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Connor Rupert

Can't update phone number in system - need help ASAP!

Hey everyone, I'm having trouble with my phone number for some important calls. I keep trying to use a different number, but the system won't let me change it. Has anyone else run into this issue? Any advice on how to update my contact info?

Ugh, I've been there. It's so frustrating when you can't update your contact info. Have you tried logging out and creating a new account with the correct number? That worked for me.

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Thanks for the suggestion! I'll give that a try. Did you lose any of your existing info when you made a new account?

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Nah, everything transferred over smoothly. Just make sure you use the same email address!

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Wait, doesn't that violate the terms of service or something? 🤔

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Honestly, idk. But when the system's broken, you gotta do what you gotta do 🤷‍♂️

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Is this legit?

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I was skeptical at first too, but I tried it and it actually worked. Saved me hours of hold time.

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20 bucks tho? That's kinda steep...

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Yeah, it's not cheap, but consider how much your time is worth. For me, it was totally worth it to not waste a whole day on hold.

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Have you tried contacting their tech support? Sometimes they can manually update your info on their end.

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lol good luck getting anyone on the phone. I've been trying for weeks 😭

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Same boat here. It's like they don't want us to reach them 🙄

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Pro tip: call right when they open. You might have to wait a bit, but it's better than the all-day hold times later in the day.

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Here's what I've learned about updating contact info in these systems: 1. Always double-check the number you're entering. Sometimes a simple typo can cause big headaches. 2. If you can't update online, try calling during off-peak hours. Early morning or late evening usually works best. 3. Have all your account info ready when you call. They'll likely ask for verification. 4. If the automated system isn't working, try saying "agent" or "representative" to get a human on the line. 5. Be persistent! Sometimes it takes a few tries to get through. 6. If all else fails, send a written request via certified mail. It's old school, but it creates a paper trail. Hope this helps! Let us know how it goes.

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Wow, thanks for the detailed advice! I'll definitely try these steps.

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This is gold 💯 Saving this for future reference!

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Have you tried turning it off and on again? 🤣

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Classic IT support lol

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Ive been dealing with this exact issue for months now. its rediculous how hard they make it to update basic info.

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