Fastest way to get copy of EDD denial letter for appeal deadline?
I got disqualified from benefits last week but can't find my denial letter anywhere. I know I only have 30 days to appeal but I need the actual letter to reference the reason they denied me. UI Online just shows 'disqualified' under payment status but doesn't have any documents. I checked my email and mail multiple times. Called EDD about 20 times today and can't get through to anyone. Does anyone know the fastest way to get another copy of my denial letter? The appeal deadline is coming up fast and I'm starting to panic!
16 comments
Joshua Hellan
same happened to me check ur junk mail folder thats where mine was
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Olivia Kay
•Already checked spam and junk folders. Nothing there. Did you try anything else?
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Jibriel Kohn
The fastest way to get your denial letter is to log into UI Online, go to 'History' and then scroll down to the 'Notices' section. All your EDD correspondence should be there, including determination notices. If it's not there, you can try requesting a duplicate through the Contact EDD function in UI Online under 'Ask EDD' - select 'Where is my notification/form' as the reason.
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Olivia Kay
•Thank you! I checked the Notices section again but there's nothing recent there. The last document is from two months ago. I'll try the Ask EDD option, but does anyone know how long that usually takes? My appeal deadline might pass before they respond.
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Edison Estevez
EDD is TERRIBLE about this!!! It's like they WANT you to miss the appeal deadline by hiding these documents!!! I went through this nightmare last year and ended up having to file an appeal without the letter. You can download a blank appeal form (DE 1000M) from the EDD website. Fill it out with whatever info you remember about why they denied you. The important part is getting it submitted before the 30 days!!! Then you can explain to the judge that you never received proper notice. BTW - check your mailbox CAREFULLY. They sometimes send it in those envelopes that look like junk mail.
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Olivia Kay
•Thank you for this advice! I didn't know I could file an appeal without the actual letter. At least that gives me a backup plan if I can't get the document in time. I double-checked our mail pile and still nothing EDD-related.
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Emily Nguyen-Smith
After spending weeks trying to reach EDD about my missing documents, I finally used Claimyr to get through to an agent. It was seriously the fastest way to solve document issues. The agent was able to resend my determination notice right away and explained why I was disqualified. Worth checking out their demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or their website claimyr.com - they get you connected to an actual EDD rep instead of dealing with the constant busy signals.
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James Johnson
•Does this actually work? I've been trying to get a hold of a human at EDD for 2 weeks now smh
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Sophia Rodriguez
i had something similar happen where i never got the letter they said they sent. went to the actual edd office in person and they printed everything out for me right there. brought my id and claim number. if theres an office near you might be fastest option tbh
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Olivia Kay
•That's brilliant! I didn't even think about going in person. There's an office about 30 minutes from me. Do you know if I need an appointment or can I just walk in?
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Sophia Rodriguez
•i just walked in but had to wait like 2 hrs. might depend on ur local office tho. bring something to do while waiting lol
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Mia Green
The reason you can't see your disqualification notice online might be related to how EDD issues certain determinations. Not all notices are uploaded to UI Online immediately, especially eligibility determinations that result in disqualification. Here's what you should do in this order: 1. First, request a duplicate through UI Online's Contact EDD/Ask EDD option as someone suggested 2. If you can't wait, call the Appeals office directly at 1-800-300-5616. Select the option for appeals specifically when prompted. They're often less busy than regular claims reps 3. Go in person to an EDD office with your ID and claim number (bring a printed copy of your UI Online homepage showing the disqualification if possible) 4. If all else fails, file the appeal form (DE 1000M) without the letter. In Section B, write: "I was disqualified but never received proper notice detailing the reason. I am appealing to protect my right to challenge this determination pending receipt of proper documentation." The 30-day appeal deadline is very strict, so prioritize filing something over waiting for the perfect documentation.
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Olivia Kay
•Thank you for such detailed instructions! I'll start with the Appeals office phone number today, then visit the office tomorrow if that doesn't work. Having a clear plan makes me feel much better about this whole situation.
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James Johnson
my cousin works for edd and says they having system issues with notices right now! lots of people not getting them on time FYI
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Olivia Kay
UPDATE: I was able to get my denial letter! I ended up using Claimyr to get through to EDD after trying the regular number all morning with no luck. The rep immediately saw the problem - they had sent the determination to my old address even though I updated it months ago in the system. She emailed me a copy of the letter right while I was on the phone with her. Now I can properly prepare my appeal with the correct info. Thanks everyone for your help!
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Mia Green
•Great news! Make sure you file your appeal with form DE 1000M before the deadline (30 days from the date printed on the determination notice, not from when you received it). Include any supporting documentation that addresses their specific reason for disqualification. Good luck with your appeal!
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