Update: My Money Network card just arrived today! Took exactly 8 calendar days from when my payment showed as 'paid' in the system. Thanks everyone for the help and information. For anyone else wondering about timeframes, 7-10 days seems to be pretty accurate based on my experience.

Glad everything worked out for you! For future reference, if anyone else is dealing with this situation and needs the money urgently, you can also call Money Network directly to check if your card has been shipped and get a tracking number. They're usually much easier to reach than EDD and can tell you exactly where your card is in the mail system. Also worth noting that once you get your first card, any replacement cards (if lost/stolen) typically arrive much faster - usually 2-3 business days with expedited shipping.

I'm dealing with something similar right now! Been trying to access UI Online since yesterday and getting intermittent "Service Unavailable" errors. What's weird is that sometimes I can get to the login page but then it times out when I try to actually log in. I noticed it seems to work better on my phone's mobile data versus my home WiFi - not sure if that's just coincidence or if there's something about certain network connections that EDD's system doesn't like. Has anyone else noticed differences between mobile data vs WiFi when accessing the site? Really hoping this gets resolved soon because I'm supposed to certify this weekend.

I'm new here but wanted to share what worked for me when I had this exact same issue last week. I was getting the "Service Unavailable" error for 3 days straight too and was totally panicking about missing my certification deadline. What finally worked was a combination of things: I used Firefox in private browsing mode, disabled all my browser extensions, and accessed the site at around 2 AM when there's less traffic. But the key thing that I think made the difference was clearing not just my cookies but also my browser cache AND my stored passwords for the EDD site. Apparently sometimes old login data can conflict with their system updates. Also, make sure you're going directly to edd.ca.gov and navigating to UI Online from there rather than using bookmarks or Google search results, as sometimes those can point to cached or outdated versions of the site. Hope this helps someone else avoid the stress I went through!

I just went through this exact same situation last week! Here's what worked for me: First, try the password reset option on the EDD website, but if that doesn't work (which happened to me), don't panic. I called the EDD technical support line at (833) 978-2511 - it's specifically for account issues, not general claims. The wait was still long (about 2 hours), but shorter than the main line. They were able to unlock my account and help me reset the password over the phone. Make sure you have your Social Security number, date of birth, and the last 4 digits of your bank account ready. Also, try calling right when they open at 8 AM - that's when I had the most luck getting through. Good luck with your disability claim! 🤞

I've been dealing with EDD password issues for months now! One thing that really helped me was clearing my browser cache and cookies before trying to reset the password. Sometimes the website gets stuck with old session data. Also, if you're using Chrome, try switching to a different browser like Firefox or Edge - I've noticed EDD's site works better on some browsers than others. And definitely make sure you're using the official ca.gov EDD website, not any third-party sites. Hope this helps and you get access to your disability claim info soon! 🤞

That's amazing news! So glad you got through and figured out what was causing the issue. The driver's license renewal discrepancy makes total sense - it's frustrating that such a minor thing can lock you out for months, but at least now you know what happened. Make sure to backdate those certifications for the weeks you were eligible before starting the canvassing job, and don't forget to report your canvassing earnings accurately when you get to those weeks. This is such a helpful update for anyone else dealing with similar ID verification nightmares - sometimes it really is just a data mismatch that needs manual review. Congrats on finally breaking through the EDD maze!

Wow, what a relief that you finally got through! Your update is incredibly valuable - I never would have thought that a driver's license renewal could cause an identity verification lockout. It's so frustrating that EDD's system can't handle something as routine as updating your license without flagging your account. The fact that you had to wait months and jump through so many hoops for what was essentially a data synchronization issue is ridiculous. Thanks for sharing the resolution - this thread is going to help so many people who are dealing with similar mysterious account locks. Make sure to save all your documentation from this process in case you run into any other issues during your back-certification!

I went through this exact same situation about 6 months ago and it's absolutely frustrating! Here's what worked for me: First, definitely try calling early in the morning (right at 8am when they open) or later in the afternoon around 3-4pm - those seem to be the best times to get through. Second, when you do get through to an agent, ask them to check if your address is correct in their system AND ask them to send you a duplicate form via expedited mail. They can do this, but you have to specifically request it. Third, if you're really in a financial bind, ask about the "hardship expedite" process. Not many people know about this, but if you can demonstrate financial hardship (like pending eviction notices or medical bills), they can sometimes fast-track your verification process. You'll need to provide documentation of the hardship though. Also, make sure when you do get your form that you send it back via certified mail with tracking - I learned this the hard way when my first submission got "lost" in their system. Hang in there - I know it feels hopeless but once you get past this verification hurdle, the payments do come through. The whole process took me about 5 weeks total from start to first payment, but 3 of those weeks were just waiting for verification.

I'm in a very similar boat - filed my SDI claim 3 weeks ago and still haven't received the verification form! Reading through all these comments has been really eye-opening. I had no idea that SDI and regular unemployment were handled so differently, and I was actually planning to drive to the EDD office tomorrow morning thinking I could just walk in. The Claimyr service sounds promising - I'm definitely going to try that first thing tomorrow. And @Lucas Notre-Dame, thank you for mentioning the hardship expedite option! I'm also facing potential eviction and had no clue that was even a possibility. One question for anyone who's been through this - when you finally do get through to an agent, is there a specific script or way you should ask about these options? I don't want to waste the opportunity if I finally get someone on the phone. Should I lead with asking about the hardship expedite, or start with just requesting a duplicate form first? This whole situation is so stressful, but at least now I have some actual strategies to try instead of just waiting helplessly by the mailbox every day!