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My husband got disqualified from benefits after his phone interview last month and we filed an appeal right away. His hearing is scheduled for April 7th, 2025 (just got the notice yesterday). Someone told us we should request a copy of his 'case file' before the hearing to see what evidence EDD is using against him. How exactly do we do this? Do we call the Appeals office directly or is there a form we need to fill out? The notice has a phone number but of course nobody answers when we call. We're really stressed because he was let go after 12 years at his company and they're claiming misconduct but it was definitely a layoff situation. Any advice from someone who's been through this process would be super helpful!
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That's absolutely unacceptable behavior from the EDD representative. It sounds like she deliberately flagged your account out of spite, which is a serious abuse of power. Here are some steps you can take: 1) Document everything - write down the exact time/date of the call and what was said, 2) File a complaint with EDD's customer service supervisor about the representative's unprofessional conduct, 3) Contact your local assembly member's office - they have dedicated EDD liaisons who can help resolve these issues, 4) Try calling back to speak with a different representative who can review your account and reverse any fraudulent flags. Since you were already verified through and have been receiving payments, this is clearly retaliation. Don't let one bad agent derail your legitimate claim!
This is exactly the right approach! I've seen this happen to other people where vindictive representatives abuse their power. The assembly member route is especially effective - mine helped me resolve a similar issue in just a few days when EDD was giving me the runaround for weeks. Also keep copies of all your verification documents handy when you call back, since you'll likely need to prove you were already verified. It's infuriating that one person's bad attitude can mess with your livelihood like this.
I filed an appeal for my EDD disqualification about 6 weeks ago and mailed all my supporting documents to the Appeals Board right after. So far, complete silence - no hearing date, no confirmation, nothing. Meanwhile, I just got a notice demanding I repay $4,200 they initially gave me before disqualifying my claim, saying I need to pay immediately or face collections! My question is: do I legally have to repay this money while my appeal is still pending? And if I win my appeal later, will they even refund what I paid? This system feels rigged against us. I can barely make rent and now they want thousands back before I even get a chance to present my case. Has anyone dealt with this nightmare scenario?
I see a lot of conflicting advice here, so let me clarify as someone familiar with the process. You have several options during an appeal: 1. Request a Stay of Collection (form DE 1447) - this is your BEST option 2. Set up a minimal payment plan as a backup if stay is denied 3. Request a waiver of overpayment if repayment would cause financial hardship Collection CAN legally proceed during appeal unless you get the stay. If you win your appeal, you'll receive a Notice of Affirmative Decision and any payments made will be refunded, but this can take 30-45 days to process. Current appeal timelines in California are running 8-12 weeks minimum. Call the Appeals office directly (not regular EDD) at their specific number to check your status.
I'm dealing with a similar situation right now - got my overpayment notice last week for $3,800 while my appeal has been pending for 5 weeks. The whole thing is so intimidating! Reading through everyone's advice here, it sounds like the DE 1447 form for Stay of Collection is definitely the way to go. One thing I'm curious about - has anyone had experience with how long it takes for EDD to actually process the stay request? I'm worried they'll start collection actions before they even review my stay form. Also, if anyone knows whether I should send the form certified mail or if regular mail is fine? I don't trust anything to get to EDD these days without proof of delivery. The stress of this whole process is unreal. It feels like you're guilty until proven innocent with their system.
Quick question for fellow actors on unemployment in California! I'm certifying for benefits and EDD is specifically asking for my work search activities from 11/10-11/16/2025. I have a talent agent who regularly submits me for commercial and film auditions. Does anyone know if having my agent submit me for casting director auditions counts as an acceptable work search activity? I do have some other job applications I can list for that week, but would like to include my agent submissions too since that's technically how I find work in my industry. Anyone have experience with this? Thanks in advance!
One more thing to add - when I documented my agent submissions, I made sure to include: - The specific project name - The role I was submitted for - The production company - The date of submission - Any follow-up actions I took (like sending a thank you email after auditions) This level of detail made it clear to EDD that these were legitimate work search activities. The key is showing that you're actively engaged in the process, not just passively letting your agent do everything. Also, don't forget to mention any informal networking you did with industry contacts. Those count too!
I'm also navigating this as a freelance voice actor! From what I've learned through my own EDD experience, agent submissions absolutely do count, but I'd recommend mixing them with some direct outreach too. What really helped me was creating a simple spreadsheet tracking: - Agent submissions (with project names and dates) - Direct pitches I sent to production companies - Industry networking (even virtual events count!) - Skills development (like voice coaching sessions) The EDD rep I spoke with emphasized that they want to see you're making "reasonable efforts" specific to your industry. Since acting work primarily comes through agents and casting directors, those submissions are totally legitimate work search activities. Pro tip: Save any emails from your agent about submissions - even just a quick "submitted you for XYZ project" text counts as documentation. Good luck with your certification!
Both actually count! For direct pitches, I mean both cold outreach (sending your materials to production companies that might need voice talent) and responding to specific casting notices or job postings. The key is being able to document what you did - like "emailed headshot/reel to ABC Productions for potential commercial work" or "submitted application for narrator role posted on Casting Networks." Even reaching out to past clients about potential new projects counts. EDD basically wants to see that you're actively pursuing work opportunities in your field, whether that's through your agent or your own efforts. The more variety you can show in your work search methods, the better!
Great question! Both actually count as separate work search activities. For direct pitches, I mean both cold outreach (like emailing production companies with your materials when you know they're working on projects) AND responding to specific casting notices you find on sites like Backstage, Casting Networks, or LA Casting. The key is being specific in your documentation. So instead of just writing "applied to casting notice," I'd put something like "responded to commercial casting call for ABC Company on Backstage.com - submitted headshot/resume for spokesperson role." Cold outreach might look like "sent demo reel and headshot to XYZ Productions regarding upcoming web series project." Even if they don't respond, it still counts as a legitimate work search effort in our industry. The more specific you can be, the better your documentation will hold up if EDD ever needs to verify your activities.
I just submitted my bi-weekly certification yesterday, and I noticed both weeks show 'disqualified' under the work search requirement section. This makes no sense because I absolutely did search for jobs during those weeks! I applied to at least 5 positions each week and kept detailed records like the EDD website said to do. Is there any way to go back and fix this? Can I upload my work search proof somehow? I'm freaking out because I really need this payment to cover my rent next week. Will they withhold my entire payment because of this work search issue? Has anyone dealt with this before and managed to get it corrected?
This entire thread is like a masterclass in navigating EDD's broken system! As someone who works in tech support, I can tell you that what @Alicia Stern experienced is a classic case of poor form validation - the system probably accepted her "Yes" response but then failed to properly save or validate the subsequent work search details due to session timeouts, browser issues, or just plain bad code. The advice everyone's given here is spot-on, especially the documentation strategies. I'd add one more tip: if you're using Chrome or Firefox, you can actually save the entire webpage (Ctrl+S) during each step of certification, not just screenshots. This saves all the form data and can serve as proof of what you actually entered if there's ever a dispute. Also, for anyone dealing with this in the future - if you get the dreaded "disqualified" status, try submitting a message through the UI Online portal BEFORE calling. Sometimes this creates a paper trail that speeds up the phone resolution process. Include your work search details in that message so it's already in their system when you do get through to a rep. The fact that we need these workarounds for a basic government service is ridiculous, but at least this community exists to help each other navigate the maze!
@Mei Wong This is such valuable insight from a tech perspective! The form validation issue you described makes so much sense - I bet that s'exactly what happened to me during certification. Your tip about saving entire webpages Ctrl+S (is) brilliant and something I never would have thought of. I m'definitely implementing that for my next certification along with all the other documentation strategies people have shared here. The suggestion about submitting a message through UI Online before calling is really smart too - creating that paper trail could save so much time explaining the situation over the phone. It s'honestly mind-blowing that we need to become amateur tech support specialists just to access unemployment benefits, but I m'so grateful for communities like this where people share these workarounds. Between all the tips in this thread - screenshots, detailed spreadsheets, Claimyr for getting through phone lines, confirmation numbers, and now your webpage saving trick - I feel like I actually have a fighting chance of navigating this system successfully. Thanks for adding your expertise to help all of us!
@Mei Wong Your tech perspective on this is incredibly helpful! The form validation explanation makes perfect sense - I ve'noticed similar issues with other government websites where data just seems to vanish between screens. Your Ctrl+S tip is genius and I m'definitely going to start doing that. I actually tried the UI Online message route when I had my own work search issue a few months ago, and you re'right that it helped speed things up when I finally got through on the phone. The rep could see my message and all the details I d'provided, so I didn t'have to re-explain everything from scratch. It s'crazy that we basically need computer science degrees to successfully file for unemployment these days! But honestly, between your technical insights and all the other survival strategies people have shared in this thread, I feel like we re'building the unofficial EDD user manual that should have existed from day one. This community is literally saving people s'rent money with these tips!
This thread is absolutely incredible - it's like finding a treasure trove of EDD survival wisdom! @Alicia Stern I'm so glad everything worked out for you, especially with rent being due. That kind of stress is just unbearable. I wanted to share something that might help others avoid this issue entirely: I've started taking a photo of my computer screen with my phone at each step of certification, in addition to screenshots. I know it sounds overkill, but hear me out - if there's ever a dispute about what you actually submitted vs. what the system recorded, having a photo taken with your phone provides an extra layer of proof with timestamp metadata that's harder to dispute than just a screenshot file. Also, I learned this the hard way - if you're ever unsure about ANY answer during certification, you can actually call EDD BEFORE submitting to clarify questions. I didn't know this was an option until a rep mentioned it during a previous call. It might save some people from having to deal with corrections after the fact. The community knowledge in this thread is just amazing. Between the Claimyr recommendation, the detailed documentation strategies, the tech insights about form validation, and all the prevention tips - this is better than any official EDD guide I've ever seen. Thank you everyone for sharing your hard-won expertise!
Diego Mendoza
One last piece of advice - once you get the case file, go through it with a fine-tooth comb. Look for any inconsistencies in the employer's statements, dates that don't match up, or claims that contradict your husband's employment record. During the hearing, be respectful but assertive in pointing these out. Stay organized and stick to relevant facts. Judges appreciate concise, well-organized presentations rather than emotional appeals. If your husband truly was laid off rather than fired for misconduct, focus on presenting the evidence that supports this fact pattern. Best of luck with your hearing!
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Chloe Wilson
AuthorThank you! We'll definitely create a detailed list of any inconsistencies we find. I'm feeling much more prepared now thanks to everyone's advice. I'll update after the hearing to let you know how it goes!
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Carmen Reyes
As someone who went through this process recently, I want to emphasize how important it is to act quickly. I submitted my DE 6313 form online through the EDD website and also called the appeals office multiple times until I got through. Don't just rely on one method - use both! When you do get your case file, pay special attention to the initial determination letter and any statements from your husband's former employer. In misconduct cases, employers often make vague or unsupported claims, so look for specific examples they provide (or lack thereof). Also, if your husband has any documentation about the company's financial situation, layoffs of other employees around the same time, or communications suggesting it was a layoff rather than termination for cause, gather all of that. The appeals process can feel overwhelming, but being thorough in your preparation really makes a difference. Wishing you both the best of luck!
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