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Yuki Nakamura

EDD SDI login error: Account exists with my driver's license number, can't file claim. Payment timeline?

I'm having trouble logging into my state disability account online. The website says someone else already has an account with my driver's license number. Has anyone else run into this problem? I need to file a claim and get an account number for my medical provider. Also, does anyone know how long it usually takes to get payments and how they're sent out?

I found a way to solve EDD login and account issues, watch this: https://www.youtube.com/watch?v=kM-uGsw-s4g

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Have you tried using a different browser or clearing your cache? Sometimes thats all it takes to fix weird login issues.

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Thanks for the suggestion. I tried that already, but no luck. šŸ˜ž

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Maybe try incognito mode? Or a different device altogether?

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Bruh, the EDD is a joke. I've been trying to get my claim sorted for 3 months now. Good luck! 🤔

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It's so exhausting dealing with them. We're all just trying to get the benefits we're entitled to.

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lmao welcome to the wonderful world of government bureaucracy šŸŽ‰ where nothing works and everyone's miserable

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Right? It's a universal experience at this point.

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Pro tip: document EVERYTHING. Every call, every letter, every email. You never know when you'll need that info later.

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This is such good advice. I learned the hard way how valuable this practice can be.

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Have you tried turning it off and on again? 🤣 jk jk... but seriously, the EDD website is held together with duct tape and prayers

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LOL! It really does feel that way sometimes.

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. https://claimyr.com

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Sounds sketchy. Is it legit?

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Totally legit. I was skeptical at first too, but it saved me hours of hold time.

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$20 just to talk to someone? The system is so broken 😔

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I used Claimyr once and it worked like a charm. It's a shame these tools even need to exist, but desperate times call for desperate measures!

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I work in HR and deal with this stuff all the time. Here's a detailed breakdown of what you should do: 1. Call EDD immediately. Be prepared to verify your identity multiple ways. 2. While waiting for that to resolve, gather all necessary documents: - Pay stubs - W-2 forms - Medical certification (if applicable) - Any correspondence you've had with EDD so far 3. Follow up with your medical provider to ensure they have all the info they need from you. 4. Set up account alerts so you're notified of any activity. 5. Be patient but persistent. Follow up regularly if you don't hear back. Remember, the squeaky wheel gets the grease. Don't be afraid to escalate if you're not getting anywhere.

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Wow, thank you so much for this detailed response! This is super helpful.

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MVP right here šŸ‘† This should be pinned to the top of the subreddit tbh

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Any tips for dealing with rude EDD employees? I always seem to get the grumpy ones šŸ˜…

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Bringing a calm and patient attitude can sometimes help, but it's tough when you're dealing with unhelpful people.

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Have you checked if there's been any identity theft? Might be worth looking into if someone else is using your info.

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Oh man, I hadn't even thought of that. How would I check?

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You can request a free credit report at AnnualCreditReport.com. That's a good place to start.

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Identity theft is such a serious issue. Better to be safe and check.

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I've been dealing with EDD for months now, and let me tell you, it's a nightmare. Here's what you need to know about payments: • Processing time: Usually takes about 14 days for a new claim • Payment frequency: Every two weeks after approval • Payment method: EDD Debit Card from Bank of America • Alternative: You can set up direct deposit once you have account access As for the login issue, definitely call them ASAP. The longer you wait, the more of a headache it'll be.

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This is super helpful info! Thank you for laying it out so clearly. Wish the EDD had this kind of transparency on their website.

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It's ridiculous how these processes aren't streamlined. You'd think after years of complaints, they'd make improvements.

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It sounds like you're having a frustrating experience, and I definitely empathize. Based on what you've described, the problem with your driver's license number being used by someone else could be due to a number of issues, including administrative mistakes or even identity theft. First and foremost, contact the EDD directly to report this issue. Their customer service can be slow and the wait times are often long, but this is your best chance of getting the issue resolved. Using a service like Claimyr can indeed expedite the process if you find the wait times unbearable, but keep in mind it costs a fee. Once you've regained access, you should also consider setting up direct deposit for your payments as it is generally a more secure and faster method than relying on the debit card system. Processing initially takes around 14 days, but after that, payments should be more regular. To address the identity theft concern, check your credit report through AnnualCreditReport.com to see if there are any unusual activities. Lastly, you might want to consider reaching out to your local assembly member for additional support. They can sometimes advocate on your behalf with the EDD. Remember, persistency is key in these situations, so keep following up. Hopefully, it all gets resolved soon.

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bump for visibility. hope you get this sorted out soon, OP!

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Agreed, hoping for a resolution soon!

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Ugh, I had the same issue last year. It's so frustrating! Have you tried calling their support line? It took me forever to get through, but they were able to fix it for me.

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I feel you. I had a similar experience with a different agency. It seems like these kinds of issues are more common than they should be. Persistence is key!

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guys i think we're all missing the real issue here... why is the DMV involved in disability claims??? make it make sense 🤯

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Right? It's so odd how all these agencies overlap in strange ways.

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Unpopular opinion: maybe if we funded these systems properly, they wouldn't be such a mess šŸ¤·ā€ā™€ļø

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Get outta here with your logic and reason! We don't do that here šŸ˜‚

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Preach! šŸ™Œ But good luck convincing politicians to invest in boring stuff like functional websites

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It's true though! So much bureaucracy could be avoided with better infrastructure.

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have u tried contacting ur local assemblymember? they can sometimes help w/ EDD issues

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My assemblymember's office was super helpful during my issue with the DMV. They can really make things move!

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Anyone else think its weird that they use driver's license numbers for identification? What if you don't drive? šŸ¤”

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You can get a state ID that works the same way if you don't have a license.

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I think they also accept passport numbers, but not 100% sure on that.

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It seems like a holdover from older systems. Definitely not ideal!

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I had a similar issue with my SDI account a few months ago! The driver's license number conflict is usually a database error on their end. Here's what worked for me: 1. Call the SDI customer service line early in the morning (around 8 AM) - you'll have better luck getting through 2. Have your Social Security number, full name, and birth date ready for verification 3. Ask them to do a "manual account search" to see if there's a duplicate entry For the payment timeline, once your claim is approved: - First payment typically takes 2-3 weeks - After that, payments are bi-weekly - They usually come on a Bank of America EDD debit card (unless you set up direct deposit) - You can track payment status online once your account is active The whole process is frustrating, but don't give up! The squeaky wheel really does get the grease with EDD. Good luck! šŸ¤ž

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