CalFresh website won't let me update phone number - says already registered

Ugh, I had the same problem last month. It's so frustrating! Have you tried calling their customer service line? They might be able to update it for you over the phone.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://www.claimyr.com

Have you tried logging out completely, clearing your browser cache, and then logging back in? Sometimes that fixes weird registration issues.

This happened to me too! Turns out my ex had used my number to register their account 🙄 Had to call and explain the situation. Took forever, but they finally fixed it.

Here's what you need to do: 1. First, try resetting your password. Sometimes this triggers a prompt to update your info. 2. If that doesn't work, send an email to their tech support. Include your full name, old phone number, and the new one you want to use. 3. If you don't hear back in 48 hours, then try calling. Use the prompt for 'technical issues' rather than general inquiries. 4. Be persistent! Sometimes you have to try a few times to get someone who knows how to help. 5. If all else fails, you can file a complaint with the state oversight committee. That usually gets things moving. Hope this helps! Let us know how it goes.

lol welcome to government websites, where nothing works and everything is a headache 🤡

I actually work for a county eligibility office and see this issue pretty frequently. The phone number conflict usually happens because: 1) Someone in your household previously used that number for their CalFresh account, 2) You had an old account that wasn't properly closed, or 3) There's a data entry error in the system. The fastest solution is usually to visit your local county office in person with ID - they can update it on the spot without the phone runaround. You can also try emailing your county's CalFresh coordinator directly (each county has one) - they're usually more responsive than the general helpline.