now! Just switched from the Money Network card to direct deposit with US Bank last Friday and my status changed to "paid" on Tuesday morning. This thread has been incredibly helpful - I had no idea about the additional verification process for first-time direct deposits. The Money Network card was terrible but at least it loaded immediately, so this waiting period is making me super anxious especially with bills coming up. It's so frustrating that EDD doesn't explain any of this upfront! Based on everyone's experiences here, I'm planning to wait until Monday before I start panicking. Really appreciate @Norman Fraser for documenting the whole timeline and keeping us updated - it's so reassuring to see that it actually worked out after 3 business days. Fingers crossed mine follows the same pattern!
@Zainab Ali I totally understand the anxiety! I just went through the same process last month when I switched from Money Network to direct deposit with Wells Fargo. The first payment took exactly 4 business days after showing paid "status," which had me checking my bank account obsessively. What helped me was setting a specific date to start worrying - sounds like you re'doing the same thing by planning to wait until Monday. The good news is that once this first payment goes through, all the subsequent ones should be much faster and more predictable. This thread really is a lifesaver for understanding what s'actually normal vs what EDD tells us which (is basically nothing! .)Keep us posted on when yours comes through!
@Zainab Ali You re'so right about the anxiety! I switched from Money Network to direct deposit with Credit Union about 6 months ago and went through the exact same stress. The first payment took 5 business days which felt like forever, but every payment since then has been super reliable - usually 1-2 days max after it shows paid. One thing that helped me was downloading my bank s'mobile app notifications so I d'get an alert the moment anything deposited instead of constantly checking. The waiting is definitely the worst part but based on all the experiences shared here, it sounds like you re'right on track for a normal timeline. Monday seems like a reasonable deadline to start following up!
This thread is amazing - I'm going through the exact same situation right now! Switched from Money Network to direct deposit with US Bank on Monday and my status changed to "paid" yesterday morning. I was starting to panic thinking something went wrong since I'm so used to the Money Network card loading instantly (literally the only good thing about that awful card). Reading everyone's experiences here is such a relief - I had no idea about the extra verification process for first-time direct deposits after switching payment methods. It's so frustrating that EDD doesn't communicate any of this! They should really put a notice when you switch that says "expect 3-5 business days for your first direct deposit." Based on all the timelines shared here, I'm planning to wait until Friday before I start worrying. Really appreciate @Norman Fraser for documenting everything and providing updates - it's incredibly helpful to see the actual timeline vs just wondering what's normal. Will definitely update once mine hits!
Samantha Johnson
That sounds like a good plan. One more tip: if you do end up visiting an office in person, bring EVERYTHING with you - your ID, Social Security card, the employer form, any EDD paperwork you've received, and even screenshots of your online account showing the pending status. Better to have too much documentation than not enough. Good luck!
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LilMama23
I'm dealing with something very similar right now! My claim has been pending for 3 weeks because they can't reach my former employer. The frustrating part is that I have all the documentation they need - pay stubs, my final paycheck showing the end date, and even a letter from HR confirming my employment dates. But EDD seems stuck on trying to contact the employer directly instead of just accepting the documents I already have. From reading everyone's responses here, it sounds like the interview you had might actually move things forward even though it felt useless. I'm going to try the Claimyr service that @Nick mentioned - I've been trying to call EDD for days with no luck. Has anyone else here had success getting their employer verification issues resolved without EDD actually reaching the employer? I'm wondering if having solid documentation is enough or if they really need that employer contact.
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Aisha Abdullah
•@LilMama23 I'm in almost the exact same boat! I also have all my documentation ready but they seem fixated on contacting the employer. From what I've learned reading through this thread, it sounds like having solid documentation should be enough in most cases. @Samantha mentioned that the interview process is often just to document that they attempted employer contact, which then allows them to move forward based on your provided information. I'd definitely recommend trying Claimyr if you can't get through by phone - several people here have had success with it. Also, @Victoria mentioned that her cousin who works at EDD says the employer verification system is a mess right now with outdated addresses, so hopefully they're processing claims based on claimant documentation more often. Let me know how it goes for you! We can update each other on our progress since we're dealing with the same issue.
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