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I've been battling this E318 error for about 2 weeks now and this thread is incredibly helpful! I wanted to share something that just worked for me today - I tried the incognito + VPN combo that several people mentioned, but what seemed to make the difference was also temporarily disabling my antivirus software's web protection feature. Apparently some security software can interfere with the EDD site's form submission process. I used a free VPN, switched to incognito mode in Edge, disabled my antivirus web shield for 30 minutes, and filed at around 6 AM this morning. Got through on the first try! Just make sure to re-enable your antivirus protection right after you're done. It's wild that we need to basically dismantle our computer's security just to file a disability claim, but desperate times... 🤷♀️ Hope this helps someone else who's been stuck!
This is such a great addition to the troubleshooting arsenal! I never would have thought about antivirus software interfering with the form submission. It makes total sense though - those web protection features are probably flagging something in the EDD site's code as suspicious. I'm definitely going to try this approach tonight along with the VPN and incognito combo. The 6 AM timing is interesting too - seems like early morning might be just as good as late night for avoiding the server overload. Thanks for sharing this breakthrough! It's amazing how this community has basically reverse-engineered all the workarounds that EDD should have documented themselves. Saving this comment for my next attempt! 🙌
I've been dealing with the E318 error for over a week now and this thread is a goldmine! After reading through everyone's experiences, I just tried a combination of the techniques mentioned here and FINALLY got through! Here's what worked for me: used a free VPN (connected to San Francisco), opened Edge in incognito mode, temporarily disabled Windows Defender's real-time protection, and filed at 5:30 AM this morning. The key seems to be hitting multiple angles at once - different IP location, clean browser session, no security interference, and off-peak timing. I also followed the advice about only filling required fields and logging in through the main CA.gov portal first. Got my confirmation email 20 minutes ago! 🎉 Don't lose hope everyone - this broken system can be beaten with enough persistence and the right combination of workarounds. Huge thanks to this community for sharing all these solutions!
Congratulations on finally getting through! 🎉 This is exactly what I needed to hear - proof that these workarounds actually work when combined together. I've been trying individual solutions but hadn't thought to use ALL of them at once like you did. The San Francisco VPN location is a great specific detail too. I'm going to try your exact combo tomorrow morning at 5:30 AM - VPN to SF, Edge incognito, disable Windows Defender, minimal required fields only, and login through CA.gov first. It's honestly insane that we need a 7-step process to file a basic disability claim, but I'm just grateful this community exists to figure out these solutions together. Thanks for giving me hope that there's light at the end of this E318 tunnel! 🙏
I've been following this thread closely since I'm dealing with the same E311 error right now, and I just wanted to say thank you to everyone who shared their detailed experiences! The advice about calling 1-800-480-3287 at exactly 8 AM with the error code ready has been mentioned multiple times, so I'm definitely going to try that approach. What really helped me understand the situation better is learning that E311 can have so many different root causes - from wage corrections to identity verification issues to missing documents. It explains why I kept getting generic "try again later" responses when I called the main unemployment line. I'm planning my call for tomorrow morning with all my documents organized: claim number, SSN, ID, recent pay stubs, and any EDD letters I've received. I'm also going to use that script approach that @Dmitry shared - being specific and direct about what I need instead of just describing the problem vaguely. For anyone else dealing with this error, this thread is proof that it IS solvable and most people get it resolved pretty quickly once they reach the right person. The key seems to be persistence and calling the right number at the right time. Fingers crossed we can all get through this! 🤞
Nathan, this is such a great summary of all the advice shared here! I'm in the exact same situation and have been taking notes from everyone's experiences. The fact that so many people have successfully resolved their E311 errors using the same approach gives me hope that we can get through this too. I love how you've organized all your documents ahead of time - I'm going to do the same thing tonight so I'm completely prepared for my call tomorrow morning. It's amazing how this one thread has provided more helpful, actionable advice than hours of searching through official websites. Thanks for putting together such a clear action plan that we can all follow! Let's hope we both get good news tomorrow 🙏
I just successfully resolved my E311 error this morning using the advice from this thread! Called 1-800-480-3287 at exactly 8:05 AM and got through after about 15 minutes on hold. I told the agent right away "I'm calling about an E311 error on my disability claim, case number [my number]" and she immediately knew what to look for. Turns out my error was caused by a mismatch between the address on my claim and what they had in their employer database - my company had an old address on file from when I moved last year. The agent was able to verify my current address and clear the flag in about 5 minutes. She said it should be fully resolved within 24 hours and I should be able to access my claim online normally. For anyone still dealing with this, here's what I had ready that seemed to help speed things up: claim number, SSN, current address, previous address, employer name and address, and my recent doctor's note. The agent appreciated that I had everything organized and could quickly verify the information she needed. Don't give up - this error is definitely fixable! The key really is calling that specific SDI number right when they open and being prepared with your info. Huge thanks to everyone in this thread who shared their experiences - you literally saved me weeks of frustration! 🙏✨
This is such a helpful thread! I'm scheduled for my RESEA appointment in two weeks and was having the same anxiety about that minimum wage question. Reading through everyone's experiences has really put my mind at ease. I was making $29/hr in my previous customer service management role, so based on all the advice here, I'm thinking of putting around $25/hr as my minimum (about 14% reduction). It sounds like the key is being reasonable and prepared to explain your reasoning. One question for those who've been through it - did they ask about your job search activities during the interview, or is it mainly focused on the forms you fill out beforehand? I want to make sure I'm documenting my search efforts properly. Thanks everyone for sharing your experiences - this community is so helpful for navigating all the EDD processes!
Your minimum wage calculation sounds spot-on! $25/hr for your experience level is definitely reasonable. Regarding job search activities - yes, they do ask about your search efforts during the interview. They'll want to know what methods you've been using (job boards, networking, direct applications, etc.) and may review your work search log if you've been keeping one. It's not an interrogation though - they're genuinely trying to help you optimize your search strategy. Make sure you're documenting at least 3 job contacts per week as required by EDD. Keep records of company names, positions applied for, dates, and methods of contact. Having this organized will make the interview go much smoother and shows you're actively engaged in your job search. The interviewer might also suggest additional resources or search methods you hadn't considered. In my case, they recommended a few industry-specific job boards that I wasn't aware of. Good luck with your appointment!
This thread has been incredibly helpful! I'm scheduled for RESEA next month and was really stressing about that minimum wage question. Reading everyone's experiences shows it's really about being realistic rather than trying to game the system. I was making $34/hr as a network administrator before my layoff, so based on the advice here, I'm thinking around $28-29/hr would be reasonable (about 15% reduction). It's reassuring to know they're actually trying to help rather than find reasons to cut benefits. One thing I'm curious about - did anyone find the job search resources they provided actually useful? I've been mostly using the big job boards like Indeed and LinkedIn, but it sounds like they might have access to some specialized resources I don't know about. Thanks to everyone who shared their experiences, especially the updates on how appointments actually went!
Your minimum wage calculation looks perfect! $28-29/hr for your network admin background is definitely in the right ballpark. Regarding the job search resources - yes, they were actually quite helpful! In addition to the usual job boards, my RESEA counselor connected me with several resources I hadn't known about: a local tech industry networking group, a state-sponsored job training program that offered certifications, and access to a job placement service that specifically worked with IT professionals. They also had partnerships with some staffing agencies that weren't advertising publicly. The most valuable thing for me was learning about CalJOBS (the state's job portal) which had listings I wasn't seeing on the commercial sites. Some government contractors and state agencies post exclusively there. They'll also review your LinkedIn profile and resume during the appointment and might suggest improvements. My counselor caught a few formatting issues that were probably hurting my applications. Definitely take advantage of whatever resources they offer - some of their connections aren't easily found through regular job searching!
As someone who's completely new to the unemployment system, this thread has been absolutely invaluable! I haven't even filed my first claim yet, but reading everyone's experiences with the Money Network card has really prepared me for what to expect. It's honestly shocking that they use such a plain, generic envelope that so many people accidentally throw away - you'd think after years of this happening, they'd redesign it to be more obviously important! The tip about USPS Informed Delivery seems like a must-have service, and knowing that Money Network's customer service is more accessible than EDD's is really helpful information. I'm bookmarking this entire conversation for when I need to navigate this process myself. Thanks to everyone for sharing such detailed, practical advice - this community knowledge is so much more useful than anything I've found in the official documentation!
Absolutely agree with everything you said! I'm also completely new to this whole unemployment process and this thread has been like a crash course in what to actually expect. It's crazy how much more helpful real people's experiences are compared to the official EDD website. The fact that so many people have accidentally thrown away their cards because of the generic envelope design really shows there's a serious communication problem in the system. I'm definitely going to sign up for USPS Informed Delivery before I even start my application process - seems like such an easy way to avoid that stress! And the tip about Money Network having better customer service is gold. Thanks for highlighting all the key takeaways from this thread - it's nice to connect with other newcomers who are trying to make sense of all this!
As a complete newcomer to this whole unemployment system, I can't thank everyone enough for sharing such detailed experiences! I'm still in the early stages of my application process and had no idea about any of these Money Network card details. The fact that the envelope is so generic and plain that people regularly throw it away by accident seems like a huge oversight in the system design. Reading through all these timelines and tips has been incredibly helpful - especially the advice about USPS Informed Delivery, Money Network's customer service being more accessible than EDD's, and the option to set up direct deposit to avoid future card-mailing stress altogether. It's amazing how much more practical information I've gotten from this community thread than from any official EDD documentation. Definitely bookmarking this conversation for reference when my card eventually gets mailed out. Thanks to everyone for being so generous with sharing your real-world experiences - it makes navigating this intimidating process feel much more manageable!
Welcome to the community! I'm also totally new to the unemployment system and this thread has been such a lifesaver for understanding what to actually expect. It's honestly mind-blowing that they've designed the Money Network envelope to be so generic that it's basically guaranteed people will accidentally toss it - seems like such an easy fix to just put "IMPORTANT: EDD BENEFITS" on the outside or something! I'm definitely taking notes on all the tips shared here, especially about signing up for USPS Informed Delivery before I even need it. The community knowledge here is so much more practical and reassuring than trying to decode the official EDD website. Thanks for summarizing all the key takeaways too - it's really helpful to see other newcomers highlighting the most important points from everyone's shared experiences!
Sean Doyle
I went through this exact same anxiety when I started doing irregular freelance work while on UI! The key thing that helped me was understanding that your claim doesn't disappear just because you have some good weeks. Think of it this way - your benefit year is like a bank account that stays open until June 2025, and each week you either withdraw from it (if you earn under your WBA) or you don't (if you earn over your WBA), but the account itself stays active. Just make sure you're honest about ALL your earnings and hours when you certify, even the weeks you know will result in $0 benefits. I learned this the hard way when I tried to be "helpful" by rounding down my hours slightly and got flagged for review. EDD has access to wage records anyway, so accuracy is everything. Your irregular schedule is actually more common than you think - tons of people are dealing with gig work, on-call positions, and seasonal jobs while on UI. The system is built to handle this, even if it doesn't always feel that way!
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Ava Williams
•This is such a helpful way to think about it - the "bank account" analogy really clicks for me! I was definitely overthinking it and imagining worst-case scenarios. It's reassuring to know that irregular schedules are common with UI. I'll make sure to be super accurate with all my reporting. Thanks for sharing your experience!
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Nia Jackson
Just wanted to add my perspective as someone who works in payroll and has seen this scenario countless times - you're absolutely doing the right thing by continuing to certify even during your high-earning weeks. The EDD system is specifically designed to handle fluctuating income situations like yours. One thing that might ease your mind: when you report earnings above your WBA, the system automatically calculates $0 benefits for that week, but it also maintains your claim status and benefit year timeline. Think of those weeks as "paused" rather than "lost" - your remaining benefit balance stays exactly the same and will be there when your hours drop again. Also, since you mentioned being stressed about reapplying - as long as you're within your benefit year (which you are until June 2025) and you keep certifying regularly, you'll never need to file a new claim. The only time you'd need to reapply is if your benefit year expires or if you stop certifying for an extended period and your claim goes completely inactive. Your on-call situation is actually pretty standard in today's economy, so don't feel like you're gaming the system or doing anything wrong. You're using UI exactly as intended - as a safety net during periods of reduced work!
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LilMama23
•This is exactly what I needed to hear! Thank you for explaining it from the payroll perspective - it really helps to understand that the system is actually designed for situations like mine. The idea of those weeks being "paused" rather than "lost" makes so much sense and takes away a lot of my anxiety. I was definitely overthinking this and imagining I was somehow breaking rules or gaming the system. It's a huge relief to know that my irregular on-call schedule is actually pretty normal and that I'm using UI exactly as intended. I feel so much more confident about certifying through these busy weeks now!
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